FortiPortal for managed service providers
When an MSP offers an SD-WAN managed service, FortiManager and FortiAnalyzer are typically under complete control of the MSP. When FortiManager and FortiAnalyzer are part of a multitenant and shared platform, it is not recommended to provide administrative access to end-customers.
Therefore, the use of a customer portal in front of FortiManager and FortiAnalyzer is recommended. FortiPortal is the customer portal that leverages FortiManager and FortiAnalyzer APIs to expose information and configurations to the end-customer.
FortiPortal is the presentation layer for the end-customer and is multitenant by design. This allows the MSP to customize each customer portal, and include only access to configuration views, images, and reports relevant to the customer.
As mentioned earlier, FortiPortal requires connectivity to both FortiAnalyzer and FortiManager. The following image shows the FortiManager admin user account, which FortiPortal will use to connect. Notice that JSON API Access is set to Read-Write.
This section includes the following topics: