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Known issues

Known issues

The following issues have been identified in FortiClient (Windows) 7.2.4. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Administration

Bug ID

Description

867818 fortishield.sys and fortimon3.sys are incompatible with HVCI.

Application Firewall

Bug ID Description

814391

FortiClient Cloud application signatures block allowlisted applications.

827788

Threat ID is 0 on Firewall Events.

834500

FortiClient (Windows) fails to block Application Firewall categories when Web Client category is set as Monitor.

842534 After upgrade, Application Firewall blocks internal webpage.
844997 FortiClient loses several packets on different internal resources after connecting telemetry.

860062

Application Firewall slows down opening of Microsoft Entra ID Users and Computers application.

869671 FortiClient (Windows) bypasses Application Firewall block after matching detection rule.
879985 Application Firewall fails to block Web.Client category HTTPS traffic.
884911 FortiClient detects IntelliJ IDEA Community Edition 2021.2.2 as Java.Debug.Wire.Protocol.Insecure.Configuration.
902866 Application Firewall does not block Google Drive.
958651 Application Firewall violation list always shows violated programs as the same as applications, which is not as accurate as Windows.
980803 Image becomes corrupted or damaged with a green patch when trying to view it from a shared location.

Avatar and social network login

Bug ID

Description

878050

FortiClient avatar does not update on FortiOS dashboards and FortiOS cannot show updated information.

950503

FortiClient does not use image that user uploaded as their avatar.

1010145 FortiClient (Windows) grays out avatar page when using Salesforce login.

Chromebook

Bug ID

Description

997927 On Chromebook, fallback action is to override exclusion list, which is unlike FortiClient (Windows).

Configuration

Bug ID

Description

730415

FortiClient backs up configuration that is missing locally configured zero trust network access (ZTNA) connection rules.

Deployment and installers

Bug ID

Description

783690 Reboot prompt does not display after user login.
870370 Upgrading FortiClient from FortiClient Cloud uses expired invitation code to register.
1012187 Upgraded FortiClient installs features that are disabled in the EMS deployment package.

Endpoint control

Bug ID Description

804552

FortiClient shows all feature tabs without registering to EMS after upgrade.

815037

After administrator selects Mark All Endpoints As Uninstalled, FortiClient (Windows) connected with verified user changes to unverified user.

833717

EMS shows endpoints as offline, while they show their own status as online.

841764 EMS does not show third-party features in endpoint information.
855851 EMS remembered list shows FQDN duplicates.
868230 "Connection expiring due to FortiClient Connect license exceeded" error occurs.
996844 FortiClient loses VPN configuration settings and no VPN tunnels are available.

996850

FortiClient sends different username to EMS when user logs on to computer with SmartCard.

1002476

Disconnecting from EMS using password does not work.

1003435 FortiClient (Windows) shows Sandbox, Web Filter, and Vulnerability Scan profiles when unregistered from EMS due to expired license.
1016378 FortiClient (Windows) does not prompt for user verification when other Azure user is logged in.

Endpoint management

Bug ID Description
916566 FortiClient reports USB as blocked but user can access the storage files.

GUI

Bug ID Description

888185

FortiClient does not minimize after successful VPN connection.

902595 SAML prompt flashes on autoconnect.
981993 Remote Access GUI shows an incorrect message when FortiClient (Windows) is unregistered from EMS.

990496

FortiClient flickers and opens.

1011345 GUI has mistranslation in Slovak for Cloud Sandbox.

Endpoint policy and profile

Bug ID

Description

889517 EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing.
915678 FortiClient does not send acknowledged event to EMS if it disconnects and reconnects to EMS immediately after the user acknowledges the one-way message.

989640

FortiClient does not follow EMS profile after EMS updates feature selecting setting.

Endpoint security

Bug ID

Description

975704 FortiClient does not report most recent completed scan timestamp to EMS and causes last scan time to show incorrectly on EMS dashboard.

Install and upgrade

Bug ID

Description

955268

User can uninstall FortiClient when it is registered to EMS.

960301 FortiClient fails to install due to orphaned registry key.

982747

FortiPAM password filter extension is not removing automatically from Firefox when FortiClient (Windows) is uninstalled.

993353

FortiClient is missing telemetry pages after upgrading from 7.2.2 to 7.2.3.

Malware Protection and Sandbox

Bug ID

Description

844988 FortiClient (Windows) does not block USB drive with attempt to copy contents even if WPD/USB is set to block in profile.
857041 Windows 10 security center popup shows FortiClient and Windows Defender are off.
863802 FortiClient (Windows) cannot detect SentinelOne when they have product on OS level.
871078 Antiexploit protection blocks Adobe plugin in Chrome.
872970 Bubble notifications do not appear when inserting USB drive in endpoint machine.

874578

Real-time protection (RTP) does not delete quarantined files after cullage time.

901065 Logitech driver breaks after installing FortiClient with Malware Protection feature enabled in installer.
915300 FortiClient (Windows) detects file configured as exception as malware.

919007

FortiClient (Windows) cannot scan mapped drives on-demand.

919499 Windows Security Center shows that FortiClient (Windows) is inactive when FortiClient (Windows) is running and up-to-date.
946756 EMS logs USB events logged when there is an allow rule configured.
948985 update_task downloads AV signature from FDS, but AV engine fails to verify the signature. FortiClient (Windows) does not keep copy of problem signature.
956963 FortiClient Spoolsv is blocked when Windows antimalware scan is enabled.
966195 Antimalware detects W64/AI.Pallas Suspicious and fails to quarantine.
972036 Sandbox agent uses high CPU/memory/I/O when connecting to external SSD.
972671 If Malware Protection is enabled, Valorant fails to work.
984972 RTP fails to detect ransomware Lockbit.K!tr.ransom.
988110 Sandbox fails to exclude trusted files from scanning if the file is in network folder.
991539 FortiClient (Windows) cannot open AV logs on the scan result page after performing on-demand or scheduled scan.

996029

fmon blocks shared directory that sumidero SNC SQL Tool uses due to suspicious virus that FortiClient (Windows) detects in bitacora.exe.

996431 FortiClient (Windows) cannot block remote NDIS device when the net class device is set to block in removable media access function.

998905

FortiClient cannot detect a malicious file, PowerISO6.exe.

1004611

FortiClient removable media access does not scan USB drive.

1012083 If Anti Exploit is enabled on EMS, FortiClient (Windows) blocks certificates on DocuSign.

Zero Trust tags

Bug ID Description

1002079

Security Zero Trust tagging rule to tag endpoints where automatic updates are enabled does not work as expected.

1013973 Host check policy does not work as expected when using OR logic.

Software Inventory

Bug ID

Description

737970 Software Inventory on EMS does not properly reflect software changes (adding/deleting) on Windows endpoints.
844392 Software Inventory shows last installation time in future.

Performance

Bug ID

Description

1012529 FortiClient constantly and very frequently writes event files and cause CPU and overheating issues.
1015900 FortiESNAC has high RAM consumption on Windows servers.

Quarantine management

Bug ID

Description

1009212 EMS FCrestorequarant tool does not delete the restored file from quarantine folder.

RTP

Bug ID

Description

1013796 Real-time protection (RTP) scans compressed files above maximum file size defined in EMS.

Remote Access

Bug ID

Description

973808 On a non-compliant endpoint using a non-English OS, such as Spanish, FortiClient (Windows) fails to show warning prompt when trying to connect to VPN.
992814 Disclaimer acceptance always pops up when VPN always on is configured.
997718 When FortiClient enables autoconnect, it behaves like always-up is enabled.
1000706 VPN before Windows logon requires second attempt -due to CachedLogonsCount issue.
1021770 Connecting to VPN in FortiTray does not open Remote Access tab when a remote gateway is not reachable.

Remote Access - IPsec

Bug ID

Description

758424 Certificate works for IPsec VPN tunnel if put on local computer but fails to work if same certificate is in current user store.
969995 Autoconnect does not work reliably with IPsec VPN using username/password with one-time password and client certificate.
971554 FortiClient (Windows) sends access request for IPsec VPN when password renewal is canceled.
986732 After upgrading, IPsec VPN IKEv2 tunnel stops working.
995970 FortiClient (Windows) has GUI issues if connecting from FortiTray and the default tab is Remote Access.
997277 FortiClient autoconnects without autoconnect configured.
1003780 IPsec VPN IKEv1 with certificate authentication has connection issues when off-net.
1005618 IPsec VPN fails to connect if R3 Intermediate certificate is NOT imported and ISRG Root X1 issues FortiGate server certificate.

Remote Access - SSL VPN

Bug ID

Description

837391 FortiClient does not send public IP address for SAML, leading to 0.0.0.0 displaying on FortiOS and FortiSASE.
874759 SSL VPN has DNS issues if AWS Route53 is configured for name resolution.
875999 FortiClient does not show GUI prompt to enter PIN for SSL VPN certificate stored on USB PKI/SmartCard device.
884926 Okta SAML token window popup displays in low resolution.
909244 SSL VPN split DNS name resolution stops working.
909755 SSL VPN split tunnel does not work for Microsoft Teams.
920383 FortiClient (Windows) always enables Turn off smart multi-homed name resolution on the Windows machine after successful connection.
922941 Connecting to SSL VPN with FQDN that resolves to both IPv4 and IPv6 as remote gateway gets stuck at 98%.
942668 Split DNS on SSL VPN only resolves the first DNS server.
950787 Domain filter cannot block access specific server FQDN.
961079 New Microsoft Teams application does not work if application-based split tunnel is used.
964036 Gateway selection (e.g. saml-login) based on ping speed or TCP round trip does not work.
979646 FortiClient (Windows) cannot connect VPN with [-7200] or [-6006] error while using SAML with external browser.
989864 When network lockdown is enabled in Remote Access profile, signing in to Windows takes longer than usual.
994884 SSL VPN connections get stuck on 40%.
999205 Internal VPN browser is vulnerable for man in the middle attack.
1000589 VPN is stuck on connecting and error 6005 occurs if SAML takes longer than 60 seconds.
1002294 FortiClient does not reconnect to the VPN until restarted.
1002456 After upgrading FortiClient, customized host check fail warning does not appear when tag is on device.
1006295 FortiClient fails to consistently connect and gets stuck at 40% with DNS round robin of FortiGates (SASE).
1008116 After upgrade, SAML VPN is stuck at 0% with error (-6005) when CA is in user store.
1015381 FortiClient takes longer than usual to autoconnect.
1016971 FortiClient fails to autoconnect and gets stuck in Connecting state until reboot.
1018126 WMIPRVSE.exe service CPU% spikes when connected to SIA VPN.

Vulnerability Scan

Bug ID

Description

795393

Vulnerability events are not removed from EMS after successful patch.

849485 FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425.
869253 FortiClient (Windows) detects vulnerability when the required KB is installed.
989431 Vulnerability Scan recognizes Windows 10 as Windows 11.
1010776 FortiClient detects incorrect vulnerability for Rocket.chat and Rocket.chat.electron.
1011358 Vulnerability Scan shows no results, but Qualys reports multiple for same endpoints.

Logs

Bug ID

Description

849043 SSL VPN add/close action does not show on FortiGate Endpoint Event section.
903480 FortiClient (Windows) fails to generate log message to FortiAnalyzer or EMS when ZTNA tag prohibits VPN access.

948887

FortiClient does not send Windows log of Exchange Server logon failure (Event ID 4625).

965729 FortiClient (Windows) does not send Web Filter monitor and block categories logs to FortiAnalyzer.
979323 FortiClient does not send any logs to FortiAnalyzer unless Log All URLs is enabled.
984729 Traffic logs do not populate on FortiAnalyzer.
985044 FortiClient log level does not change from debug and user cannot delete log files from "%AppData%".
988706 Web Filter log in FortiAnalyzer does not have URL information.
993163 FortiClient (Windows) does not generate fcdblog log file in the trace logs folder.
996345 Disabling logging from EMS profile still results in it being enabled.
996767 FortiAnalyzer does not show endpoint logs after endpoint upgrade from 7.0.9 to 7.2.3.
1016539 Vulnerability reports do not display username information in FortiAnalyzer.

Web Filter and plugin

Bug ID Description
519066 User cannot print to WSD network printer when FortiProxy is enabled.
836906 After FortiClient install, extended uptime results in audio cracking.
851700 Users get popup message from FortiClient: Microsoft Edge extension policy anomaly detected, please restart browser.
871325 Web Filter breaks DW Spectrum.
875298 Exclusion list does not work properly with regular expressions.

883568

Web Filter causes Docker pull command to fail and connectivity issues afterward.

890433 Firefox extension is stuck on older version.
903426

User cannot access internal application with Web Filter enabled.

Workaround: Add a simple rule to allow HTTP/HTTPS server IP addresses.

904840 When a user is performing a device recovery in iTunes, error 3500 occurs.
909060 User cannot update information on internal portal with Web Filter active.
911410 Safe Search restriction level does not apply properly if it is enabled for both Web and Video Filters.
939986 Web Filter blocks LUXTRUST middleware.
948500 Video Filter does not block YouTube channel if channel ID case changes in the URL.
962502 Web Filter does not respect exclusion list when imported from FortiGate with web category overrides.
978252 Microsoft Edge guest browsing bypasses Web Filter blocked sites.
996420 Web Filter has issue with resolved IP addresses in multiple ISDB objects such as cloud applications.
997118 Web Filter extension does not apply DNS restrictions when Safe Search is enabled on Web Filter profile.
998747 FortiClient does not block Gmail when using Gmail link in Chrome browser.
999256 FortiClient (Windows) blocks some HTTP exclusions that it should allow.
1002532 FortiClient does not take exceptions set on Web Filter profile and blocks download of RDP plugin, blocking access to server.
1008112 Web Filter blocks downloading some files in web.whatsapp.com and always shows block page.
1013487 Web Filter blocks WebEx as unrated.

ZTNA connection rules

Bug ID

Description

814953

Using an external browser for SSH ZTNA requires restarting FortiClient on Windows 11.

836246

Going from off-Fabric to on-Fabric does not stop the ZTNA service and keeps endpoint from connecting.

839589

ZTNA TCP forwarding not working for GoAnywhere application.

857909 FortiClient (Windows) does not support enabling encryption for ZTNA TCP forwarding rules acquired from ZTNA service portal.
857999 FortiClient does not support use of external browser for SAML authentication for ZTNA rules acquired through service portal.
872153 Old certificate is not deleted when FortiClient is uninstalled or upgraded.
918045 FortiClient (Windows) requests ZTNA certificate when switching between user accounts.
919832 ZTNA stops working after days with the error message No ZTNA client certificate was provided.

921406

ZTNA destination rule using hostname does not work.

931275

ZTNA destination rules stop working.

942413

Issue occurs when trying to reach a ZTNA destination added to FortiClient manually from public IP address as it does not resolve.

949999

SAML authentication does not work with Azure AD certificate-based authentication.

952888 IPv6 DNS servers bypass inline CASB IPv4 access proxies.

954946

ZTNA TCP forwarding does not show the untrusted certificate prompt warning with SAML authentication.

955377

FortiClient (Windows) blocks ZTNA because device is offline.

955437

With multiple browsers installed and external browser used for SAML authentication, choosing browser option does not show up if user does not choose any.

965476 User cannot access website with certificate warning and Forticlient DNS Root certificate signs the certificate.
967199 No ZTNA client certificate was provided error occurs when trying to access HTTPS page.
975845 FortiClient must notify end user that certificate is not trusted for ZTNA connection when disallow_invalid_server_certificate is enabled.

976028

ZTNA feature driver fortitransctrl fails to start and causes ZTNA TCP forwarding to not work as expected.

977407 ZTNA TCP forwarding with authentication does not work properly for SaaS and SaaS group applications.
990864 With SAML for ZTNA authentication, after closing the first session, the second session continues to request credentials.
992649 User cannot create FortiGate tunnel if FortiGate works as both VPN and ZTNA proxy server.
995677 ZTNA TCP forwarding fails to prompt for SAML authentication with external browser after closing and reattempting the connection.
1001116 FortiClient requests SAML credentials after network change in ZTNA connections.

FSSOMA

Bug ID

Description

900953 SSOMA does not send SSO sessions information to FortiAuthenticator.

909844

FSSO sessions drop earlier than expected.

964769

FSSOMA for Entra ID does not send tenant ID to FortiAuthenticator.

995379

FSSOMA does not properly install on CIS hardened Windows 10 and 11 image.

Onboarding

Bug ID

Description

982079

FortiClient Cloud invitation with LDAP verification type to Entra ID fails with Azure Token Required error.

1014158 Telemetry page shows Connecting to EMS continuously when user authentication fails.

PAM

Bug ID

Description

993068 Firefox FortiPAM launch secret does not record screen for newly opened tabs. It only records the first tab opened from launch secret.

993164

manifest.json needs update in Firefox PAM extension to include autoupdate link.

1001231 FortiPAM extension does not support Firefox.

1015585

FortiClient (Windows) closes entire MobeXterm application when a launched secret reaches the max session duration.

Other

Bug ID

Description

834389 FortiClient has incompatibility with Fuji Nexim software.
919017 FortiClient changes the checksum hash of the installer for Baramundi Management Agent.
984763 NETIO.SYS/FortiWF2.sys causes blue screen of death (BSOD) on Windows 10.
998183 FortiESNAC.exe crashes and fails to update signatures.
999139 Laptop Wi-Fi DNS setting gets stuck in unknown DNS server after FortiClient connects to and disconnects from IPsec or SSL VPN.
1006130 FortiShield.sys causes BSOD with FortiClient.

1013438

FortiClient blocks RADIUS authentication on Arube HPE switch ports.

1015385

Redstor Backup Pro causes BSOD when FortiClient (Windows) scans it.

Known issues

Known issues

The following issues have been identified in FortiClient (Windows) 7.2.4. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Administration

Bug ID

Description

867818 fortishield.sys and fortimon3.sys are incompatible with HVCI.

Application Firewall

Bug ID Description

814391

FortiClient Cloud application signatures block allowlisted applications.

827788

Threat ID is 0 on Firewall Events.

834500

FortiClient (Windows) fails to block Application Firewall categories when Web Client category is set as Monitor.

842534 After upgrade, Application Firewall blocks internal webpage.
844997 FortiClient loses several packets on different internal resources after connecting telemetry.

860062

Application Firewall slows down opening of Microsoft Entra ID Users and Computers application.

869671 FortiClient (Windows) bypasses Application Firewall block after matching detection rule.
879985 Application Firewall fails to block Web.Client category HTTPS traffic.
884911 FortiClient detects IntelliJ IDEA Community Edition 2021.2.2 as Java.Debug.Wire.Protocol.Insecure.Configuration.
902866 Application Firewall does not block Google Drive.
958651 Application Firewall violation list always shows violated programs as the same as applications, which is not as accurate as Windows.
980803 Image becomes corrupted or damaged with a green patch when trying to view it from a shared location.

Avatar and social network login

Bug ID

Description

878050

FortiClient avatar does not update on FortiOS dashboards and FortiOS cannot show updated information.

950503

FortiClient does not use image that user uploaded as their avatar.

1010145 FortiClient (Windows) grays out avatar page when using Salesforce login.

Chromebook

Bug ID

Description

997927 On Chromebook, fallback action is to override exclusion list, which is unlike FortiClient (Windows).

Configuration

Bug ID

Description

730415

FortiClient backs up configuration that is missing locally configured zero trust network access (ZTNA) connection rules.

Deployment and installers

Bug ID

Description

783690 Reboot prompt does not display after user login.
870370 Upgrading FortiClient from FortiClient Cloud uses expired invitation code to register.
1012187 Upgraded FortiClient installs features that are disabled in the EMS deployment package.

Endpoint control

Bug ID Description

804552

FortiClient shows all feature tabs without registering to EMS after upgrade.

815037

After administrator selects Mark All Endpoints As Uninstalled, FortiClient (Windows) connected with verified user changes to unverified user.

833717

EMS shows endpoints as offline, while they show their own status as online.

841764 EMS does not show third-party features in endpoint information.
855851 EMS remembered list shows FQDN duplicates.
868230 "Connection expiring due to FortiClient Connect license exceeded" error occurs.
996844 FortiClient loses VPN configuration settings and no VPN tunnels are available.

996850

FortiClient sends different username to EMS when user logs on to computer with SmartCard.

1002476

Disconnecting from EMS using password does not work.

1003435 FortiClient (Windows) shows Sandbox, Web Filter, and Vulnerability Scan profiles when unregistered from EMS due to expired license.
1016378 FortiClient (Windows) does not prompt for user verification when other Azure user is logged in.

Endpoint management

Bug ID Description
916566 FortiClient reports USB as blocked but user can access the storage files.

GUI

Bug ID Description

888185

FortiClient does not minimize after successful VPN connection.

902595 SAML prompt flashes on autoconnect.
981993 Remote Access GUI shows an incorrect message when FortiClient (Windows) is unregistered from EMS.

990496

FortiClient flickers and opens.

1011345 GUI has mistranslation in Slovak for Cloud Sandbox.

Endpoint policy and profile

Bug ID

Description

889517 EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing.
915678 FortiClient does not send acknowledged event to EMS if it disconnects and reconnects to EMS immediately after the user acknowledges the one-way message.

989640

FortiClient does not follow EMS profile after EMS updates feature selecting setting.

Endpoint security

Bug ID

Description

975704 FortiClient does not report most recent completed scan timestamp to EMS and causes last scan time to show incorrectly on EMS dashboard.

Install and upgrade

Bug ID

Description

955268

User can uninstall FortiClient when it is registered to EMS.

960301 FortiClient fails to install due to orphaned registry key.

982747

FortiPAM password filter extension is not removing automatically from Firefox when FortiClient (Windows) is uninstalled.

993353

FortiClient is missing telemetry pages after upgrading from 7.2.2 to 7.2.3.

Malware Protection and Sandbox

Bug ID

Description

844988 FortiClient (Windows) does not block USB drive with attempt to copy contents even if WPD/USB is set to block in profile.
857041 Windows 10 security center popup shows FortiClient and Windows Defender are off.
863802 FortiClient (Windows) cannot detect SentinelOne when they have product on OS level.
871078 Antiexploit protection blocks Adobe plugin in Chrome.
872970 Bubble notifications do not appear when inserting USB drive in endpoint machine.

874578

Real-time protection (RTP) does not delete quarantined files after cullage time.

901065 Logitech driver breaks after installing FortiClient with Malware Protection feature enabled in installer.
915300 FortiClient (Windows) detects file configured as exception as malware.

919007

FortiClient (Windows) cannot scan mapped drives on-demand.

919499 Windows Security Center shows that FortiClient (Windows) is inactive when FortiClient (Windows) is running and up-to-date.
946756 EMS logs USB events logged when there is an allow rule configured.
948985 update_task downloads AV signature from FDS, but AV engine fails to verify the signature. FortiClient (Windows) does not keep copy of problem signature.
956963 FortiClient Spoolsv is blocked when Windows antimalware scan is enabled.
966195 Antimalware detects W64/AI.Pallas Suspicious and fails to quarantine.
972036 Sandbox agent uses high CPU/memory/I/O when connecting to external SSD.
972671 If Malware Protection is enabled, Valorant fails to work.
984972 RTP fails to detect ransomware Lockbit.K!tr.ransom.
988110 Sandbox fails to exclude trusted files from scanning if the file is in network folder.
991539 FortiClient (Windows) cannot open AV logs on the scan result page after performing on-demand or scheduled scan.

996029

fmon blocks shared directory that sumidero SNC SQL Tool uses due to suspicious virus that FortiClient (Windows) detects in bitacora.exe.

996431 FortiClient (Windows) cannot block remote NDIS device when the net class device is set to block in removable media access function.

998905

FortiClient cannot detect a malicious file, PowerISO6.exe.

1004611

FortiClient removable media access does not scan USB drive.

1012083 If Anti Exploit is enabled on EMS, FortiClient (Windows) blocks certificates on DocuSign.

Zero Trust tags

Bug ID Description

1002079

Security Zero Trust tagging rule to tag endpoints where automatic updates are enabled does not work as expected.

1013973 Host check policy does not work as expected when using OR logic.

Software Inventory

Bug ID

Description

737970 Software Inventory on EMS does not properly reflect software changes (adding/deleting) on Windows endpoints.
844392 Software Inventory shows last installation time in future.

Performance

Bug ID

Description

1012529 FortiClient constantly and very frequently writes event files and cause CPU and overheating issues.
1015900 FortiESNAC has high RAM consumption on Windows servers.

Quarantine management

Bug ID

Description

1009212 EMS FCrestorequarant tool does not delete the restored file from quarantine folder.

RTP

Bug ID

Description

1013796 Real-time protection (RTP) scans compressed files above maximum file size defined in EMS.

Remote Access

Bug ID

Description

973808 On a non-compliant endpoint using a non-English OS, such as Spanish, FortiClient (Windows) fails to show warning prompt when trying to connect to VPN.
992814 Disclaimer acceptance always pops up when VPN always on is configured.
997718 When FortiClient enables autoconnect, it behaves like always-up is enabled.
1000706 VPN before Windows logon requires second attempt -due to CachedLogonsCount issue.
1021770 Connecting to VPN in FortiTray does not open Remote Access tab when a remote gateway is not reachable.

Remote Access - IPsec

Bug ID

Description

758424 Certificate works for IPsec VPN tunnel if put on local computer but fails to work if same certificate is in current user store.
969995 Autoconnect does not work reliably with IPsec VPN using username/password with one-time password and client certificate.
971554 FortiClient (Windows) sends access request for IPsec VPN when password renewal is canceled.
986732 After upgrading, IPsec VPN IKEv2 tunnel stops working.
995970 FortiClient (Windows) has GUI issues if connecting from FortiTray and the default tab is Remote Access.
997277 FortiClient autoconnects without autoconnect configured.
1003780 IPsec VPN IKEv1 with certificate authentication has connection issues when off-net.
1005618 IPsec VPN fails to connect if R3 Intermediate certificate is NOT imported and ISRG Root X1 issues FortiGate server certificate.

Remote Access - SSL VPN

Bug ID

Description

837391 FortiClient does not send public IP address for SAML, leading to 0.0.0.0 displaying on FortiOS and FortiSASE.
874759 SSL VPN has DNS issues if AWS Route53 is configured for name resolution.
875999 FortiClient does not show GUI prompt to enter PIN for SSL VPN certificate stored on USB PKI/SmartCard device.
884926 Okta SAML token window popup displays in low resolution.
909244 SSL VPN split DNS name resolution stops working.
909755 SSL VPN split tunnel does not work for Microsoft Teams.
920383 FortiClient (Windows) always enables Turn off smart multi-homed name resolution on the Windows machine after successful connection.
922941 Connecting to SSL VPN with FQDN that resolves to both IPv4 and IPv6 as remote gateway gets stuck at 98%.
942668 Split DNS on SSL VPN only resolves the first DNS server.
950787 Domain filter cannot block access specific server FQDN.
961079 New Microsoft Teams application does not work if application-based split tunnel is used.
964036 Gateway selection (e.g. saml-login) based on ping speed or TCP round trip does not work.
979646 FortiClient (Windows) cannot connect VPN with [-7200] or [-6006] error while using SAML with external browser.
989864 When network lockdown is enabled in Remote Access profile, signing in to Windows takes longer than usual.
994884 SSL VPN connections get stuck on 40%.
999205 Internal VPN browser is vulnerable for man in the middle attack.
1000589 VPN is stuck on connecting and error 6005 occurs if SAML takes longer than 60 seconds.
1002294 FortiClient does not reconnect to the VPN until restarted.
1002456 After upgrading FortiClient, customized host check fail warning does not appear when tag is on device.
1006295 FortiClient fails to consistently connect and gets stuck at 40% with DNS round robin of FortiGates (SASE).
1008116 After upgrade, SAML VPN is stuck at 0% with error (-6005) when CA is in user store.
1015381 FortiClient takes longer than usual to autoconnect.
1016971 FortiClient fails to autoconnect and gets stuck in Connecting state until reboot.
1018126 WMIPRVSE.exe service CPU% spikes when connected to SIA VPN.

Vulnerability Scan

Bug ID

Description

795393

Vulnerability events are not removed from EMS after successful patch.

849485 FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425.
869253 FortiClient (Windows) detects vulnerability when the required KB is installed.
989431 Vulnerability Scan recognizes Windows 10 as Windows 11.
1010776 FortiClient detects incorrect vulnerability for Rocket.chat and Rocket.chat.electron.
1011358 Vulnerability Scan shows no results, but Qualys reports multiple for same endpoints.

Logs

Bug ID

Description

849043 SSL VPN add/close action does not show on FortiGate Endpoint Event section.
903480 FortiClient (Windows) fails to generate log message to FortiAnalyzer or EMS when ZTNA tag prohibits VPN access.

948887

FortiClient does not send Windows log of Exchange Server logon failure (Event ID 4625).

965729 FortiClient (Windows) does not send Web Filter monitor and block categories logs to FortiAnalyzer.
979323 FortiClient does not send any logs to FortiAnalyzer unless Log All URLs is enabled.
984729 Traffic logs do not populate on FortiAnalyzer.
985044 FortiClient log level does not change from debug and user cannot delete log files from "%AppData%".
988706 Web Filter log in FortiAnalyzer does not have URL information.
993163 FortiClient (Windows) does not generate fcdblog log file in the trace logs folder.
996345 Disabling logging from EMS profile still results in it being enabled.
996767 FortiAnalyzer does not show endpoint logs after endpoint upgrade from 7.0.9 to 7.2.3.
1016539 Vulnerability reports do not display username information in FortiAnalyzer.

Web Filter and plugin

Bug ID Description
519066 User cannot print to WSD network printer when FortiProxy is enabled.
836906 After FortiClient install, extended uptime results in audio cracking.
851700 Users get popup message from FortiClient: Microsoft Edge extension policy anomaly detected, please restart browser.
871325 Web Filter breaks DW Spectrum.
875298 Exclusion list does not work properly with regular expressions.

883568

Web Filter causes Docker pull command to fail and connectivity issues afterward.

890433 Firefox extension is stuck on older version.
903426

User cannot access internal application with Web Filter enabled.

Workaround: Add a simple rule to allow HTTP/HTTPS server IP addresses.

904840 When a user is performing a device recovery in iTunes, error 3500 occurs.
909060 User cannot update information on internal portal with Web Filter active.
911410 Safe Search restriction level does not apply properly if it is enabled for both Web and Video Filters.
939986 Web Filter blocks LUXTRUST middleware.
948500 Video Filter does not block YouTube channel if channel ID case changes in the URL.
962502 Web Filter does not respect exclusion list when imported from FortiGate with web category overrides.
978252 Microsoft Edge guest browsing bypasses Web Filter blocked sites.
996420 Web Filter has issue with resolved IP addresses in multiple ISDB objects such as cloud applications.
997118 Web Filter extension does not apply DNS restrictions when Safe Search is enabled on Web Filter profile.
998747 FortiClient does not block Gmail when using Gmail link in Chrome browser.
999256 FortiClient (Windows) blocks some HTTP exclusions that it should allow.
1002532 FortiClient does not take exceptions set on Web Filter profile and blocks download of RDP plugin, blocking access to server.
1008112 Web Filter blocks downloading some files in web.whatsapp.com and always shows block page.
1013487 Web Filter blocks WebEx as unrated.

ZTNA connection rules

Bug ID

Description

814953

Using an external browser for SSH ZTNA requires restarting FortiClient on Windows 11.

836246

Going from off-Fabric to on-Fabric does not stop the ZTNA service and keeps endpoint from connecting.

839589

ZTNA TCP forwarding not working for GoAnywhere application.

857909 FortiClient (Windows) does not support enabling encryption for ZTNA TCP forwarding rules acquired from ZTNA service portal.
857999 FortiClient does not support use of external browser for SAML authentication for ZTNA rules acquired through service portal.
872153 Old certificate is not deleted when FortiClient is uninstalled or upgraded.
918045 FortiClient (Windows) requests ZTNA certificate when switching between user accounts.
919832 ZTNA stops working after days with the error message No ZTNA client certificate was provided.

921406

ZTNA destination rule using hostname does not work.

931275

ZTNA destination rules stop working.

942413

Issue occurs when trying to reach a ZTNA destination added to FortiClient manually from public IP address as it does not resolve.

949999

SAML authentication does not work with Azure AD certificate-based authentication.

952888 IPv6 DNS servers bypass inline CASB IPv4 access proxies.

954946

ZTNA TCP forwarding does not show the untrusted certificate prompt warning with SAML authentication.

955377

FortiClient (Windows) blocks ZTNA because device is offline.

955437

With multiple browsers installed and external browser used for SAML authentication, choosing browser option does not show up if user does not choose any.

965476 User cannot access website with certificate warning and Forticlient DNS Root certificate signs the certificate.
967199 No ZTNA client certificate was provided error occurs when trying to access HTTPS page.
975845 FortiClient must notify end user that certificate is not trusted for ZTNA connection when disallow_invalid_server_certificate is enabled.

976028

ZTNA feature driver fortitransctrl fails to start and causes ZTNA TCP forwarding to not work as expected.

977407 ZTNA TCP forwarding with authentication does not work properly for SaaS and SaaS group applications.
990864 With SAML for ZTNA authentication, after closing the first session, the second session continues to request credentials.
992649 User cannot create FortiGate tunnel if FortiGate works as both VPN and ZTNA proxy server.
995677 ZTNA TCP forwarding fails to prompt for SAML authentication with external browser after closing and reattempting the connection.
1001116 FortiClient requests SAML credentials after network change in ZTNA connections.

FSSOMA

Bug ID

Description

900953 SSOMA does not send SSO sessions information to FortiAuthenticator.

909844

FSSO sessions drop earlier than expected.

964769

FSSOMA for Entra ID does not send tenant ID to FortiAuthenticator.

995379

FSSOMA does not properly install on CIS hardened Windows 10 and 11 image.

Onboarding

Bug ID

Description

982079

FortiClient Cloud invitation with LDAP verification type to Entra ID fails with Azure Token Required error.

1014158 Telemetry page shows Connecting to EMS continuously when user authentication fails.

PAM

Bug ID

Description

993068 Firefox FortiPAM launch secret does not record screen for newly opened tabs. It only records the first tab opened from launch secret.

993164

manifest.json needs update in Firefox PAM extension to include autoupdate link.

1001231 FortiPAM extension does not support Firefox.

1015585

FortiClient (Windows) closes entire MobeXterm application when a launched secret reaches the max session duration.

Other

Bug ID

Description

834389 FortiClient has incompatibility with Fuji Nexim software.
919017 FortiClient changes the checksum hash of the installer for Baramundi Management Agent.
984763 NETIO.SYS/FortiWF2.sys causes blue screen of death (BSOD) on Windows 10.
998183 FortiESNAC.exe crashes and fails to update signatures.
999139 Laptop Wi-Fi DNS setting gets stuck in unknown DNS server after FortiClient connects to and disconnects from IPsec or SSL VPN.
1006130 FortiShield.sys causes BSOD with FortiClient.

1013438

FortiClient blocks RADIUS authentication on Arube HPE switch ports.

1015385

Redstor Backup Pro causes BSOD when FortiClient (Windows) scans it.