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Table of Contents

Administration Guide

Configuring alert email

The Alert Email submenu lets you configure the FortiMail unit to notify selected users (including administrators) by email when specific types of events occur and are logged. For example, if you require notification about virus detections, you can have the FortiMail unit send an alert email message whenever the FortiMail unit detects a virus.

To set up alerts, you must configure both the alert email recipients (see Configuring alert recipients) and which event categories will trigger an alert email message (see Configuring alert categories).

Alert email messages also require that you supply the FortiMail unit with the IP address of at least one DNS server. The FortiMail unit uses the domain name of the SMTP server to send alert email messages. To resolve this domain name into an IP address, the FortiMail unit must be able to query a DNS server. For information on DNS, see Configuring DNS.

See also 

Configuring alert recipients

Before the FortiMail unit can send alert email messages, you must create a recipient list.

To access this part of the web UI, your administrator account’s:

  • Domain must be System
  • access profile must have Read or Read-Write permission to the Others category

For details, see About administrator account permissions and domains.

To configure recipients of alert email messages
  1. Go to .
  2. GUI item

    Description

    Test

    (button)

    Clicking on the button will send a test alert email to all configured recipients in the list.

    Alert Email Account

    Displays the names of email accounts receiving email alerts.

  3. Click New to add the email address of a recipient.
  4. A single-field dialog appears.

  5. In Email to, enter a recipient email address.
  6. Click Create.
  7. Repeat the previous steps to add more users.
See also

Configuring alert email

Configuring alert categories

Configuring alert categories

Before the FortiMail unit can send alert email messages, you must specify which events cause the FortiMail unit to send an alert email message to your list of alert email recipients (see Configuring alert recipients).

To access this part of the web UI, your administrator account’s:

  • Domain must be System
  • access profile must have Read or Read-Write permission to the Others category

For details, see About administrator account permissions and domains.

To select events that will trigger an alert email message
  1. Go to .
  2. Select one or more of the following event categories check boxes:
  3. GUI item

    Description

    System events

    Send an alert email message when an important system event occurs. These include system reboot/reload, firmware upgrade/downgrade, and log disk/mail disk formatting.

    Disk is full

    Send an alert email message when the hard disk of the FortiMail unit is full.

    Remote archiving/NAS failures

    Send an alert email message when the remote archiving feature encounters one or more failures. See Configuring email archiving accounts.

    HA events

    Send an alert email message when any high availability (HA) event occurs.

    When a FortiMail unit is operating in HA mode, the subject line of the alert email includes the host name of the cluster member. If you have configured a different host name for each member of the cluster, this lets you identify which FortiMail unit in the HA cluster sent the alert email message. For more information, see About logging, alert email and SNMP in HA.

    Disk quota of an account is exceeded

    Send an alert email message when an email user’s account exceeds its quota of hard disk space.

    This option is available only if the FortiMail unit is in server mode.

    Email Archive quota is exceeded

    Send an alert email message when any email archiving account reaches its quota of hard disk space. For information about email archiving account quota, see Configuring rotation settings.

     

    Deferred emails

    Send an alert email message if the deferred email queue contains greater than this number of email messages. Enter a number between 1 and 10 000 to define the alert threshold, then enter the interval of time between each alert email message that the FortiMail unit will send while the number of email messages in the deferred email queue remains over this limit.

    FortiGuard license expiry time

    Send an alert email when the FortiGuard license is to expire in the number of days entered. Enter a number between 1 and 100.

    Virus events

    Send an alert email message when the FortiMail unit detects a virus.

See also 

Configuring alert email

Configuring alert recipients

 

Configuring alert email

The Alert Email submenu lets you configure the FortiMail unit to notify selected users (including administrators) by email when specific types of events occur and are logged. For example, if you require notification about virus detections, you can have the FortiMail unit send an alert email message whenever the FortiMail unit detects a virus.

To set up alerts, you must configure both the alert email recipients (see Configuring alert recipients) and which event categories will trigger an alert email message (see Configuring alert categories).

Alert email messages also require that you supply the FortiMail unit with the IP address of at least one DNS server. The FortiMail unit uses the domain name of the SMTP server to send alert email messages. To resolve this domain name into an IP address, the FortiMail unit must be able to query a DNS server. For information on DNS, see Configuring DNS.

See also 

Configuring alert recipients

Before the FortiMail unit can send alert email messages, you must create a recipient list.

To access this part of the web UI, your administrator account’s:

  • Domain must be System
  • access profile must have Read or Read-Write permission to the Others category

For details, see About administrator account permissions and domains.

To configure recipients of alert email messages
  1. Go to .
  2. GUI item

    Description

    Test

    (button)

    Clicking on the button will send a test alert email to all configured recipients in the list.

    Alert Email Account

    Displays the names of email accounts receiving email alerts.

  3. Click New to add the email address of a recipient.
  4. A single-field dialog appears.

  5. In Email to, enter a recipient email address.
  6. Click Create.
  7. Repeat the previous steps to add more users.
See also

Configuring alert email

Configuring alert categories

Configuring alert categories

Before the FortiMail unit can send alert email messages, you must specify which events cause the FortiMail unit to send an alert email message to your list of alert email recipients (see Configuring alert recipients).

To access this part of the web UI, your administrator account’s:

  • Domain must be System
  • access profile must have Read or Read-Write permission to the Others category

For details, see About administrator account permissions and domains.

To select events that will trigger an alert email message
  1. Go to .
  2. Select one or more of the following event categories check boxes:
  3. GUI item

    Description

    System events

    Send an alert email message when an important system event occurs. These include system reboot/reload, firmware upgrade/downgrade, and log disk/mail disk formatting.

    Disk is full

    Send an alert email message when the hard disk of the FortiMail unit is full.

    Remote archiving/NAS failures

    Send an alert email message when the remote archiving feature encounters one or more failures. See Configuring email archiving accounts.

    HA events

    Send an alert email message when any high availability (HA) event occurs.

    When a FortiMail unit is operating in HA mode, the subject line of the alert email includes the host name of the cluster member. If you have configured a different host name for each member of the cluster, this lets you identify which FortiMail unit in the HA cluster sent the alert email message. For more information, see About logging, alert email and SNMP in HA.

    Disk quota of an account is exceeded

    Send an alert email message when an email user’s account exceeds its quota of hard disk space.

    This option is available only if the FortiMail unit is in server mode.

    Email Archive quota is exceeded

    Send an alert email message when any email archiving account reaches its quota of hard disk space. For information about email archiving account quota, see Configuring rotation settings.

     

    Deferred emails

    Send an alert email message if the deferred email queue contains greater than this number of email messages. Enter a number between 1 and 10 000 to define the alert threshold, then enter the interval of time between each alert email message that the FortiMail unit will send while the number of email messages in the deferred email queue remains over this limit.

    FortiGuard license expiry time

    Send an alert email when the FortiGuard license is to expire in the number of days entered. Enter a number between 1 and 100.

    Virus events

    Send an alert email message when the FortiMail unit detects a virus.

See also 

Configuring alert email

Configuring alert recipients