Terminating a device

You can terminate a device from the Devices page. Once you terminate a device, you are canceling the order. The terminated device and all service entitlements, including the services IP addresses, and bandwidth, will be removed permanently from your account.

For HA-type FortiGates, you can only terminate the primary list. You cannot terminate a sub-FortiGate within the list.

Devices added through registered contracts cannot be terminated. See Contracts.

To terminate a device:

1. Go to Devices and select the device you want to cancel.

   

2. Click Terminate.

   The Terminate Device pane will display.

   

3. Enter the provided phrase in the Security Check field.

4. Click OK.

   The termination will be scheduled for the next billing date. It is not effective immediately.

Canceling a scheduled device termination

If you no longer wish to terminate a device and the next billing date has not yet occurred, you can cancel the termination.

To cancel a scheduled termination:

1. Go to Devices.

2. Select the device that has been scheduled for termination.

3. Click Cancel Termination. A confirmation dialog is displayed.

4. Click OK.