Fortinet Document Library

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20.3.0
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Special notices

Upgrading modem firmware in FortiExtender Cloud

Due to firmware changes in the FortiExtender device, we strongly recommend that users upgrade their device OS from firmware 3.3 to 4.0.1 (or latest supported version), and then upgrade the modem firmware to 19.0.

Caution

Check the FortiExtender Upgrade Guide before upgrading your firmware. Upgrading the OS firmware before you upgrade the modem firmware can cause connection issues.

Special notices

Upgrading modem firmware in FortiExtender Cloud

Due to firmware changes in the FortiExtender device, we strongly recommend that users upgrade their device OS from firmware 3.3 to 4.0.1 (or latest supported version), and then upgrade the modem firmware to 19.0.

Caution

Check the FortiExtender Upgrade Guide before upgrading your firmware. Upgrading the OS firmware before you upgrade the modem firmware can cause connection issues.