Validating new IAM users

New IAM users are required to verify their email address the first time they log in to a portal or after they change their email address.

When Two-Factor Authentication (2FA) is enabled, new IAM users will bypass this step and set up 2FA authorization instead. See Logging in with 2FA for the first time.

To validate a new email address:

1. Go to FortiCloud and click Login Now.
2. Click IAM Login.

   

3. Enter the Account ID or Alias ID, as well the Username and Password provided by the account administrator. The Welcome to FortiCloud page opens.
4. Click Get Verification Code. A verification code is emailed to you.

   

5. Enter the codes in the Validation Code and Enter Captcha Code fields.

   

6. Click Verify. The Welcome to FortiCloud page opens.
7. Click Enter.