Registering your Fortinet product
To obtain the FortiMail VM license file you must first register your FortiMail VM with Fortinet Customer Service & Support.
To register your FortiMail VM:
- Log in to the Fortinet Customer Service & Support portal using an existing support account or select Create an Account to create a new account.
- In the toolbar select Asset > Register/Renew.
- The Registration Wizard opens.
- Enter the license registration code from the FortiMail VM License Certificate that was emailed to you and select Next. The Registration Info page is displayed.
- Follow the instructions to finish the registration.
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As part of the license validation process, FortiMail VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiMail VM’s IP address has been changed, the FortiMail VM must be rebooted in order for the system to validate the change and operate with a valid license. |
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The Customer Service & Support portal currently does not support IPv6 for FortiMail VM license validation. You must specify an IPv4 address in both the support portal and the port management interface. |
- In the Registration Completed page you can download the FortiMail VM license file. Select the License File Download link. You will be prompted to save the license file (.
lic) to your management computer. See Uploading the FortiMail VM license file for instructions on uploading the license file to your FortiMail VM via the Web-based Manager.