FortiCare Support
Of course, the FortiCare support portal is the grandfather of FortiCloud portals. FortiCare is fully integrated with FortiCloud, and directly accessible from every FortiCloud portal. FortiCloud accounts and FortiCare accounts are one and the same thing. That said, the full gamut of support services is easily accessible here.
FortiCare includes the kind of top support to be expected from the world’s premier cybersecurity vendor:
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Global 24x7 coverage with 1000+ experts online
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Average wait time of less than five minutes for call
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Download the latest firmware or VM Images
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Create and manage support tickets directly online
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Web chat
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Advanced services available