Before you can scan email in Office 365 mailboxes, you must connect to Office 365. To be able to access the user mailboxes on Office 365, you must have the proper admin privilege. There may be different administrators with different admin roles in your Office 365 admin center. It is recommented that you use the Global Admin role to connect to Office 365.
To access this part of the web UI, your administrator account’s:
- Domain must be System
- access profile must have Read or Read-Write permission to the Others category
For details, see About administrator account permissions and domains.
- Go to Office 365 > Account.
- Click Connect.
- Enter the Office 365 Global Admin's logon credentials to log on to Office 365.
- If successful, the account will appear in the account list and FortiMail is connected to Office 365.