Upgrade modem firmware
The FortiExtender modem firmware can’t be upgraded from FortiGate. It must be upgraded from FortiExtender Cloud. The modem firmware is available as a downloadable package from the support site and can be upgraded directly from the FortiExtender CLI or by using the following commands, depending on your circumstances.
TFTP
execute restore modem-fw tftp <package name> <tftp server IP address>
FTP
execute restore modem-fw ftp <package name name> <ftp server IP address> <username> <password>
USB
execute restore modem-fw usb <modem package name>
FortiExtender Cloud
Whether your FortiExtender is managed via FortiExtender Cloud, through FortiGate, or locally, you can always pull the modem image from the FortiExtender Cloud onto the device.
- Enter this command:
execute restore modem-fw cloud
The available modem images show on FortiExtender Cloud.
- Select the appropriate option in the CLI.
FortiExtender automatically downloads the images.
GUI
- From the navigation bar, click Settings.
- On top of the page, click Firmware.
- Select the desired modem firmware to upgrade.