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Upgrade Information

When an upgrade image for FortiManager Cloud is available, a notification is displayed in the portal for FortiManager Cloud. You can download the image from the portal, and then use it to manually upgrade firmware for FortiManager Cloud.

To download the firmware image from the portal:
  1. Log in to FortiCare (https://support.fortinet.com/).
  2. From the menu in the top-right corner, select FortiManager Cloud.

    The portal for FortiManager Cloud is displayed.

  3. View your account.

    When a firmware update is available, a message instructs you to update to the latest firmware version.

  4. Click the Download New Image link.

    The FortiManager Cloud image is downloaded to your computer.

To manually upgrade firmware:
  1. In FortiManager Cloud, go to System Settings > Dashboard.
  2. In the System Information widget, go to the Firmware Version field, and click the Upgrade Firmware icon.
  3. In the Firmware Upload dialog box, click Browse to locate the firmware package (.out file) that you downloaded, and click Open.
  4. Click OK.

    The firmware image is uploaded. When the upgrade completes, a message confirms a successful upgrade.

  5. When the login window displays, log in to FortiManager Cloud.
    Tooltip

    When the upgrade completes, you might have to refresh your web browser to see the login window.

Upgrade Information

When an upgrade image for FortiManager Cloud is available, a notification is displayed in the portal for FortiManager Cloud. You can download the image from the portal, and then use it to manually upgrade firmware for FortiManager Cloud.

To download the firmware image from the portal:
  1. Log in to FortiCare (https://support.fortinet.com/).
  2. From the menu in the top-right corner, select FortiManager Cloud.

    The portal for FortiManager Cloud is displayed.

  3. View your account.

    When a firmware update is available, a message instructs you to update to the latest firmware version.

  4. Click the Download New Image link.

    The FortiManager Cloud image is downloaded to your computer.

To manually upgrade firmware:
  1. In FortiManager Cloud, go to System Settings > Dashboard.
  2. In the System Information widget, go to the Firmware Version field, and click the Upgrade Firmware icon.
  3. In the Firmware Upload dialog box, click Browse to locate the firmware package (.out file) that you downloaded, and click Open.
  4. Click OK.

    The firmware image is uploaded. When the upgrade completes, a message confirms a successful upgrade.

  5. When the login window displays, log in to FortiManager Cloud.
    Tooltip

    When the upgrade completes, you might have to refresh your web browser to see the login window.