Product list

The product list displays the devices registered to your account. Use the column filters to refine the list or create custom views to display only the columns you want to see.

Option		Description
1	Search Product List	You can search for products by serial number, contract, or license number. Partial results are displayed as you type.
2	Refresh	Click to refresh the product list.
3	Export	Click to export the product list (full or filtered) from any view to an Excel or CSV file.
4	Export Entitlement	Click to generate and export an entitlement file. This feature is only available for approved accounts and can only be accessed by the master user or a user with the necessary admin privileges.
5	View Options	Displays the products in the list by category, entitlement, or both. Click View Options > Group by Category > Apply. The list is sorted in rows by product category. Click View Options > Show Entitlement > Apply. The Support Type, Support Level, Activation Date, and Expiration Date columns are added to the view. The view is calculated based on the registration and service agreements for the current period. One product may link to multiple records depending on the entitlement.
6	Register More	Click to register products to your account. See Registering assets.
7	Filter	To filter the Serial Number column, click the filter button in the column header. Enter the values for the serial number, and click Apply. To filter the Product Model columns, click the filter button in the column header. Select the model(s) from the dropdown, and click Apply.
8	Select columns to display	Click the Select columns to display button to show or hide columns. You can choose to view columns from the Default view or FortiGate Cloud Specific columns. Default FortiGate Cloud Specific Serial Number Product Model Description Days to Expiration Registration Date Firmware Version Tunnel Alive Public IP FortiGate Cloud Subscription Log Upload Time Action IAM and external IdP users must have either Admin or read-only FortiCloud permissions to view FortiGate Cloud Specific options. For more information, see Identity & Access Management (IAM).

To activate the Cloud Managed toggle:

1. Click Customize Columns.

   

2. In the FortiGate Cloud Specific column, select the columns to display and click Apply. The selected columns are displayed.

   Some columns may take longer to appear than others. A loading notification will appear in the column if it does not appear immediately.

3. Enable Cloud Managed.

   

Expired devices

Fortinet products include service contracts and guarantees that are known as entitlements. Some products have multiple entitlements with different expiration dates. Entitlement expiration dates are displayed in the Product List and About to Expire view in the Days to Expiration column.

The following table describes the values in the Days to Expiration column.

Days to Expiration	Description
<yyyyy-dd-yy>	The end date of the entitlement.
No coverage	The product does not have any entitlements.
Expired	All the entitlements have expired.
Some expired	Some, but not all, of the entitlements have expired.