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Register all HA members to FortiCare from the primary unit

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Register all HA members to FortiCare from the primary unit

Primary and secondary HA members can be registered to FortiCare at the same time from the primary unit. The secondary unit will register through the HA proxy.

A new FortiCare Register button is displayed in various Fabric related pages and widgets. There are two methods to access the Register button:

  • Right-click on a device in a topology.

    Security Fabric > Physical Topology page:

  • Hover over a device to display the tooltip.

    Security Fabric > Logical Topology page:

    System > HA page:

    Security Fabric widget on the Dashboard > Status page:

Tooltip

The FortiCare Register button is available for FortiGates, manged FortiSwitches, and managed FortiAPs.

Clicking Register opens the Device Registration pane. If a device is already registered, the pane still opens and displays the device information.

Example

In this example, a HA member is registered from the Physical Topology page.

To register a HA member to FortiCare:
  1. On the primary unit, go to Security Fabric > Physical Topology.
  2. Hover over the HA member and click Register. The Device Registration pane opens.
  3. Select the device and click Register.
  4. Enter the required FortiCloud account information (password, country or region, reseller) and click Submit.
  5. Once the registration is complete, click Close.

Register all HA members to FortiCare from the primary unit

Primary and secondary HA members can be registered to FortiCare at the same time from the primary unit. The secondary unit will register through the HA proxy.

A new FortiCare Register button is displayed in various Fabric related pages and widgets. There are two methods to access the Register button:

  • Right-click on a device in a topology.

    Security Fabric > Physical Topology page:

  • Hover over a device to display the tooltip.

    Security Fabric > Logical Topology page:

    System > HA page:

    Security Fabric widget on the Dashboard > Status page:

Tooltip

The FortiCare Register button is available for FortiGates, manged FortiSwitches, and managed FortiAPs.

Clicking Register opens the Device Registration pane. If a device is already registered, the pane still opens and displays the device information.

Example

In this example, a HA member is registered from the Physical Topology page.

To register a HA member to FortiCare:
  1. On the primary unit, go to Security Fabric > Physical Topology.
  2. Hover over the HA member and click Register. The Device Registration pane opens.
  3. Select the device and click Register.
  4. Enter the required FortiCloud account information (password, country or region, reseller) and click Submit.
  5. Once the registration is complete, click Close.