Resolved issues
The following issues have been fixed in version 24.1. For inquiries about a particular bug, contact Customer Service & Support.
API
|
Bug ID |
Description |
|---|---|
| 996690 | Partial admin user can edit/run/add/delete script from other subaccount using API. |
Audit log
|
Bug ID |
Description |
|---|---|
| 926286 | Audit log is missing records on firmware upgrade. |
| 991195 | Audit log must distinguish Identity & Access Management (IAM), identity provider (IdP), and legacy users. |
Backup
|
Bug ID |
Description |
|---|---|
| 952373 | Setting automatic backup setting with no subscription displays incorrectly. |
| 979925 | RMA/Undeployed devices can perform management backup write actions. |
| 991526 | FortiGate Cloud does not disable auto backup setting when device is moved to new subaccount. |
Config
|
Bug ID |
Description |
|---|---|
| 961887 | Intrusion prevention security profile signature details are blank. |
| 974372 | FortiGate Cloud cannot initialize configuration. |
| 989539 | When IAM management no access user views analysis, monitor page displays failed in communication. |
Config portal
|
Bug ID |
Description |
|---|---|
| 971530 | Config portal error pages do not include FortiCare top header information (Services, Support, and user dropdown). |
| 987169 | Regular user role should change to read-only. |
| 999077 | Config portal cannot load device for subaccount user. |
| 1003087 | Firmware upgrade task does not check image readiness on FortiGuard. |
| 1006235 | Subaccount user permission error shows on asset page. |
Config tunnel
|
Bug ID |
Description |
|---|---|
| 997373 | FortiGate is unable to establish tunnel connection after transferring to another account on the same manager server. |
FortiCare
|
Bug ID |
Description |
|---|---|
| 992644 | IAM/IdP user dropdown should match FortiCare's. |
FortiGate Cloud Logview
|
Bug ID |
Description |
|---|---|
| 973113 | Always hit the cache when user sets filter like time>=2023/11/14 xx:xx:xx. |
FortiGate FortiView
|
Bug ID |
Description |
|---|---|
| 853715 | FortiGate FortiView Sources: weird reversed IPv6 entries are listed for FortiGate Cloud source. |
| 952982 | Log Viewer: filter by Device does not work for FortiGate Cloud location. |
| 977401 | FortiGate >FortiView VPN sorting does not work - Cloud. |
| 991935 | FortiGate FortiView search phrases: no entries are listed for Cloud data source. |
| 997940 | Cannot get FortiGate > FortiView result due to not handling request with csf. |
FortiView
|
Bug ID |
Description |
|---|---|
| 965807 | FortiView > Website > Hostname filter has issue. |
| 970855 | FortiView >Traffic Analysis multiple apprisk conditions lead to empty result. |
IAM
|
Bug ID |
Description |
|---|---|
| 960984 | Page that displays when user has no FortiGate Cloud permissions does not include service and user dropdown lists. |
Inventory
|
Bug ID |
Description |
|---|---|
| 973703 | FCP login causes device to be undeployed and deleted when log server is down. |
| 1007706 | Partial administrator importing bulk key causes deployed devices under other subaccounts to move to their subaccount. |
| 1007291 | Partial administrator cannot add FortiGate to its subaccount by importing bulk key. |
| 1006208 | User can reimport device deployed to FortiGate Cloud using bulk key. |
| 1006782 | FortiCare Inventory device fails to autojoin. |
Legacy portal
|
Bug ID |
Description |
|---|---|
| 1006226 | Canceling firmware upgrade task from group management does not work in legacy portal. |
LoginMgr
|
Bug ID |
Description |
|---|---|
| 971463 | Japan config portal error page returns user to global loginmgr. |
| 979714 | Japan LoginMgr server error message needs fix. |
| 993132 | Search Account by SN on account selection page does not work properly. |
Logview
|
Bug ID |
Description |
|---|---|
| 980908 | Logview cannot get legacy log files after logserver migration. |
Management
|
Bug ID |
Description |
|---|---|
| 1006357 | Script is not available in Device view sub-acount-all. |
| 1005752 | No alert displays for conflicting script tasks. |
| 1003502 | Upgrade firmware page slide out is empty after clicking schedule. |
MSP
|
Bug ID |
Description |
|---|---|
| 995900 | Partial administrator is can delete report config for other subaccount beyond their scope by calling API. |
| 999747 | Subaccount display on the top bar does not work. |
| 1001358 | Subaccount administrator can edit other subaccount report config files. |
Multitenancy
|
Bug ID |
Description |
|---|---|
| 982213 | Admin user does not have permission to add multitenancy license. |
| 977544 | New added script for other subaccount appears under current subaccount. |
| 965786 | Device list export file improperly displays long subaccount name. |
Portal
|
Bug ID |
Description |
|---|---|
| 983127 | Sandbox dashboard does not handle case that device does not have firmware and firmware version values. |
Premium portal
|
Bug ID |
Description |
|---|---|
| 947030 | You can expand pie chart dashboard widgets. |
| 948427 | The portal displays a blank screen while waiting for server responses during app initialization. |
| 957091 | Some SD-WAN widgets do not select device with SD-WAN enabled by default. |
| 969329 | Seeing the FortiGate source of the file in the Sandbox Scan results table is difficult. |
| 969796 | FortiGate Cloud arranges widgets in incorrect order. |
| 972534 | Sandbox scan results do not automatically refresh to show the latest content after uploading files. |
| 973556 | Asset map does not show updated hostname after changes. |
| 974561 | Prompt in the Reports utilization widget uses title case. |
| 974993 | Global search component has translation issue. |
| 975425 | Log details slide uses title case, which is incorrect. |
| 977413 | Header Organization Unit Node selector entries sometimes exceed the menu length. |
| 977437 | Issue causes log viewer loading to time out. |
| 977584 | Sandbox upload sample gives incorrect notifications when selected file is cleared. |
| 978333 | OU tree selector and Asset list table have alignment issue. |
| 979285 | Unnecessary data load is triggered when performing a search in scheduled reports table. |
| 979348 | SD-WAN Underlay Monitor only shows members relevant to SLAs which have logging enabled. |
| 979829 | Widgets use the term Unknown inappropriately. |
| 980235 | The classification criteria for the CPU and Memory usage widgets in the Organization Unit dashboard are not explained. |
| 980536 | Fortinet Marketplace button appears twice in the Admin dropdown list. |
| 980656 | Help dropdown and notification dropdown items have incorrect spacing. |
| 982711 | Command palette uses title case, which is incorrect. |
| 982813 | The dashboard title SD-WAN Underlay uses title case. |
| 983099 | FortiView widgets do not always display the chart view even when the chart mode setting is selected. |
| 984267 | Deleting report email groups with special characters causes an error. |
| 984646 | Unavailable output format displays in the Email group slide. |
| 986524 | Notification blocks subscription details tooltip when shown in the read-only remote access notification. |
| 987590 | Disabled entries in the device selector on the revisions page are incorrectly selectable. |
| 987811 | Expanding and collapsing SD-WAN Interfaces widget causes Y-axis labels to flow into chart. |
| 988152 | Unnecessary format selection dropdown menu shows during report generation download. |
| 988326 | User can configure report email group sender address. |
| 996974 | Organizational Units selector cuts off names and descriptions. |
| 997076 | Organizational Units tree selector does not show vertical scrollbar even if list is long enough. |
| 997891 | When scheduling firmware upgrades, if there are no upgrades available for the selected devices, the target version selector shows as empty. |
| 1001426 | All dashboards display FortiGate Cloud subscription required when there are no widgets that require a subscription. |
| 1007343 | Inappropriate Organizational Unit View Dashboard title wrongly implies exclusivity to FortiGate Cloud Premium. |
Region API server
|
Bug ID |
Description |
|---|---|
| 978015 | Firmware upgrade API returns wrong URL for devices in premium account under 7.0.2. |
Report
|
Bug ID |
Description |
|---|---|
| 968470 | Report config file page does not reload when changing subaccounts. |
| 971758 | Running monthly report generate slow query and causes logserver to be down. |
| 976915 | Server failed to provide the requested service error occurs when importing report config file. |
| 977538 | Analytics report list content does not refresh when switching subaccounts. |
| 977574 | FortiGate Cloud does not allow partial admin to create report config. |
| 986960 | Server failed to provide the requested service. error occurs when generating report for FortiAnalyzer cloud logging device. |
| 989652 | Error occurs when generating the 360 Degree Activity Report with period of last 24 hours. |
| 996784 | FortiGate Cloud cannot generate some charts in PDF and EML reports. |
| 997121 | Some charts in the High Bandwidth Application Usage Report have errors. |
| 997989 | User has no permission to access the requested resource. displays in report config page. |
Resolved CSS tickets
|
Bug ID |
Description |
|---|---|
| 953079 | Explicit proxy HTTPS port does not show up on GUI after merge. |
| 958146 | User cannot use the same login ID as an IAM, IdP, or legacy user. |
| 965748 | FortiGate Cloud does not support Japanese for event log processing. |
| 966593 | Server has errors when user clicks FSBP Dashboard. |
| 967924 | User cannot apply filters in traffic logs under certain conditions. |
| 970851 | Drilldown to logs of login interface results in an error. |
| 974730 | FortiGate Cloud does not support message field text filter. |
| 976273 | FortiGate Cloud generates charts incorrectly when the report language is set to Japanese. |
| 977092 | Enhanced support for Japanese language. |
| 979314 | Traffic Trend chart from summary template displays Time Period column incorrectly. |
| 979386 | Support log file download for files with special characters. |
| 980913 | FortiGate Cloud cannot disable central SNAT due to virtual IP address overlap. |
| 980950 | Editing FortiAP profile results in blank page if account language is set to Japanese. |
| 980965 | FortiAP WIFI clients response is missing IP/MAC/Warning device name information. |
| 983138 | FortiView Top threats widget cannot display correct Unscanned or uncertain thread on Top 10 selection. |
| 983391 | Enable MSP account to enforce multifactor authentication policy. |
| 983514 | FortiView > Traffic Analysis > User shows empty result when drilling down. |
| 983925 | In FortiView > Threats, when user changes View Point, FortiGate Cloud does not accordingly change exported file name. |
| 984956 | In Analytics > Monitor > Device > FortiAP Clients, Technoloy should be corrected as Technology. |
| 985107 | Deployment fails after adding new managed FortiSwitch |
| 985200 | Widget Bandwidth and traffic history display with negative values. |
| 985421 | Antivirus logs do not appear correctly under certain conditions. |
| 985692 | Sync Device Status feature to update device VDOM. |
| 985876 | Deployment fails after changing timezone setting for FortiGate with 7.4.2 firmware. |
| 988758 | Device login fails. |
Sandbox
|
Bug ID |
Description |
|---|---|
| 1000015 | Sandbox results page cannot load scan results. |
Script
|
Bug ID |
Description |
|---|---|
| 997603 | Prerun script cancel script during process does not work as expected. |
| 1000981 | Subaccount user has no permission to list script when subaccount dropdown option is All. |
Standard portal
|
Bug ID |
Description |
|---|---|
| 887622 | OU dropdown list has search issue. |
| 918063 | When drilling down to related logs, time filter refers to current browser time. |
| 964310 | FortiGate Cloud displays all FSBP result whose results include hidden:true. |
| 973133 | OU Management button has no click event |
| 973177 | Migrate Existing Data, Options, and Run Script are visible for FortiManager deployed device. |
| 975129 | Import bulk key list is missing demo device column. |
| 979658 | Device survey does not work. |
| 981582 | Upgrade to FortiGate Cloud Premium slide has typo and needs wording changes. |
| 986580 | Account settings page has invisible Delete buttons. |
| 988652 | Subaccount name is case-sensitive. |
| 989602 | Logview summary page drill down does not apply VDOM setting. |
| 989624 | IAM user fails to retrieve map view. |
| 991058 | User cannot register FortiCloud account due to invalid phone number error. |
| 991353 | Group schedule report should only list devices that belong to the same subaccount. |
| 997130 | When using multiple IP address conditions, IP address filters in both FortiView and Logview. |
| 1002919 | Logview cannot view some log types and cannot view log file. |