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20.1.0
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About FortiConverter Service

FortiConverter Service helps you migrate configurations to the latest version of FortiOS. This service is useful for migrating a pre-existing third-party firewall policy to a new FortiGate appliance, or even an older FortiGate policy to a new one.

Access to FortiConverter Service Portal and create service tickets:

https://service.forticonverter.com/

Click here for tutorial video on creating FortiConverter Service Ticket.

( The video will either play automatically or download to your local machine depending on the browser.)

Common questions on FortiConverter Service can be found in General FAQs.

Business Hours

FortiConverter service team processes all FortiConverter service tickets for configuration conversions. The following are the business hours for the FortiConverter service team:

Monday - Friday 9:00am - 6:00pm U.S. West/Pacific Standard Time

(Except U.S. holidays and weekends.)

Please note that FortiConverter service is a ticket based service, please post updates on the FortiConverter service portal and our Engineers will provide an email update as soon as possible.

 

 

 

 

 

About FortiConverter Service

FortiConverter Service helps you migrate configurations to the latest version of FortiOS. This service is useful for migrating a pre-existing third-party firewall policy to a new FortiGate appliance, or even an older FortiGate policy to a new one.

Access to FortiConverter Service Portal and create service tickets:

https://service.forticonverter.com/

Click here for tutorial video on creating FortiConverter Service Ticket.

( The video will either play automatically or download to your local machine depending on the browser.)

Common questions on FortiConverter Service can be found in General FAQs.

Business Hours

FortiConverter service team processes all FortiConverter service tickets for configuration conversions. The following are the business hours for the FortiConverter service team:

Monday - Friday 9:00am - 6:00pm U.S. West/Pacific Standard Time

(Except U.S. holidays and weekends.)

Please note that FortiConverter service is a ticket based service, please post updates on the FortiConverter service portal and our Engineers will provide an email update as soon as possible.