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Administration Guide

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FortiGate administrator log in using FortiCloud single sign-on

FortiGate can be configured to allow administrators to log in using FortiCloud single sign-on. Both IAM and non-IAM users on the FortiCloud support portal are supported. Non‑IAM users must be the FortiCloud account that the FortiGate is registered to.

To configure an IAM user in FortiCloud:
  1. Log in to your FortiCloud account at support.fortinet.com.

  2. Select Services > IAM and click Add IAM user.

  3. See Adding an IAM user in the FortiCloud Identity & Access Management (IAM) guide for more information. The Portal Permissions for SupportSite, IAMPortal, and FortiOS SSO must be configured to allow portal access for administrators.

To enable FortiCloud single sign-On on the FortiGate:
  1. Log in to the FortiGate and go to System > Settings.

  2. Enable FortiCloud Single Sign-On.

  3. Click Apply.

To log in to the FortiGate with the FortiCloud user:
  1. Go to the FortiGate log in screen.

  2. Click Sign in with FortiCloud. The FortiCloud sign in screen opens.

  3. Do one of the following:

    • Enter the email address and password.

    • Click Sign in as IAM user and enter the IAM user information.

  4. Click Login.

    You are logged in to the FortiOS GUI. The SSO username is shown in the top right corner of the GUI.

FortiGate administrator log in using FortiCloud single sign-on

FortiGate can be configured to allow administrators to log in using FortiCloud single sign-on. Both IAM and non-IAM users on the FortiCloud support portal are supported. Non‑IAM users must be the FortiCloud account that the FortiGate is registered to.

To configure an IAM user in FortiCloud:
  1. Log in to your FortiCloud account at support.fortinet.com.

  2. Select Services > IAM and click Add IAM user.

  3. See Adding an IAM user in the FortiCloud Identity & Access Management (IAM) guide for more information. The Portal Permissions for SupportSite, IAMPortal, and FortiOS SSO must be configured to allow portal access for administrators.

To enable FortiCloud single sign-On on the FortiGate:
  1. Log in to the FortiGate and go to System > Settings.

  2. Enable FortiCloud Single Sign-On.

  3. Click Apply.

To log in to the FortiGate with the FortiCloud user:
  1. Go to the FortiGate log in screen.

  2. Click Sign in with FortiCloud. The FortiCloud sign in screen opens.

  3. Do one of the following:

    • Enter the email address and password.

    • Click Sign in as IAM user and enter the IAM user information.

  4. Click Login.

    You are logged in to the FortiOS GUI. The SSO username is shown in the top right corner of the GUI.