Fortinet Document Library

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Version:

Version:

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Table of Contents

Administration Guide

Troubleshoot resource issues

Problem

The FortiMail unit is suffering from sluggish or stalled performance.

Solution

Use the CLI to view a list of the most system-intensive processes. This may show processes that are hogging resources. For example:

diagnose system top 10

The above command generates a report of processes every 10 seconds. The report provides the process names, their process ID (pid), status, CPU usage, and memory usage.

The report continues to refresh and display in the CLI window until you enter q (quit).

Troubleshoot resource issues

Problem

The FortiMail unit is suffering from sluggish or stalled performance.

Solution

Use the CLI to view a list of the most system-intensive processes. This may show processes that are hogging resources. For example:

diagnose system top 10

The above command generates a report of processes every 10 seconds. The report provides the process names, their process ID (pid), status, CPU usage, and memory usage.

The report continues to refresh and display in the CLI window until you enter q (quit).