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Known issues

Known issues

The following issues have been identified in version 6.2.7. To inquire about a particular bug or report a bug, please contact Customer Service & Support.

DNS Filter

Bug ID

Description

582374

License shows expiry date of 0000-00-00.

Explicit Proxy

Bug ID

Description

540091

Cannot access explicit FTP proxy via VIP.

Firewall

Bug ID

Description

654356

In NGFW policy mode, sessions are not re-validated when security policies are changed.

Workaround: clear the session after policy change.

675353

Security policy (NGFW mode) flow-based UTM logs are still generated when policy traffic log is disabled.

FortiView

Bug ID

Description

628225

Compromised Hosts dashboard cannot show data if FortiAnalyzer is configured using the FQDN address in the log setting. FortiAnalyzer configured with an IP address does not have this issue.

635309

When FortiAnalyzer logging is configured using an FQDN domain, the GUI displays a 500 error message on the FortiView Compromised Hosts page.

673225

FortiView Top Traffic Shaping widget does not show data for outbound traffic if the source interface's role is WAN. Data is displayed if the source interface's role is LAN, DMZ, or undefined.

GUI

Bug ID

Description

354464

Antivirus archive logging enabled from the CLI will be disabled by editing the antivirus profile in the GUI, even if no changes are made.

514632

Inconsistent reference count when using ports in HA session-sync-dev.

529094

When creating an antispam block/allowlist entry, Mark as Reject should be grayed out.

541042

Log viewer forwarded traffic does not support multiple filters for one field.

584915

OK button missing from many pages when viewed in Chrome on an Android device.

584939

VPN event logs are incorrectly filtered when there are two Action filters and one of them contains "-".

602102

Warning message is not displayed when a user configures an interface with a static IP address that is already in use.

602397

Managed FortiSwitch and FortiSwitch Ports pages are slow to load when there are many managed FortiSwitches. This performance issue needs a fix on both FortiOS and FortiSwitch. A fix was provided in FortiOS 7.0.1 GA and FortiSwitch 7.0.1 GA.

621254

When creating or editing an IPv4 policy or address group, firewall address searching does not work if there is an empty wildcard address due to a configuration error.

662640

Some GUI pages (dashboard, topology, policy list, interface list) are slow to load on low-end platforms when there are many concurrent HTTPSD requests.

664007

GUI incorrectly displays the warning, Botnet package update unavailable, AntiVirus subscription not found., when the antivirus entitlement is expiring within 30 days. The actual botnet package update still works within the active entitlement duration.

667863

GUI does not display FortiSwitch ports when multiple FortiLink interfaces are configured. FortiOS 6.4.0 and later supports multiple FortiLink configurations via the GUI.

672599

After performing a search on firewall Addresses, the matched count over total count displayed for each address type shows an incorrect total count number. The search functionality still works correctly.

682440

On Firewall Policy list, the tooltip for IP Pool incorrectly shows Port Block Allocation as being exhausted if there are expiring PBAs available to be reallocated.

688994

The Edit Web Filter Profile page incorrectly shows that a URL filter is configured (even though it is not) if the URL filter entry has the same name as the web filter profile in the CLI.

689605

On some browser versions, the GUI displays a blank dialog when creating custom application or IPS signatures. Affected browsers: Firefox 85.0, Microsoft Edge 88.0, and Chrome 88.0.

691277

When logs are retrieved from FortiAnalyzer, the GUI displays the same traffic logs for primary and secondary HA devices.

695163

When there are a lot of historical logs from FortiAnalyzer, the FortiGate GUI Forward Traffic log page can take time to load if there is no specific filter for the time range.

Workaround: provide a specific time range filter, or use the FortiAnalyzer GUI to view the logs.

HA

Bug ID

Description

652507

Sessions with syn_ses flags are not synced after reboot.

678309

Cluster is out of sync because of config vpn certificate ca after upgrade.

703047

hbdev goes up and down quickly, then the cluster keeps changing rapidly. hasync objects might access invalid cluster information that causes it to crash.

Intrusion Prevention

Bug ID

Description

565747

IPS engine 5.00027 has signal 11 crash.

590087

When IPS pcap is enabled, traffic is intermittently disrupted after disk I/O reaches IOPS limit.

657541

On FG-80D, the IPS engine daemon count drops to 0 when the CPU number is 4.

689590

IP quarantine is not working on FG-80D.

IPsec VPN

Bug ID

Description

655895

Unable to route traffic to a spoke VPN site from the hub FortiGate when the dialup IPsec VPN interface is dual stacked (IPv4/IPv6).

687749

iked HA sync crashed on secondary with authenticated user group in firewall policy. Affected models: all except NP7 platforms (FG-180xF, FG-260xF, FG-420xF, FG-440xF).

Log & Report

Bug ID

Description

606533

User observes FGT internal error while trying to log in or activate FortiGate Cloud from the web UI.

677540

First TCP connection to syslog server is not stable.

Proxy

Bug ID

Description

675525

No WAD sessions displayed when running diagnose wad filter.

680651

Memory leak when retrieving the thumbnailPhoto information from the LDAP server.

REST API

Bug ID

Description

584631 REST API administrator with token unable to configure HA setting (via login session works).

Routing

Bug ID

Description

537354

BFD/BGP dropping when outbandwidth is set on interface.

687034

bgpd memory leak if running BGP on 6.2.7 and 6.4.4.

Workaround: enable SD-WAN to avoid BGP memory leaking.

In 6.4:

config system sdwan
    set status enable
end

In 6.2:

config system virtual-wan-link
    set status enable
end

Security Fabric

Bug ID

Description

614691

Slow GUI performance in large Fabric topology with over 50 downstream devices.

649556

FortiNAC requests to FortiGate can timeout on low-end models when there are many concurrent requests.

SSL VPN

Bug ID

Description

505986 On IE 11, SSL VPN web portal displays blank page title {{::data.portal.heading}} after authentication.

610995

SSL VPN web mode gets error when accessing internal website at https://st***.st***.ca/.

Switch Controller

Bug ID

Description

588584

GUI should add support to allow using switch VLAN interface under a tenant VDOM on a managed switch VDOM.

605864

If the firewall is downgraded from 6.2.3 to 6.2.2, the FortiLink interface looses its CAPWAP setting.

System

Bug ID

Description

464340

EHP drops for units with no NP service module.

578031

FortiManager Cloud cannot be removed once the FortiGate has trouble on contract.

595244

There is duplicate information when checking interface references in global.

600032

SNMP does not provide routing table for non-management VDOM.

607565

Interface emac-vlan feature does not work on SoC4 platform.

668856

Offloaded traffic passing through two VDOMs connected with EMAC-VLANs is sometimes dropped.

669645

VXLAN VNI interface cannot be used with a hardware switch.

694202

stpforward does not work with LAG interfaces on a transparent VDOM.

695803

Unable to reorder firewall DoS policy in GUI or CLI.

Upgrade

Bug ID

Description

658664

FortiExtender status becomes discovered after upgrading from 6.0.10 (build 0365).

Workaround: change the admin from discovered to enable after upgrading.

config extender-controller extender
    edit <id>
        set admin enable
    next
end

User & Device

Bug ID

Description

595583

Device identification via LLDP on an aggregate interface does not work.

750551

DST_Root_CA_X3 certificate is expired.

Workaround: see the Fortinet PSIRT blog, https://www.fortinet.com/blog/psirt-blogs/fortinet-and-expiring-lets-encrypt-certificates, for more information.

VM

Bug ID

Description

587757

FG-VM image unable to be deployed on AWS with additional HDD (st1) disk type.

596742

Azure SDN connector replicates configuration from primary device to secondary device during configuration restore.

605511

FG-VM-GCP reboots a couple of times due to kernel panic.

608881

IPsec VPN tunnel not staying up after failing over with AWS A-P cross-AZ setup.

640436

FortiGate AWS bootstrapped from configuration does not read SAML settings.

668625

During every FortiGuard UTM update, there is high CPU usage because only one vCPU is available.

685782

HTTPS administrative interface responds over heartbeat port on Azure FortiGate despite allowaccess settings.

Known issues

The following issues have been identified in version 6.2.7. To inquire about a particular bug or report a bug, please contact Customer Service & Support.

DNS Filter

Bug ID

Description

582374

License shows expiry date of 0000-00-00.

Explicit Proxy

Bug ID

Description

540091

Cannot access explicit FTP proxy via VIP.

Firewall

Bug ID

Description

654356

In NGFW policy mode, sessions are not re-validated when security policies are changed.

Workaround: clear the session after policy change.

675353

Security policy (NGFW mode) flow-based UTM logs are still generated when policy traffic log is disabled.

FortiView

Bug ID

Description

628225

Compromised Hosts dashboard cannot show data if FortiAnalyzer is configured using the FQDN address in the log setting. FortiAnalyzer configured with an IP address does not have this issue.

635309

When FortiAnalyzer logging is configured using an FQDN domain, the GUI displays a 500 error message on the FortiView Compromised Hosts page.

673225

FortiView Top Traffic Shaping widget does not show data for outbound traffic if the source interface's role is WAN. Data is displayed if the source interface's role is LAN, DMZ, or undefined.

GUI

Bug ID

Description

354464

Antivirus archive logging enabled from the CLI will be disabled by editing the antivirus profile in the GUI, even if no changes are made.

514632

Inconsistent reference count when using ports in HA session-sync-dev.

529094

When creating an antispam block/allowlist entry, Mark as Reject should be grayed out.

541042

Log viewer forwarded traffic does not support multiple filters for one field.

584915

OK button missing from many pages when viewed in Chrome on an Android device.

584939

VPN event logs are incorrectly filtered when there are two Action filters and one of them contains "-".

602102

Warning message is not displayed when a user configures an interface with a static IP address that is already in use.

602397

Managed FortiSwitch and FortiSwitch Ports pages are slow to load when there are many managed FortiSwitches. This performance issue needs a fix on both FortiOS and FortiSwitch. A fix was provided in FortiOS 7.0.1 GA and FortiSwitch 7.0.1 GA.

621254

When creating or editing an IPv4 policy or address group, firewall address searching does not work if there is an empty wildcard address due to a configuration error.

662640

Some GUI pages (dashboard, topology, policy list, interface list) are slow to load on low-end platforms when there are many concurrent HTTPSD requests.

664007

GUI incorrectly displays the warning, Botnet package update unavailable, AntiVirus subscription not found., when the antivirus entitlement is expiring within 30 days. The actual botnet package update still works within the active entitlement duration.

667863

GUI does not display FortiSwitch ports when multiple FortiLink interfaces are configured. FortiOS 6.4.0 and later supports multiple FortiLink configurations via the GUI.

672599

After performing a search on firewall Addresses, the matched count over total count displayed for each address type shows an incorrect total count number. The search functionality still works correctly.

682440

On Firewall Policy list, the tooltip for IP Pool incorrectly shows Port Block Allocation as being exhausted if there are expiring PBAs available to be reallocated.

688994

The Edit Web Filter Profile page incorrectly shows that a URL filter is configured (even though it is not) if the URL filter entry has the same name as the web filter profile in the CLI.

689605

On some browser versions, the GUI displays a blank dialog when creating custom application or IPS signatures. Affected browsers: Firefox 85.0, Microsoft Edge 88.0, and Chrome 88.0.

691277

When logs are retrieved from FortiAnalyzer, the GUI displays the same traffic logs for primary and secondary HA devices.

695163

When there are a lot of historical logs from FortiAnalyzer, the FortiGate GUI Forward Traffic log page can take time to load if there is no specific filter for the time range.

Workaround: provide a specific time range filter, or use the FortiAnalyzer GUI to view the logs.

HA

Bug ID

Description

652507

Sessions with syn_ses flags are not synced after reboot.

678309

Cluster is out of sync because of config vpn certificate ca after upgrade.

703047

hbdev goes up and down quickly, then the cluster keeps changing rapidly. hasync objects might access invalid cluster information that causes it to crash.

Intrusion Prevention

Bug ID

Description

565747

IPS engine 5.00027 has signal 11 crash.

590087

When IPS pcap is enabled, traffic is intermittently disrupted after disk I/O reaches IOPS limit.

657541

On FG-80D, the IPS engine daemon count drops to 0 when the CPU number is 4.

689590

IP quarantine is not working on FG-80D.

IPsec VPN

Bug ID

Description

655895

Unable to route traffic to a spoke VPN site from the hub FortiGate when the dialup IPsec VPN interface is dual stacked (IPv4/IPv6).

687749

iked HA sync crashed on secondary with authenticated user group in firewall policy. Affected models: all except NP7 platforms (FG-180xF, FG-260xF, FG-420xF, FG-440xF).

Log & Report

Bug ID

Description

606533

User observes FGT internal error while trying to log in or activate FortiGate Cloud from the web UI.

677540

First TCP connection to syslog server is not stable.

Proxy

Bug ID

Description

675525

No WAD sessions displayed when running diagnose wad filter.

680651

Memory leak when retrieving the thumbnailPhoto information from the LDAP server.

REST API

Bug ID

Description

584631 REST API administrator with token unable to configure HA setting (via login session works).

Routing

Bug ID

Description

537354

BFD/BGP dropping when outbandwidth is set on interface.

687034

bgpd memory leak if running BGP on 6.2.7 and 6.4.4.

Workaround: enable SD-WAN to avoid BGP memory leaking.

In 6.4:

config system sdwan
    set status enable
end

In 6.2:

config system virtual-wan-link
    set status enable
end

Security Fabric

Bug ID

Description

614691

Slow GUI performance in large Fabric topology with over 50 downstream devices.

649556

FortiNAC requests to FortiGate can timeout on low-end models when there are many concurrent requests.

SSL VPN

Bug ID

Description

505986 On IE 11, SSL VPN web portal displays blank page title {{::data.portal.heading}} after authentication.

610995

SSL VPN web mode gets error when accessing internal website at https://st***.st***.ca/.

Switch Controller

Bug ID

Description

588584

GUI should add support to allow using switch VLAN interface under a tenant VDOM on a managed switch VDOM.

605864

If the firewall is downgraded from 6.2.3 to 6.2.2, the FortiLink interface looses its CAPWAP setting.

System

Bug ID

Description

464340

EHP drops for units with no NP service module.

578031

FortiManager Cloud cannot be removed once the FortiGate has trouble on contract.

595244

There is duplicate information when checking interface references in global.

600032

SNMP does not provide routing table for non-management VDOM.

607565

Interface emac-vlan feature does not work on SoC4 platform.

668856

Offloaded traffic passing through two VDOMs connected with EMAC-VLANs is sometimes dropped.

669645

VXLAN VNI interface cannot be used with a hardware switch.

694202

stpforward does not work with LAG interfaces on a transparent VDOM.

695803

Unable to reorder firewall DoS policy in GUI or CLI.

Upgrade

Bug ID

Description

658664

FortiExtender status becomes discovered after upgrading from 6.0.10 (build 0365).

Workaround: change the admin from discovered to enable after upgrading.

config extender-controller extender
    edit <id>
        set admin enable
    next
end

User & Device

Bug ID

Description

595583

Device identification via LLDP on an aggregate interface does not work.

750551

DST_Root_CA_X3 certificate is expired.

Workaround: see the Fortinet PSIRT blog, https://www.fortinet.com/blog/psirt-blogs/fortinet-and-expiring-lets-encrypt-certificates, for more information.

VM

Bug ID

Description

587757

FG-VM image unable to be deployed on AWS with additional HDD (st1) disk type.

596742

Azure SDN connector replicates configuration from primary device to secondary device during configuration restore.

605511

FG-VM-GCP reboots a couple of times due to kernel panic.

608881

IPsec VPN tunnel not staying up after failing over with AWS A-P cross-AZ setup.

640436

FortiGate AWS bootstrapped from configuration does not read SAML settings.

668625

During every FortiGuard UTM update, there is high CPU usage because only one vCPU is available.

685782

HTTPS administrative interface responds over heartbeat port on Azure FortiGate despite allowaccess settings.