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    • FortiCare

    25.2.0
    25.2.0

    What's new with 25.2

    What's new with 25.2

    FortiCare version 25.2 includes the following new features. See the FortiCloud Services Release Notes for more information.

    Ticket support

    When creating a new technical support or customer service ticket, suggested support articles which can aid you with your issue will be displayed. Suggested articles are dependent on the information you enter in the ticket, such as the subject. See Creating tickets.

    Support landing page UI updates

    The Fortinet Support landing page UI has been updated. For example, the changes include a new information carousel, a new menu, and increased community integration. The site is supported on both desktop and mobile versions. After logging in through the support.fortinet.com landing page, you will be redirected to the FortiCare portal instead of the Asset Management portal. See Fortinet Support landing page.

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    What's new with 25.2

    What's new with 25.2

    FortiCare version 25.2 includes the following new features. See the FortiCloud Services Release Notes for more information.

    Ticket support

    When creating a new technical support or customer service ticket, suggested support articles which can aid you with your issue will be displayed. Suggested articles are dependent on the information you enter in the ticket, such as the subject. See Creating tickets.

    Support landing page UI updates

    The Fortinet Support landing page UI has been updated. For example, the changes include a new information carousel, a new menu, and increased community integration. The site is supported on both desktop and mobile versions. After logging in through the support.fortinet.com landing page, you will be redirected to the FortiCare portal instead of the Asset Management portal. See Fortinet Support landing page.

    Previous
    Next