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Table of Contents

22.3.0
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Product list

The product list displays the devices registered to your account. Use the column filters to refine the list or create custom views to display only the columns you want to see.

Note

The products in the list are dependent upon your user type and privileges. See User permissions.

Option

Description

1 Search Product List You can search for products by serial number, contract, or license number. Partial results are displayed as you type.
2 Refresh Click to refresh the product list.
3 Export Click to export the product list (full or filtered) from any view to an Excel or CSV file.
4 View Options

Displays the products in the list by category, entitlement, or both.

  • Click View Options > Group by Category > Apply.

    The list is sorted in rows by product category.

  • Click View Options > Show Entitlement > Apply.

    The Support Type, Support Level, Activation Date, and Expiration Date columns are added to the view.

    The view is calculated based on the registration and service agreements for the current period. One product may link to multiple records depending on the entitlement.

5 Register More Click to register products to your account. See Registering products.
6 Filter
  • To filter the Serial Number column, click the filter button in the column header. Enter the values for the serial number, and click Apply.

  • To filter the Product Model columns, click the filter button in the column header. Select the model(s) from the dropdown, and click Apply.

7

Select columns to display

Click the Select columns to display button to show or hide columns.

You can choose to view columns from the Default view or FortiGate Cloud Specific columns.

Default FortiGate Cloud Specific
  • Serial Number

  • Product Model

  • Description

  • Days to Expiration

  • Registration Date

  • Firmware Version

  • Tunnel Alive

  • Public IP

  • Contract End Time

  • Log Upload Time

Note

IAM and External IdP users must have either Admin or read-only FortiCloud Portal Permissions to view FortiGate Cloud Specific options. For more information, see Identity & Access Management (IAM).

Expired devices

Fortinet products include service contracts and guarantees that are known as entitlements. Some products have multiple entitlements with different expiration dates. Entitlement expiration dates are displayed in the Product List and About to Expire view in the Days to Expiration column.

The following table describes the values in the Days to Expiration column.

Days to Expiration Description
<yyyyy-dd-yy> The end date of the entitlement.
No coverage The product does not have any entitlements.
Expired All the entitlements have expired.
Some expired Some, but not all, of the entitlements have expired.

Product list

The product list displays the devices registered to your account. Use the column filters to refine the list or create custom views to display only the columns you want to see.

Note

The products in the list are dependent upon your user type and privileges. See User permissions.

Option

Description

1 Search Product List You can search for products by serial number, contract, or license number. Partial results are displayed as you type.
2 Refresh Click to refresh the product list.
3 Export Click to export the product list (full or filtered) from any view to an Excel or CSV file.
4 View Options

Displays the products in the list by category, entitlement, or both.

  • Click View Options > Group by Category > Apply.

    The list is sorted in rows by product category.

  • Click View Options > Show Entitlement > Apply.

    The Support Type, Support Level, Activation Date, and Expiration Date columns are added to the view.

    The view is calculated based on the registration and service agreements for the current period. One product may link to multiple records depending on the entitlement.

5 Register More Click to register products to your account. See Registering products.
6 Filter
  • To filter the Serial Number column, click the filter button in the column header. Enter the values for the serial number, and click Apply.

  • To filter the Product Model columns, click the filter button in the column header. Select the model(s) from the dropdown, and click Apply.

7

Select columns to display

Click the Select columns to display button to show or hide columns.

You can choose to view columns from the Default view or FortiGate Cloud Specific columns.

Default FortiGate Cloud Specific
  • Serial Number

  • Product Model

  • Description

  • Days to Expiration

  • Registration Date

  • Firmware Version

  • Tunnel Alive

  • Public IP

  • Contract End Time

  • Log Upload Time

Note

IAM and External IdP users must have either Admin or read-only FortiCloud Portal Permissions to view FortiGate Cloud Specific options. For more information, see Identity & Access Management (IAM).

Expired devices

Fortinet products include service contracts and guarantees that are known as entitlements. Some products have multiple entitlements with different expiration dates. Entitlement expiration dates are displayed in the Product List and About to Expire view in the Days to Expiration column.

The following table describes the values in the Days to Expiration column.

Days to Expiration Description
<yyyyy-dd-yy> The end date of the entitlement.
No coverage The product does not have any entitlements.
Expired All the entitlements have expired.
Some expired Some, but not all, of the entitlements have expired.