Fortinet Support landing page
The Fortinet Support landing page can be found at support.fortinet.com. Logging into the Support landing page directs the user to the FortiCare portal dashboard. See Dashboard.
|
Users can also access FortiCloud Services and portals, including the FortiCare portal, through forticloud.com. If you log in through forticloud.com, you will be directed to the Asset Management dashboard instead of the FortiCare dashboard. See FortiCloud Services landing page in the Asset Management guide. |
From the support landing page, users can:
-
Search for information, including quick links, documents, and support.
-
Access additional resources from the Resources dropdown menu.
-
Log in to FortiCloud using existing credentials. See Logging into an account in the Asset Management guide.
To use the Community Search function:
-
Go to support.fortinet.com.
-
Click the search field. Suggested Popular Topics are displayed.
-
Define the search parameters:
-
Select a Popular Topic. A new page is opened displaying information on the topic.
-
Enter information in the search field and press
Enter. A new page is opened displaying information on the topic.
-
No access
If the user does not have access to the FortiCare portal, the following page will direct the user to select a service from the Services or Support menu after logging in through support.fortinet.com.
