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Display LTE modem configuration on GUI of FG-40F-3G4G model

Administrators can view the LTE modem configuration for the FortiGate 40F-3G4G model on the Network > Interfaces page. The LTE modem interface appears as wwan in the GUI.

In the right-side banner, you can also upgrade the firmware or primary rate interface (PRI) and view modem details and SIM status.

To access the LTE modem configuration in the GUI:
  1. Go to Network > Interfaces.
  2. Select the wwan interface, and click Edit. The right-side banner displays details about the modem and the Upgrade button for firmware and PRI.

    In the right-side banner, the LTE modem area displays the model, International Mobile Equipment Identity (IMEI) number, and firmware version of the modem. The SIM status area displays the working SIM slot number, the carrier name, and the International Mobile Subscriber Identity (IMSI) for the modem.

  3. Optionally set the following fields under LTE Modem:
    • Set APN to the access point name for the SIM card.

    • Set SIM slot detection to Automatic or Manual. When set to Manual, select a slot.

  4. In the right-side banner, click Upgrade to upgrade the modem firmware or PRI. The Modem Firmware Upgrade pane is displayed.

  5. Click Browse to select the firmware file or PRI file, and upgrade the modem.
To configure the LTE modem in the CLI:
config system lte-modem
    set apn "sp.telus.com"
    set auto-connect enable
    set gps-service enable
    set override-gateway enable
    set sim-hot-swap disable
end
To check LTE modem status in the CLI:
# diagnose sys lte-modem modem-details 
LTE Modem detailed information:
Modem detected:      Yes
Manufacturer:        Sierra Wireless, Incorporated
Model:               EM7565
Revision:            SWI9X50C_01.14.02.00 2e210b jenkins 2020/08/19 14:18:39
MSISDN:              <number>
ESN:                 0
IMEI:                <number>
MEID:                
Hardware revision:   1.0
Software revision:   S.AT.2.5.1-00666-9655_GEN_PACK-1
SKU:                 
FSN:                 UF01037177021047
PRL version:         0x0000
Modem FW version:    01.14.02.00
PRI version:         002.035_003
Carrier Abbr:        GENERIC
Modem Operation mode:      QMI_DMS_OPERATING_MODE_ONLINE
To upgrade LTE modem firmware in the CLI:
# execute lte-modem get-modem-firmware ftp SWI9X50C_01.09.04.00.cwe 192.168.1.73 anonymous asd
Please wait...

Connect to ftp server 192.168.1.73 ...
Get image from ftp server OK.

# execute lte-modem get-pri-firmware ftp SWI9X50C_01.09.04.00_DOCOMO_002.015_002.nvu 192.168.1.73 anonymous asd
Please wait...

Connect to ftp server 192.168.1.73 ...
Get image from ftp server OK.

# execute lte-modem start-upgrade
You are going to burn the following images into your LTE modem.
---------------------------------------------------------
Modem image:            SWI9X50C_01.09.04.00.cwe
PRI image:              SWI9X50C_01.09.04.00_DOCOMO_002.015_002.nvu
---------------------------------------------------------
The original images on your LTE Modem will be replaced!
Do you want to continue? (y/n)y

Starting LTE Modem firmware upgrade, please don't power off your device
until the whole process is done!
LTE Modem firmware upgrade routine will run in the background.

.Image information from the modem:
Modem image count ==> 2
Image type ==> 0
Modem firmware version ==> 01.09.04.00
PRI firmware version ==> 002.015_002
Carrier abbr ==> DOCOMO
Image type ==> 1
Modem firmware version ==> 01.09.04.00
PRI firmware version ==> 002.015_002
Carrier abbr ==> DOCOMO
Modem name ==> EM7565

Information from the image file
Image model name = SWI9X50C
Image modem firmware version = 01.09.04.00
Image carrier name = DOCOMO
Image carrier PRI version = 002.015
Image carrier pack version = 002
.
EM7565 Modem Firmware Upgrade Process succeeded!

Restart the LTE daemon.

Display LTE modem configuration on GUI of FG-40F-3G4G model

Administrators can view the LTE modem configuration for the FortiGate 40F-3G4G model on the Network > Interfaces page. The LTE modem interface appears as wwan in the GUI.

In the right-side banner, you can also upgrade the firmware or primary rate interface (PRI) and view modem details and SIM status.

To access the LTE modem configuration in the GUI:
  1. Go to Network > Interfaces.
  2. Select the wwan interface, and click Edit. The right-side banner displays details about the modem and the Upgrade button for firmware and PRI.

    In the right-side banner, the LTE modem area displays the model, International Mobile Equipment Identity (IMEI) number, and firmware version of the modem. The SIM status area displays the working SIM slot number, the carrier name, and the International Mobile Subscriber Identity (IMSI) for the modem.

  3. Optionally set the following fields under LTE Modem:
    • Set APN to the access point name for the SIM card.

    • Set SIM slot detection to Automatic or Manual. When set to Manual, select a slot.

  4. In the right-side banner, click Upgrade to upgrade the modem firmware or PRI. The Modem Firmware Upgrade pane is displayed.

  5. Click Browse to select the firmware file or PRI file, and upgrade the modem.
To configure the LTE modem in the CLI:
config system lte-modem
    set apn "sp.telus.com"
    set auto-connect enable
    set gps-service enable
    set override-gateway enable
    set sim-hot-swap disable
end
To check LTE modem status in the CLI:
# diagnose sys lte-modem modem-details 
LTE Modem detailed information:
Modem detected:      Yes
Manufacturer:        Sierra Wireless, Incorporated
Model:               EM7565
Revision:            SWI9X50C_01.14.02.00 2e210b jenkins 2020/08/19 14:18:39
MSISDN:              <number>
ESN:                 0
IMEI:                <number>
MEID:                
Hardware revision:   1.0
Software revision:   S.AT.2.5.1-00666-9655_GEN_PACK-1
SKU:                 
FSN:                 UF01037177021047
PRL version:         0x0000
Modem FW version:    01.14.02.00
PRI version:         002.035_003
Carrier Abbr:        GENERIC
Modem Operation mode:      QMI_DMS_OPERATING_MODE_ONLINE
To upgrade LTE modem firmware in the CLI:
# execute lte-modem get-modem-firmware ftp SWI9X50C_01.09.04.00.cwe 192.168.1.73 anonymous asd
Please wait...

Connect to ftp server 192.168.1.73 ...
Get image from ftp server OK.

# execute lte-modem get-pri-firmware ftp SWI9X50C_01.09.04.00_DOCOMO_002.015_002.nvu 192.168.1.73 anonymous asd
Please wait...

Connect to ftp server 192.168.1.73 ...
Get image from ftp server OK.

# execute lte-modem start-upgrade
You are going to burn the following images into your LTE modem.
---------------------------------------------------------
Modem image:            SWI9X50C_01.09.04.00.cwe
PRI image:              SWI9X50C_01.09.04.00_DOCOMO_002.015_002.nvu
---------------------------------------------------------
The original images on your LTE Modem will be replaced!
Do you want to continue? (y/n)y

Starting LTE Modem firmware upgrade, please don't power off your device
until the whole process is done!
LTE Modem firmware upgrade routine will run in the background.

.Image information from the modem:
Modem image count ==> 2
Image type ==> 0
Modem firmware version ==> 01.09.04.00
PRI firmware version ==> 002.015_002
Carrier abbr ==> DOCOMO
Image type ==> 1
Modem firmware version ==> 01.09.04.00
PRI firmware version ==> 002.015_002
Carrier abbr ==> DOCOMO
Modem name ==> EM7565

Information from the image file
Image model name = SWI9X50C
Image modem firmware version = 01.09.04.00
Image carrier name = DOCOMO
Image carrier PRI version = 002.015
Image carrier pack version = 002
.
EM7565 Modem Firmware Upgrade Process succeeded!

Restart the LTE daemon.