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Resolved issues

23.4.0
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Resolved issues

The following issues have been fixed in version 23.4. For inquiries about a particular bug, contact Customer Service & Support.

Backup

Bug ID

Description

952373 Setting automatic backup setting with no subscription displays incorrectly.

Config

Bug ID

Description

945654 Deployment fails after disabling virtual domains.
963092 You cannot import Application Control profile categories "Allow" to FortiGate Cloud.

Config portal

Bug ID

Description

887463 Local identity provider username displays as NULL.
910029 Add no permission page for cfgportal.
929329 Asset list > Management Connectivity column content disappears after horizontal scroll.
942340 FortiGate Cloud functions improperly if FortiCare returns null.
944535 Device subscription icons and tooltips are inconsistent with Premium portal.
944626 Identity & Access Management/API users display in Account Setting.
946924 Regular account does not allow user to change account language.
949814 FortiGate Cloud displays contract information for FortiMail device.
954300 Japanese translation needs update, and FortiGate Cloud does not fall back to English version if Japanese language file is not ready.
956519 Admin user can delete itself.

Customer feedback

Bug ID

Description

894042 FortiView Countries/Regions widget has display issue.
952347 FortiSwitch profile page has search issue.
953288 Sandbox GUI in URL package version display error.
954130 Device has connectivity status accuracy issue due to device power on/off.
954484 Device disk usage accuracy issue.
954810 Web Filter option configuration has GUI issue.
955401 Log View keyword filter GUI issue.
958571 Last backup time in the original layout to use browser time.
961624 Admin Session Chart count has accuracy issue.
963092 Application Control profile import has issue with allowed category.

Dispatcher admin

Bug ID

Description

954678 Error occurs on device key page.

FortiView

Bug ID

Description

944701 FSBP Dashboard - Overall Score Last Ran does not show newest time.
953797 FortiGate Cloud does not show default widgets when adding new devices.
956676 Top Threats widget in FortiView Summary displays output result as No Data for host and unscanned or uncertainty.

Inventory

Bug ID

Description

956105 Undeploy button displays on FortiManager Cloud Deployed page.

Logview

Bug ID

Description

923502 FortiGate log view is not optimized.

953725

FortiGate Cloud does not consider log retention days to determine how many logs a R00 or U00 device can see in portal.

955401 Entering keywords for filtering in log view causes an error to display.
957707 Logview > VoIP logs shows some columns as N/A.

Multitenancy

Bug ID

Description

937331

A long subaccount name covers the top bar on the right, making it inoperable.

947198 Moving a subaccount takes more than two minutes.

963162

FortiGate Cloud displays duplicated subaccount.

Premium portal

Bug ID

Description

930982 Some instances where title case is used are inappropriate, making it difficult to read.
933869 When opted out of functional cookies, there are still some non-essential uses of localStorage.
936121 Use of inappropriate term "Tunnel".
939260 All help documents use the same generic icons, making it difficult to distinguish between them.
947923 Translations are missing for Manage Subscriptions, Subscriptions, and Minimize.
948447 Log files migrated from standard portal now have correct log file types in Raw log files component.
950245 Timezone difference between the browser and FortiGates is correctly handled when fetching log or SD-WAN data.
950611 Invalid routes in the prompts, remote access, and revisions sections do not go to an error page.
952349 The generated reports table does not display some completed reports.
952781 When running a report, double-clicking the Select FortiGate button can open multiple slides.
956286 Sandbox cloud status loads infinitely when network request fails.
957532 You can name custom dashboard the same as other navigation menu entries.
959283 Remove redundant requests for FortiSandbox Cloud status and Top FortiSandbox files widgets.
960730 Time-range selectors in dashboard widgets are different than the selectors in other parts of the app.
963731 Privacy Preferences Center popup does not close after clicking Accept all or Reject all on the cookie preferences banner.
936197 FortiGate Cloud does not disable some asset-related GUI actions, such as changing the hostname, when user has read-only permission.
952494 Page displays blank screen for extended period during initial setup wizard loading.
956181 Inappropriate error message displays when entering hostname that exceeds the length limit.
963359 Data is inconsistent between chart legend and center number in organizational unit dashboard device widget.
963873 When undeploying a device, an unsupported Keep data option displays.
971430 Report utilization widget does not have a click pattern.
972738 FortiGate tooltip displays incorrect content.
978819 Last log upload times slide title is inappropriate.
970356 FortiGuard security alert widget has loading issue when there is no FortiGate in the account.
970358 Log viewer cannot load when there is no FortiGate in the account.
973917 Changing the asset list grouping causes the table to load twice.
975421 The Date/Time column in the log viewer does not allow filtering.
975841 Log viewer is missing translations and default column values.

Remote Access

Bug ID

Description

954036 User can click Remote Access when window is minimized for a device where the tunnel is down.

Template

Bug ID

Description

945611 FortiGate Cloud fails to upgrade template version.

Report

Bug ID

Description

944258 Download report in the right-click menu on mouse does not work.
944742 FortiGate Cloud cannot display generated report when loading the 360 report page.
945235 FortiGate Cloud cannot save filters in reports.
946153 The report config files page in subaccount is empty under View only and Editable.
949245 Report page does not only show reports for the selected subaccount.
961624 Chart admin session shows wrong count of config changes.

Sandbox

Bug ID

Description

942436 Sandbox API loading time needs improvement.
949873 Device-level Sandbox - FortiMail must skip calling API service if the device has never been registered in APT end.

Resolved issues

The following issues have been fixed in version 23.4. For inquiries about a particular bug, contact Customer Service & Support.

Backup

Bug ID

Description

952373 Setting automatic backup setting with no subscription displays incorrectly.

Config

Bug ID

Description

945654 Deployment fails after disabling virtual domains.
963092 You cannot import Application Control profile categories "Allow" to FortiGate Cloud.

Config portal

Bug ID

Description

887463 Local identity provider username displays as NULL.
910029 Add no permission page for cfgportal.
929329 Asset list > Management Connectivity column content disappears after horizontal scroll.
942340 FortiGate Cloud functions improperly if FortiCare returns null.
944535 Device subscription icons and tooltips are inconsistent with Premium portal.
944626 Identity & Access Management/API users display in Account Setting.
946924 Regular account does not allow user to change account language.
949814 FortiGate Cloud displays contract information for FortiMail device.
954300 Japanese translation needs update, and FortiGate Cloud does not fall back to English version if Japanese language file is not ready.
956519 Admin user can delete itself.

Customer feedback

Bug ID

Description

894042 FortiView Countries/Regions widget has display issue.
952347 FortiSwitch profile page has search issue.
953288 Sandbox GUI in URL package version display error.
954130 Device has connectivity status accuracy issue due to device power on/off.
954484 Device disk usage accuracy issue.
954810 Web Filter option configuration has GUI issue.
955401 Log View keyword filter GUI issue.
958571 Last backup time in the original layout to use browser time.
961624 Admin Session Chart count has accuracy issue.
963092 Application Control profile import has issue with allowed category.

Dispatcher admin

Bug ID

Description

954678 Error occurs on device key page.

FortiView

Bug ID

Description

944701 FSBP Dashboard - Overall Score Last Ran does not show newest time.
953797 FortiGate Cloud does not show default widgets when adding new devices.
956676 Top Threats widget in FortiView Summary displays output result as No Data for host and unscanned or uncertainty.

Inventory

Bug ID

Description

956105 Undeploy button displays on FortiManager Cloud Deployed page.

Logview

Bug ID

Description

923502 FortiGate log view is not optimized.

953725

FortiGate Cloud does not consider log retention days to determine how many logs a R00 or U00 device can see in portal.

955401 Entering keywords for filtering in log view causes an error to display.
957707 Logview > VoIP logs shows some columns as N/A.

Multitenancy

Bug ID

Description

937331

A long subaccount name covers the top bar on the right, making it inoperable.

947198 Moving a subaccount takes more than two minutes.

963162

FortiGate Cloud displays duplicated subaccount.

Premium portal

Bug ID

Description

930982 Some instances where title case is used are inappropriate, making it difficult to read.
933869 When opted out of functional cookies, there are still some non-essential uses of localStorage.
936121 Use of inappropriate term "Tunnel".
939260 All help documents use the same generic icons, making it difficult to distinguish between them.
947923 Translations are missing for Manage Subscriptions, Subscriptions, and Minimize.
948447 Log files migrated from standard portal now have correct log file types in Raw log files component.
950245 Timezone difference between the browser and FortiGates is correctly handled when fetching log or SD-WAN data.
950611 Invalid routes in the prompts, remote access, and revisions sections do not go to an error page.
952349 The generated reports table does not display some completed reports.
952781 When running a report, double-clicking the Select FortiGate button can open multiple slides.
956286 Sandbox cloud status loads infinitely when network request fails.
957532 You can name custom dashboard the same as other navigation menu entries.
959283 Remove redundant requests for FortiSandbox Cloud status and Top FortiSandbox files widgets.
960730 Time-range selectors in dashboard widgets are different than the selectors in other parts of the app.
963731 Privacy Preferences Center popup does not close after clicking Accept all or Reject all on the cookie preferences banner.
936197 FortiGate Cloud does not disable some asset-related GUI actions, such as changing the hostname, when user has read-only permission.
952494 Page displays blank screen for extended period during initial setup wizard loading.
956181 Inappropriate error message displays when entering hostname that exceeds the length limit.
963359 Data is inconsistent between chart legend and center number in organizational unit dashboard device widget.
963873 When undeploying a device, an unsupported Keep data option displays.
971430 Report utilization widget does not have a click pattern.
972738 FortiGate tooltip displays incorrect content.
978819 Last log upload times slide title is inappropriate.
970356 FortiGuard security alert widget has loading issue when there is no FortiGate in the account.
970358 Log viewer cannot load when there is no FortiGate in the account.
973917 Changing the asset list grouping causes the table to load twice.
975421 The Date/Time column in the log viewer does not allow filtering.
975841 Log viewer is missing translations and default column values.

Remote Access

Bug ID

Description

954036 User can click Remote Access when window is minimized for a device where the tunnel is down.

Template

Bug ID

Description

945611 FortiGate Cloud fails to upgrade template version.

Report

Bug ID

Description

944258 Download report in the right-click menu on mouse does not work.
944742 FortiGate Cloud cannot display generated report when loading the 360 report page.
945235 FortiGate Cloud cannot save filters in reports.
946153 The report config files page in subaccount is empty under View only and Editable.
949245 Report page does not only show reports for the selected subaccount.
961624 Chart admin session shows wrong count of config changes.

Sandbox

Bug ID

Description

942436 Sandbox API loading time needs improvement.
949873 Device-level Sandbox - FortiMail must skip calling API service if the device has never been registered in APT end.