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Hardware installation

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Hardware installation

This chapter describes installing a FIM-7901E interface module into a FortiGate-7000 chassis.

Installing SFP+ and SFP transceivers

You must install SPF+ transceivers into the FIM-7901E front panel A1 to A32 interfaces before connecting them to 10Gbps networks. The FIM-7901E ships with two 10GBASE-SR SFP+ transceivers. You can also configure the A1 to A32 interfaces to operate at 1Gbps and install SFP transceivers. You can install the transceivers before or after inserting the FIM-7901E module into a chassis.

You must install SFP+ transceivers into the FIM-7901E M1 and M2 interfaces before connecting them to 10Gbps networks. You can also configure the M1 and M2 interfaces to operate at 1Gbps and install SFP transceivers. You can install these transceivers before or after inserting the FIM-7901E board into a chassis.

You can install the following types of transceivers for connectors M1 and M2:

  • 10GBASE-SR SFP+ (10Gbps)
  • 10GBASE-LR SFP+ (10Gbps)
  • 1000BASE SFP (1Gbps)
Note The M1 and M2 interfaces are used for heartbeat, session sync, and management communication between FIM-7901Es in different chassis. This communication requires 10 Gbps connections so, even though it supported, the M1 and M2 interfaces should not changed to 1000Base SFP 1Gbps interfaces.

To install transceivers

To complete this procedure, you need:

  • A FIM-7901E
  • Transceivers to install
  • An electrostatic discharge (ESD) preventive wrist strap with connection cord
Caution

FIM-7901Es must be protected from static discharge and physical shock. Only handle or work with FIM-7901Es at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FIM-7901Es.

Handling the transceivers by holding the release latch can damage the connector. Do not force transceivers into their cage slots. If the transceiver does not easily slide in and click into place, it may not be aligned correctly. If this happens, remove the transceiver, realign it and slide it in again.

  1. Attach the ESD wrist strap to your wrist and to an available ESD socket or wrist strap terminal.
  2. Remove the caps from the cage sockets on the FIM-7901E front panel.
  3. Hold the sides of the transceiver and slide it into the cage socket until it clicks into place.

FIM-7901E mounting hardware

To install an FIM-7901E you slide the module into a hub/switch slot in the front of an FortiGate-7000 series chassis (either slot 1 or 2) and then use the mounting hardware, described in Mounting hardware, to lock the module into place in the slot. When locked into place and positioned correctly, the module front panel is flush with the chassis front panel and connected to the chassis backplane.

To position the module correctly, you must use the mounting hardware shown below for the right of the FIM-7901E front panel. The mounting hardware on the left of the front panel is the same but reversed. The FIM-7901E mounting hardware aligns the module in the chassis slot and is used to insert and eject the module from the slot.

Caution On some FIM modules there may be very little clearance between the front panel interfaces and the module lever on the right side of the FIM-7901E. In fact, you may have to remove network connectors from some front panel interfaces to open the module lever. In most cases you should remove all network connectors from the front panel before opening the module levers to remove an FIM module from a chassis slot.
FIM-7901E mounting hardware

The FIM-7901E module levers align the module in the chassis slot and insert and eject the module from the slot. The power sliders activate micro switches that turn on or turn off power to the module. When both sliders are raised, the module cannot receive power. When the sliders are fully closed, the module can receive power if it is fully inserted into a chassis slot.

Inserting a FIM-7901E module into a chassis

This procedure describes how to insert a FIM-7901E module into slot 1 or 2 of a FortiGate-7000 chassis. The procedure includes photographs to illustrate the procedure steps. The photos were taken in one of Fortinet's hardware labs using a generic module and FortiGate-7000 chassis.

Note You must carefully slide the module all the way into the chassis slot, close the module levers to seat the module into the slot, and tighten the secure screws to make sure the module is fully engaged with the backplane and secured. You must also make sure that the power sliders are fully closed by gently pushing them down.

Installation Highlights:
1. Module levers must be closed.
2. Secure screws must be tightened.
3. Power sliders must be fully closed for the module to get power and start up.

If the module is not receiving power all LEDs remain off.

FIM-7901E modules are hot swappable. This procedure is the same whether or not the chassis is powered on.

Caution Do not carry the FIM-7901E module by holding the module levers or secure screws. When inserting or removing the FIM-7901E from a chassis slot, handle the module by the front panel. The levers are not designed for carrying the module. If the levers become bent or damaged, the FIM-7901E may not align correctly in the chassis slot.

To complete this procedure, you need the following equipment and tools:

  • a FIM-7901E
  • a FortiGate-7000 chassis with an empty slot
  • an electrostatic discharge (ESD) preventive wrist strap with connection cord
  • a Phillips screwdriver
Caution FIM-7901Es must be protected from static discharge and physical shock. Only handle or work with FIM-7901Es at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FIM-7901Es. Attach the ESD wrist strap to your wrist and to an ESD socket or to a bare metal surface on the chassis or frame. (An ESD wrist strap is not visible in the photographs below because they were taken in an ESD safe lab environment.)

1. Remove the FIM-7901E module from its packaging.

The module levers are closed when you first remove a new module from its packaging.

2. Align the module with the chassis slot, slowly slide the module into the slot, stop at about 1-2 inches from fully inserting it.

3. Unlock the left and right module levers by pushing the power sliders up until the levers pop open.

Before sliding the final portion of the module into the chassis fully open both levers by pushing the power sliders up. Fully open both levers to avoid damaging the lever mechanism. Damaging the levers can prevent the module from connecting to power.

4. Continue pushing the module into the slot until the levers engage with the sides of the chassis slot.

Insert the module by applying moderate force to the front faceplate (not the levers) to slide the module into the slot. The module should glide smoothly. If you encounter any resistance, the module could be aligned incorrectly. Pull the module back out and try inserting it again.

5. Close both levers by pushing them into contact with the module front panel.

Closing the levers draws the module into the chassis slot and connects the module rear connectors to the chassis backplane. The design of the levers leaves gaps to compensate for tolerances. So even when the levers are fully closed, the module may not be fully into position and in contact with the chassis backplane.

6. Tighten both secure screws to close the gap between the module and the chassis.

Begin by engaging the secure screws into the chassis tapped hole by hand and roughly tighten them. Then use a Phillips screwdriver to fully tighten the two secure screws. Do not use a power screwdriver, because the high torque and speed can damage the chassis or screw thread. After tightening both secure screws, the module is fully seated in the chassis slot and the module connectors are fully in contact with the chassis backplane.

7. Push down both power sliders to make sure the module power switch is on.

When the module is fully in position, the power sliders should drop down, lock the levers, and turn module power on. Gently push both power sliders down to their bottom position to make sure they are fully closed.

8. If the chassis is powered on, check the modle LEDs to verify that the module is operating correctly

LED Normal operation state
Status Green
Alarm Off
HA Off
Power Green

Shutting down and removing a FIM-7901E module from a chassis

This procedure describes how to shut down and remove a FIM-7901E module from FortiGate-7000 chassis. The procedure includes photographs to illustrate the procedure steps. The photos were taken in one of Fortinet's hardware labs using a generic module and FortiGate-7000 chassis.

FIM-7901Es are hot swappable. This procedure is the same whether or not the chassis is powered on.

Note Do not carry the FIM-7901E by holding the module levers or secure screws. When inserting or removing the FIM-7901E from a chassis slot, handle the module by the front panel. The levers are not designed for carrying the module. If the levers become bent or damaged, the FIM-7901E may not align correctly in the chassis slot.

To complete this procedure, you need the following equipment and tools:

  • a FortiGate-7000 chassis with a FIM-7901E module installed
  • an electrostatic discharge (ESD) preventive wrist strap with connection cord
  • a Phillips screwdriver
Caution FIM-7901Es must be protected from static discharge and physical shock. Only handle or work with FIM-7901Es at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FIM-7901Es. (An ESD wrist strap is not visible in the photographs below because they were taken in an ESD safe lab environment.)

1. Shut down the module operating system properly.

To avoid potential hardware problems, always shut down the module operating system properly before removing the module from a chassis slot or before powering down the chassis. To shutdown the module, connect to the module GUI and select Shutdown from the administrator menu. Or, from the module CLI, enter the execute shutdown command.

2. Disconnect all cables from the module, including all network cables and USB cables or keys.

3. Use a Phillips screwdriver to loosen both secure screws and then fully loosen them by hand.

Fully loosen the secure screws, otherwise the levers may be damaged when used to eject the module from the chassis slot. Do not use a power screwdriver, because the high torque and speed can damage the chassis or screw thread.

4. Unlock the left and right levers by pushing the power sliders up until the levers pop open.

Push the power sliders up to fully open both levers. If the chassis is powered on, this step turns off the module’s power.

5. Use moderate force to fully open the levers and eject the module from the chassis.

6. Hold the levers to slide the module part way out of the chassis slot. Then grasp the module by the sides and carefully slide it out of the slot.

Troubleshooting

This section describes some common troubleshooting topics:

FIM-7901E does not startup

Positioning of FIM-7901E mounting hardware and a few other causes may prevent a FIM-7901E from starting up correctly.

Power sliders and module levers not fully closed

If the power sliders or module levers are damaged or positioned incorrectly, the FIM-7901E may not start up. Make sure the sliders are fully closed and the levers are correctly aligned, fully inserted, and locked and the secure screws are tightened.

Firmware problem

If the FIM-7901E is receiving power and the sliders are levers are fully closed, and you have restarted the chassis and the FIM-7901E still does not start up, the problem could be with FortiOS. Connect to the FIM-7901E console and try cycling the power to the board. If the BIOS starts up, interrupt the BIOS startup and install a new firmware image. See your FortiGate-7000 chassis system guide for information about accessing and installing firmware on individual modules.

If this does not solve the problem, contact Fortinet Technical Support.

FIM-7901E status LED is flashing during system operation

Normally, the FIM-7901E Status LED is off when the FIM-7901E is operating normally. If this LED starts flashing while the module is operating, a fault condition may exist. At the same time the FIM-7901E may stop processing traffic.

To resolve the problem you can try removing and reinserting the FIM-7901E in the chassis slot. Reloading the firmware may also help.

If this does not solve the problem there may have been a hardware failure or other problem. Contact Fortinet Technical Support for assistance.

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Hardware installation

This chapter describes installing a FIM-7901E interface module into a FortiGate-7000 chassis.

Installing SFP+ and SFP transceivers

You must install SPF+ transceivers into the FIM-7901E front panel A1 to A32 interfaces before connecting them to 10Gbps networks. The FIM-7901E ships with two 10GBASE-SR SFP+ transceivers. You can also configure the A1 to A32 interfaces to operate at 1Gbps and install SFP transceivers. You can install the transceivers before or after inserting the FIM-7901E module into a chassis.

You must install SFP+ transceivers into the FIM-7901E M1 and M2 interfaces before connecting them to 10Gbps networks. You can also configure the M1 and M2 interfaces to operate at 1Gbps and install SFP transceivers. You can install these transceivers before or after inserting the FIM-7901E board into a chassis.

You can install the following types of transceivers for connectors M1 and M2:

  • 10GBASE-SR SFP+ (10Gbps)
  • 10GBASE-LR SFP+ (10Gbps)
  • 1000BASE SFP (1Gbps)
Note The M1 and M2 interfaces are used for heartbeat, session sync, and management communication between FIM-7901Es in different chassis. This communication requires 10 Gbps connections so, even though it supported, the M1 and M2 interfaces should not changed to 1000Base SFP 1Gbps interfaces.

To install transceivers

To complete this procedure, you need:

  • A FIM-7901E
  • Transceivers to install
  • An electrostatic discharge (ESD) preventive wrist strap with connection cord
Caution

FIM-7901Es must be protected from static discharge and physical shock. Only handle or work with FIM-7901Es at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FIM-7901Es.

Handling the transceivers by holding the release latch can damage the connector. Do not force transceivers into their cage slots. If the transceiver does not easily slide in and click into place, it may not be aligned correctly. If this happens, remove the transceiver, realign it and slide it in again.

  1. Attach the ESD wrist strap to your wrist and to an available ESD socket or wrist strap terminal.
  2. Remove the caps from the cage sockets on the FIM-7901E front panel.
  3. Hold the sides of the transceiver and slide it into the cage socket until it clicks into place.

FIM-7901E mounting hardware

To install an FIM-7901E you slide the module into a hub/switch slot in the front of an FortiGate-7000 series chassis (either slot 1 or 2) and then use the mounting hardware, described in Mounting hardware, to lock the module into place in the slot. When locked into place and positioned correctly, the module front panel is flush with the chassis front panel and connected to the chassis backplane.

To position the module correctly, you must use the mounting hardware shown below for the right of the FIM-7901E front panel. The mounting hardware on the left of the front panel is the same but reversed. The FIM-7901E mounting hardware aligns the module in the chassis slot and is used to insert and eject the module from the slot.

Caution On some FIM modules there may be very little clearance between the front panel interfaces and the module lever on the right side of the FIM-7901E. In fact, you may have to remove network connectors from some front panel interfaces to open the module lever. In most cases you should remove all network connectors from the front panel before opening the module levers to remove an FIM module from a chassis slot.
FIM-7901E mounting hardware

The FIM-7901E module levers align the module in the chassis slot and insert and eject the module from the slot. The power sliders activate micro switches that turn on or turn off power to the module. When both sliders are raised, the module cannot receive power. When the sliders are fully closed, the module can receive power if it is fully inserted into a chassis slot.

Inserting a FIM-7901E module into a chassis

This procedure describes how to insert a FIM-7901E module into slot 1 or 2 of a FortiGate-7000 chassis. The procedure includes photographs to illustrate the procedure steps. The photos were taken in one of Fortinet's hardware labs using a generic module and FortiGate-7000 chassis.

Note You must carefully slide the module all the way into the chassis slot, close the module levers to seat the module into the slot, and tighten the secure screws to make sure the module is fully engaged with the backplane and secured. You must also make sure that the power sliders are fully closed by gently pushing them down.

Installation Highlights:
1. Module levers must be closed.
2. Secure screws must be tightened.
3. Power sliders must be fully closed for the module to get power and start up.

If the module is not receiving power all LEDs remain off.

FIM-7901E modules are hot swappable. This procedure is the same whether or not the chassis is powered on.

Caution Do not carry the FIM-7901E module by holding the module levers or secure screws. When inserting or removing the FIM-7901E from a chassis slot, handle the module by the front panel. The levers are not designed for carrying the module. If the levers become bent or damaged, the FIM-7901E may not align correctly in the chassis slot.

To complete this procedure, you need the following equipment and tools:

  • a FIM-7901E
  • a FortiGate-7000 chassis with an empty slot
  • an electrostatic discharge (ESD) preventive wrist strap with connection cord
  • a Phillips screwdriver
Caution FIM-7901Es must be protected from static discharge and physical shock. Only handle or work with FIM-7901Es at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FIM-7901Es. Attach the ESD wrist strap to your wrist and to an ESD socket or to a bare metal surface on the chassis or frame. (An ESD wrist strap is not visible in the photographs below because they were taken in an ESD safe lab environment.)

1. Remove the FIM-7901E module from its packaging.

The module levers are closed when you first remove a new module from its packaging.

2. Align the module with the chassis slot, slowly slide the module into the slot, stop at about 1-2 inches from fully inserting it.

3. Unlock the left and right module levers by pushing the power sliders up until the levers pop open.

Before sliding the final portion of the module into the chassis fully open both levers by pushing the power sliders up. Fully open both levers to avoid damaging the lever mechanism. Damaging the levers can prevent the module from connecting to power.

4. Continue pushing the module into the slot until the levers engage with the sides of the chassis slot.

Insert the module by applying moderate force to the front faceplate (not the levers) to slide the module into the slot. The module should glide smoothly. If you encounter any resistance, the module could be aligned incorrectly. Pull the module back out and try inserting it again.

5. Close both levers by pushing them into contact with the module front panel.

Closing the levers draws the module into the chassis slot and connects the module rear connectors to the chassis backplane. The design of the levers leaves gaps to compensate for tolerances. So even when the levers are fully closed, the module may not be fully into position and in contact with the chassis backplane.

6. Tighten both secure screws to close the gap between the module and the chassis.

Begin by engaging the secure screws into the chassis tapped hole by hand and roughly tighten them. Then use a Phillips screwdriver to fully tighten the two secure screws. Do not use a power screwdriver, because the high torque and speed can damage the chassis or screw thread. After tightening both secure screws, the module is fully seated in the chassis slot and the module connectors are fully in contact with the chassis backplane.

7. Push down both power sliders to make sure the module power switch is on.

When the module is fully in position, the power sliders should drop down, lock the levers, and turn module power on. Gently push both power sliders down to their bottom position to make sure they are fully closed.

8. If the chassis is powered on, check the modle LEDs to verify that the module is operating correctly

LED Normal operation state
Status Green
Alarm Off
HA Off
Power Green

Shutting down and removing a FIM-7901E module from a chassis

This procedure describes how to shut down and remove a FIM-7901E module from FortiGate-7000 chassis. The procedure includes photographs to illustrate the procedure steps. The photos were taken in one of Fortinet's hardware labs using a generic module and FortiGate-7000 chassis.

FIM-7901Es are hot swappable. This procedure is the same whether or not the chassis is powered on.

Note Do not carry the FIM-7901E by holding the module levers or secure screws. When inserting or removing the FIM-7901E from a chassis slot, handle the module by the front panel. The levers are not designed for carrying the module. If the levers become bent or damaged, the FIM-7901E may not align correctly in the chassis slot.

To complete this procedure, you need the following equipment and tools:

  • a FortiGate-7000 chassis with a FIM-7901E module installed
  • an electrostatic discharge (ESD) preventive wrist strap with connection cord
  • a Phillips screwdriver
Caution FIM-7901Es must be protected from static discharge and physical shock. Only handle or work with FIM-7901Es at a static-free workstation. Always wear a grounded electrostatic discharge (ESD) preventive wrist strap when handling FIM-7901Es. (An ESD wrist strap is not visible in the photographs below because they were taken in an ESD safe lab environment.)

1. Shut down the module operating system properly.

To avoid potential hardware problems, always shut down the module operating system properly before removing the module from a chassis slot or before powering down the chassis. To shutdown the module, connect to the module GUI and select Shutdown from the administrator menu. Or, from the module CLI, enter the execute shutdown command.

2. Disconnect all cables from the module, including all network cables and USB cables or keys.

3. Use a Phillips screwdriver to loosen both secure screws and then fully loosen them by hand.

Fully loosen the secure screws, otherwise the levers may be damaged when used to eject the module from the chassis slot. Do not use a power screwdriver, because the high torque and speed can damage the chassis or screw thread.

4. Unlock the left and right levers by pushing the power sliders up until the levers pop open.

Push the power sliders up to fully open both levers. If the chassis is powered on, this step turns off the module’s power.

5. Use moderate force to fully open the levers and eject the module from the chassis.

6. Hold the levers to slide the module part way out of the chassis slot. Then grasp the module by the sides and carefully slide it out of the slot.

Troubleshooting

This section describes some common troubleshooting topics:

FIM-7901E does not startup

Positioning of FIM-7901E mounting hardware and a few other causes may prevent a FIM-7901E from starting up correctly.

Power sliders and module levers not fully closed

If the power sliders or module levers are damaged or positioned incorrectly, the FIM-7901E may not start up. Make sure the sliders are fully closed and the levers are correctly aligned, fully inserted, and locked and the secure screws are tightened.

Firmware problem

If the FIM-7901E is receiving power and the sliders are levers are fully closed, and you have restarted the chassis and the FIM-7901E still does not start up, the problem could be with FortiOS. Connect to the FIM-7901E console and try cycling the power to the board. If the BIOS starts up, interrupt the BIOS startup and install a new firmware image. See your FortiGate-7000 chassis system guide for information about accessing and installing firmware on individual modules.

If this does not solve the problem, contact Fortinet Technical Support.

FIM-7901E status LED is flashing during system operation

Normally, the FIM-7901E Status LED is off when the FIM-7901E is operating normally. If this LED starts flashing while the module is operating, a fault condition may exist. At the same time the FIM-7901E may stop processing traffic.

To resolve the problem you can try removing and reinserting the FIM-7901E in the chassis slot. Reloading the firmware may also help.

If this does not solve the problem there may have been a hardware failure or other problem. Contact Fortinet Technical Support for assistance.

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