User management
The primary user can add users to the account using the following methods:
|
User type |
Method |
|---|---|
|
Identity and Access Management (IAM) user |
Add users to the FortiCloud account with role-based access control in FortiGate Cloud using the FortiCloud IAM service. See IAM users. |
|
FortiGate Cloud user |
Add FortiGate Cloud-only users. This is only supported when using multitenancy with subaccounts. See FortiGate Cloud users. |
FortiGate Cloud does not support subusers added via the FortiCare legacy user management system. IAM users are the recommended approach.
IAM users
FortiCloud IAM supports creating IAM users and allowing access to FortiGate Cloud using resource-based access control using FortiCloud permission profiles. When creating a permission profile in the IAM portal, you must add the FortiGate Cloud portal to the profile and configure the desired permissions.
For details on creating a permission profile in the IAM portal, see Creating a permission profile.
See Adding IAM users for details on configuring IAM users.
FortiCloud organizations
FortiGate Cloud supports organizational unit (OU) account selection and switching. See Organization Portal for details on creating an OU.
Creating an IAM user with OU scope
See User permissions.
Logging in to FortiGate Cloud and accessing OU accounts
To log in to FortiGate Cloud and access OU accounts:
- In the FortiGate Cloud landing page, click Login.
- Select IAM Login.
- Enter your account ID or alias, username, and password, then click Log In.
- Select the desired account or OU.

Returning to the OU tree
To return to the OU tree, select your username in the upper right corner of the GUI, then select Switch Accounts.
Switching OUs or accounts
To switch the OU or account that you are using to access FortiGate Cloud, select your account in the upper right corner of the GUI, then select the desired OU or account from the dropdown list.