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Accessing the portal and instances

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Accessing the portal and instances

After deploying one or more FortiManager Cloud instances, you can access the instances.

You can access FortiManager Cloud portal through one of the methods below:

  1. Select FortiManager Cloud from the list of available Services in the FortiCloud Portal. See Access FortiManager Cloud through FortiCloud.

  2. Go to https://fortimanager.forticloud.com. After authentication, you are redirected to your own FortiManager Cloud instance.

  3. Go directly to your instance using the specific URL for your instance (e.g. https:://{account_id}.{region}.fortimanager.forticloud.com). You can obtain your instance's URL from your browser's address bar once you have accessed FortiManager Cloud through one of the previous methods.

Access FortiManager Cloud through FortiCloud

To access FortiManager Cloud through FortiCloud:
  1. Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.

    The FortiCloud portal is displayed.

  2. From the Services menu, select FortiManager Cloud under Cloud Management.

    You are automatically logged in to your FortiManager instance.

  3. If you have access to multiple instances and are logged in to the FortiManager instance, you can return to the portal by clicking your name in the top-right corner and selecting FortiManager Cloud. The FortiManager Cloud & Service portal is displayed.
  4. The following options are displayed:

    Dashboard

    The top-left includes a dashboard summary of the accounts displayed on the pane:

    • Accounts: Displays the number of accounts you can access.
    • Alarms: Displays the number of notifications or alarms that need your attention. Notifications and alarms display in the banner. For alarms, you can also scroll down through the accounts to find an alarm icon on affected accounts.
    • Expiring: Displays the number of licenses that will expire soon.

    Filter

    Click to view options to filter by license status and quota/storage alarm.

    Refresh

    Click to manually retrieve the latest license information from FortiCare and refresh the pane.

    Information from FortiCare is also automatically retrieved on a regular interval.

    Account Search

    Use to search for accounts. In the Search box, type search criteria, and press Enter.

    Delete the search criteria, and press Enter to display all accounts again.

    Accounts summary in table view

    Each account displays as a row with the following columns:

    • OU/Account: The OU/Account this instance is configured for.
    • Account ID: The account ID.
    • Owner: The name of the owner.
    • Service Region: The region where the instance is deployed.
    • # of Device: The number of devices connected to the instance.
    • Device Connection Status: The status of connected devices.
    • vCPU
    • RAM
    • Disk

    Expand the pane to view additional information:

    • Service Description: A short description of the FortiManager Cloud service.
    • Expiration Date: The license expiration date.
    • Service Version: The FortiManager Cloud version.
    • Enter: Enter the FortiManager Cloud instance.
    • API: Open the User API Helper pane with information about API usage for FortiManager Cloud.

    See also Viewing information about instances and Upgrading firmware from the portal.

Accessing the portal and instances

After deploying one or more FortiManager Cloud instances, you can access the instances.

You can access FortiManager Cloud portal through one of the methods below:

  1. Select FortiManager Cloud from the list of available Services in the FortiCloud Portal. See Access FortiManager Cloud through FortiCloud.

  2. Go to https://fortimanager.forticloud.com. After authentication, you are redirected to your own FortiManager Cloud instance.

  3. Go directly to your instance using the specific URL for your instance (e.g. https:://{account_id}.{region}.fortimanager.forticloud.com). You can obtain your instance's URL from your browser's address bar once you have accessed FortiManager Cloud through one of the previous methods.

Access FortiManager Cloud through FortiCloud

To access FortiManager Cloud through FortiCloud:
  1. Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.

    The FortiCloud portal is displayed.

  2. From the Services menu, select FortiManager Cloud under Cloud Management.

    You are automatically logged in to your FortiManager instance.

  3. If you have access to multiple instances and are logged in to the FortiManager instance, you can return to the portal by clicking your name in the top-right corner and selecting FortiManager Cloud. The FortiManager Cloud & Service portal is displayed.
  4. The following options are displayed:

    Dashboard

    The top-left includes a dashboard summary of the accounts displayed on the pane:

    • Accounts: Displays the number of accounts you can access.
    • Alarms: Displays the number of notifications or alarms that need your attention. Notifications and alarms display in the banner. For alarms, you can also scroll down through the accounts to find an alarm icon on affected accounts.
    • Expiring: Displays the number of licenses that will expire soon.

    Filter

    Click to view options to filter by license status and quota/storage alarm.

    Refresh

    Click to manually retrieve the latest license information from FortiCare and refresh the pane.

    Information from FortiCare is also automatically retrieved on a regular interval.

    Account Search

    Use to search for accounts. In the Search box, type search criteria, and press Enter.

    Delete the search criteria, and press Enter to display all accounts again.

    Accounts summary in table view

    Each account displays as a row with the following columns:

    • OU/Account: The OU/Account this instance is configured for.
    • Account ID: The account ID.
    • Owner: The name of the owner.
    • Service Region: The region where the instance is deployed.
    • # of Device: The number of devices connected to the instance.
    • Device Connection Status: The status of connected devices.
    • vCPU
    • RAM
    • Disk

    Expand the pane to view additional information:

    • Service Description: A short description of the FortiManager Cloud service.
    • Expiration Date: The license expiration date.
    • Service Version: The FortiManager Cloud version.
    • Enter: Enter the FortiManager Cloud instance.
    • API: Open the User API Helper pane with information about API usage for FortiManager Cloud.

    See also Viewing information about instances and Upgrading firmware from the portal.