Verifying connectivity to FortiGuard

You can verify FortiGuard connectivity in the GUI and CLI.

To verify FortiGuard connectivity in the GUI:
  1. Got to Dashboard > Status.
  2. Check the Licenses widget. When FortiGate is connected to FortiGuard, a green check mark appears next to the available FortiGuard services.
To verify FortiGuard connectivity in the CLI:

execute ping service.fortiguard.net

execute ping update.fortiguard.net

Sample output:

FG100D# execute ping service.fortiguard.net

PING guard.fortinet.net (208.91.112.196): 56 data bytes

64 bytes from 208.91.112.196: icmp_seq=0 ttl=51 time=61.0 ms

64 bytes from 208.91.112.196: icmp_seq=1 ttl=51 time=60.0 ms

64 bytes from 208.91.112.196: icmp_seq=2 ttl=51 time=59.6 ms

64 bytes from 208.91.112.196: icmp_seq=3 ttl=51 time=58.9 ms

64 bytes from 208.91.112.196: icmp_seq=4 ttl=51 time=59.2 ms

 

--- guard.fortinet.net ping statistics ---

5 packets transmitted, 5 packets received, 0% packet loss

round-trip min/avg/max = 58.9/59.7/61.0 ms

 

FG100D# execute ping update.fortiguard.net

PING fds1.fortin