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Registering the FortiGate-VM

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Registering the FortiGate-VM

Registering the FortiGate-VM with Customer Service & Support allows you to obtain the FortiGate-VM license file.

To register the FortiGate-VM license:
  1. Log in to the Customer Service & Support site using a support account, or select Sign Up to create an account.
  2. Select Asset, then select Register/Activate.
  3. In the Registration page, enter the registration code that you received via email, and select Register to access the registration form.
  4. Complete and submit the registration form.
  5. In the registration acknowledgment page, click the License File Download link.
  6. Save the license file (.lic) to your local computer.
  7. After registering a license, Fortinet servers may take up to 30 minutes to fully recognize the new license. When you upload the license (.lic) file to activate the FortiGate-VM, if you get an error that the license is invalid, wait 30 minutes, then try again.

Registering the FortiManager-VM requires a similar process to the FortiGate-VM. See Registering your FortiManager VM.

Registering the FortiGate-VM

Registering the FortiGate-VM with Customer Service & Support allows you to obtain the FortiGate-VM license file.

To register the FortiGate-VM license:
  1. Log in to the Customer Service & Support site using a support account, or select Sign Up to create an account.
  2. Select Asset, then select Register/Activate.
  3. In the Registration page, enter the registration code that you received via email, and select Register to access the registration form.
  4. Complete and submit the registration form.
  5. In the registration acknowledgment page, click the License File Download link.
  6. Save the license file (.lic) to your local computer.
  7. After registering a license, Fortinet servers may take up to 30 minutes to fully recognize the new license. When you upload the license (.lic) file to activate the FortiGate-VM, if you get an error that the license is invalid, wait 30 minutes, then try again.

Registering the FortiManager-VM requires a similar process to the FortiGate-VM. See Registering your FortiManager VM.