Upgrade information
A notification is displayed in the FortiManager Cloud & Service portal when a new version of the firmware is available. You can chose to upgrade immediately or schedule the upgrade for a later date.
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Primary users can upgrade FortiManager Cloud firmware to 7.2.1 by using the FortiManager Cloud & Service portal. Secondary users can upgrade FortiManager Cloud firmware to 7.2.1 by entering the instance and going to the System Settings module. |
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Starting with the release of FortiManager Cloud 7.2.1, version 6.4.x will no longer be supported, and users must upgrade their FortiManager Cloud versions to 7.0 or 7.2 before November 25th, 2022. After this period passes, you will not be able to access your FortiManager Cloud instance until you have completed the upgrade. See FortiManager Cloud version support. |
FortiManager Cloud supports FortiOS versions 6.4, 7.0 and 7.2. You must upgrade all managed FortiGates to FortiOS version 6.4.4 or later.
To upgrade firmware from the portal:
- Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.
The FortiCloud portal is displayed.
- From the Services menu, select FortiManager Cloud under Cloud Management.
The FortiManager Cloud & Service portal is displayed. An alert icon appears next your account when a new version of firmware is available.
- Expand your account.
- Click Upgrade Now to update the firmware immediately, or click Upgrade Later to schedule upgrade of the firmware for a later date.
The Upgrade Later option is only available for two weeks after the firmware is released.
- Click OK.
- Click Enter to open FortiManager Cloud.