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Known issues

Known issues

The following issues have been identified in FortiIsolator version 2.4.5. For inquiries about a particular bug or to report a bug, visit the Fortinet Support website.

Bug ID

Description

603283 Cannot redirect traffic to a forward proxy based on the web filter profile.
800998, 928184 "View Only" setting on web-filter profile does not work as expected.
811804 Cannot download and view files with Chinese characters in filename from Google Drive.
822137 Clearing cookies from FortiIsolator behaves differently than in native mode.
826306 VM license expiration dates are not in sync in GUI and CLI.
845963 Delete option should be disabled for the "system_default" profile.
864432 No centralized management of all certificates.
873025 "Unsupported browser version" error when navigating some websites.
873617 Cannot open URLs with more than 4096 bytes in proxy mode.
876863 If the first NTLM login fails, the second login gets stuck until the cookie is cleared.
877045 Inaccurate status message when downloaded file is being scanned by FortiSandbox.
877319 Cannot copy and paste inside a Google document.
877888 FortiIsolator is blocked by certain websites as a robot suspect on AWS.
878062 Cannot copy Google image in proxy mode in specific situations.
878165 Logging into Spotify displays an error: "Playback of protected content is not enabled".
886945 No response when you click the tabs under "Logs" on 1000F.

887593

When HA is disabled, remote database still works and can receive others' license.

887931 The "show group-member" command does not show FSSO users.
888287 Antivirus and webfilter are not able to respond in FortiPoC environment..
888425 Fortiisolator icon does not show on Wikipedia in proxy mode.

889931

Unexpected "Login Option" behavior when NTML is enabled and SAML is disabled, which results in the error "Problem loading page".

891580 When DNS is configured incorrectly or unreachable, the page reports "Webpage Load Error" when you try to navigate any websites.
899996

In HA mode under ip-mapping, opening a page in new tab on the secondary node will redirect to VIP with "URL not found" error.

902728

The Show policy command does not display policy name.

909471 No duplication check whether setting web filter categories.
934766 Certificate type "LOCAL_CERT" should be removed from the "Import Certificate" menu.
935301 No advanced filter for allowed file extensions to upload.

942937

URLs that end with "?" keep redirecting.

943403

Error after executing view-only command under guest administrator in CLI.

945475

FortiIsolator does not get to the login prompt after the remote database is set.

945847 FortiIsolator does not trust upstream proxy SSL certificate.

946623

Remote render attribute is not cleared.

946940

Duplicated information when showing isolator profile in the CLI.

947497

Issues with the set isolator-profile command.

948467

No check mechanism for invalid upgrade file, which triggers a reboot after the upload and causes the VM to be dead.

950087 Blank pages in HA mode on AWS.
950673 FortiIsolator blocks file types that are included in the allowlist when the files are password-protected.

952386

In HA mode with IP mapping, the FortiIsolator times out after redirecting to master or slave.

959720 Setting deny hosts on ICAP server results in blank page.
959991 Web filter block list updates from CLI are not reflected in GUI.
963631 ftnt.js is not encrypted.
964844 Error when downloading PDF files through FortiIsolator even when scan protection is removed and file size does not exceed the configured maximum download size.
978917

After you disable HA on a secondary node and upload a license, the GUI of the node is inaccessible when system boots up.

Workaround: In the CLI, change mgmt-ip to another IP and then change it back to the original IP. The GUI should be accessible now.

979357 After setting FQDN in proxy mode, the login page still displays VIP.
979359 Restore certificate by tgz does not work.
982615 Unable to access webpages in HA mode when the primary Fortisolator redirects the traffic to other Fortisolator VMs in the cluster.
988474 Using a certificate in the profile has no effect.
992721 When you try to connect to FortiIolator, it redirects to hostname instead of internal IP.
1010519 Cannot download and view files that include Chinese characters in filename in Google Drive.
1011841 Improper session handling during authentication.
1017187 Fortiisolator icon does not show on wikipedia in proxy mode.
1017200 FSSO users are not displayed when you retrieve group members by running the "show group-member" command.
1017625 Spotify displays an error "Playback of protected content is not enabled" when you browse for music content.
1017640 Cannot copy Google image in proxy mode.
1017733 Need to clear cookie for second login after the first failed login attempt. Otherwise, FortiIsolator will get stuck on the authentication failed page.
1017763

The "Delete" option should not be available when the default Isolator profile "system_default" is selected.

1017766

The user does not need to re-login after clearing cookies from the FortiIsolator, which is different behavior than native mode without FortiIsolator.

1018611 Traffic, antivirus, and web filter responses are slow.
1020468 After you reboot the FortiIsolator VM, there is no response after you confirm to delete an LADP server.
1022532 CLI does not display the correct session number.

Known issues

Known issues

The following issues have been identified in FortiIsolator version 2.4.5. For inquiries about a particular bug or to report a bug, visit the Fortinet Support website.

Bug ID

Description

603283 Cannot redirect traffic to a forward proxy based on the web filter profile.
800998, 928184 "View Only" setting on web-filter profile does not work as expected.
811804 Cannot download and view files with Chinese characters in filename from Google Drive.
822137 Clearing cookies from FortiIsolator behaves differently than in native mode.
826306 VM license expiration dates are not in sync in GUI and CLI.
845963 Delete option should be disabled for the "system_default" profile.
864432 No centralized management of all certificates.
873025 "Unsupported browser version" error when navigating some websites.
873617 Cannot open URLs with more than 4096 bytes in proxy mode.
876863 If the first NTLM login fails, the second login gets stuck until the cookie is cleared.
877045 Inaccurate status message when downloaded file is being scanned by FortiSandbox.
877319 Cannot copy and paste inside a Google document.
877888 FortiIsolator is blocked by certain websites as a robot suspect on AWS.
878062 Cannot copy Google image in proxy mode in specific situations.
878165 Logging into Spotify displays an error: "Playback of protected content is not enabled".
886945 No response when you click the tabs under "Logs" on 1000F.

887593

When HA is disabled, remote database still works and can receive others' license.

887931 The "show group-member" command does not show FSSO users.
888287 Antivirus and webfilter are not able to respond in FortiPoC environment..
888425 Fortiisolator icon does not show on Wikipedia in proxy mode.

889931

Unexpected "Login Option" behavior when NTML is enabled and SAML is disabled, which results in the error "Problem loading page".

891580 When DNS is configured incorrectly or unreachable, the page reports "Webpage Load Error" when you try to navigate any websites.
899996

In HA mode under ip-mapping, opening a page in new tab on the secondary node will redirect to VIP with "URL not found" error.

902728

The Show policy command does not display policy name.

909471 No duplication check whether setting web filter categories.
934766 Certificate type "LOCAL_CERT" should be removed from the "Import Certificate" menu.
935301 No advanced filter for allowed file extensions to upload.

942937

URLs that end with "?" keep redirecting.

943403

Error after executing view-only command under guest administrator in CLI.

945475

FortiIsolator does not get to the login prompt after the remote database is set.

945847 FortiIsolator does not trust upstream proxy SSL certificate.

946623

Remote render attribute is not cleared.

946940

Duplicated information when showing isolator profile in the CLI.

947497

Issues with the set isolator-profile command.

948467

No check mechanism for invalid upgrade file, which triggers a reboot after the upload and causes the VM to be dead.

950087 Blank pages in HA mode on AWS.
950673 FortiIsolator blocks file types that are included in the allowlist when the files are password-protected.

952386

In HA mode with IP mapping, the FortiIsolator times out after redirecting to master or slave.

959720 Setting deny hosts on ICAP server results in blank page.
959991 Web filter block list updates from CLI are not reflected in GUI.
963631 ftnt.js is not encrypted.
964844 Error when downloading PDF files through FortiIsolator even when scan protection is removed and file size does not exceed the configured maximum download size.
978917

After you disable HA on a secondary node and upload a license, the GUI of the node is inaccessible when system boots up.

Workaround: In the CLI, change mgmt-ip to another IP and then change it back to the original IP. The GUI should be accessible now.

979357 After setting FQDN in proxy mode, the login page still displays VIP.
979359 Restore certificate by tgz does not work.
982615 Unable to access webpages in HA mode when the primary Fortisolator redirects the traffic to other Fortisolator VMs in the cluster.
988474 Using a certificate in the profile has no effect.
992721 When you try to connect to FortiIolator, it redirects to hostname instead of internal IP.
1010519 Cannot download and view files that include Chinese characters in filename in Google Drive.
1011841 Improper session handling during authentication.
1017187 Fortiisolator icon does not show on wikipedia in proxy mode.
1017200 FSSO users are not displayed when you retrieve group members by running the "show group-member" command.
1017625 Spotify displays an error "Playback of protected content is not enabled" when you browse for music content.
1017640 Cannot copy Google image in proxy mode.
1017733 Need to clear cookie for second login after the first failed login attempt. Otherwise, FortiIsolator will get stuck on the authentication failed page.
1017763

The "Delete" option should not be available when the default Isolator profile "system_default" is selected.

1017766

The user does not need to re-login after clearing cookies from the FortiIsolator, which is different behavior than native mode without FortiIsolator.

1018611 Traffic, antivirus, and web filter responses are slow.
1020468 After you reboot the FortiIsolator VM, there is no response after you confirm to delete an LADP server.
1022532 CLI does not display the correct session number.