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Upgrading

Upgrading

Upgrading from previous EMS versions

Note

EMS 7.2.0 only supports FortiClient 7.2 and 7.0. You must first upgrade older FortiClient versions to 7.0.7 or newer before upgrading EMS to 7.2.0.

FortiClient EMS supports direct upgrade from EMS 6.2, 6.4, and 7.0. To upgrade older EMS versions, follow the upgrade procedure outlined in FortiClient and FortiClient EMS Upgrade Paths.

With the endpoint security improvement feature, there are backward compatibility issues to consider while planning upgrades. See Recommended upgrade path.

EMS 7.2.0 does not support legacy Fabric Agent licenses, which were in use before 2021 and have reached end-of-life (EOL). Following is a list of discontinued SKUs:

  • FC1-15-EMS01-297-01-DD
  • FC2-15-EMS01-297-01-DD
  • FC3-15-EMS01-297-01-DD
  • FC4-15-EMS01-297-01-DD
  • FC1-15-EMS03-297-01-DD
  • FC2-15-EMS03-297-01-DD
  • FC1-15-EMS01-158-02-DD
  • FC1-15-EMS02-158-02-DD

If you have the Fabric Agent licenses, you must convert the license to a different license type using the Fortinet Customer & Service Support portal before proceeding with EMS upgrade to 7.2.0. See Upgrading from an earlier FortiClient EMS version for details.

If you attempt an upgrade to EMS 7.2.0 with the legacy licenses, the EMS installer displays an error message: "Legacy Fabric Agent license is not supported after upgrade". The EMS upgrade does not proceed.

Downgrading to previous versions

FortiClient EMS does not support downgrading to previous EMS versions.

Upgrading

Upgrading from previous EMS versions

Note

EMS 7.2.0 only supports FortiClient 7.2 and 7.0. You must first upgrade older FortiClient versions to 7.0.7 or newer before upgrading EMS to 7.2.0.

FortiClient EMS supports direct upgrade from EMS 6.2, 6.4, and 7.0. To upgrade older EMS versions, follow the upgrade procedure outlined in FortiClient and FortiClient EMS Upgrade Paths.

With the endpoint security improvement feature, there are backward compatibility issues to consider while planning upgrades. See Recommended upgrade path.

EMS 7.2.0 does not support legacy Fabric Agent licenses, which were in use before 2021 and have reached end-of-life (EOL). Following is a list of discontinued SKUs:

  • FC1-15-EMS01-297-01-DD
  • FC2-15-EMS01-297-01-DD
  • FC3-15-EMS01-297-01-DD
  • FC4-15-EMS01-297-01-DD
  • FC1-15-EMS03-297-01-DD
  • FC2-15-EMS03-297-01-DD
  • FC1-15-EMS01-158-02-DD
  • FC1-15-EMS02-158-02-DD

If you have the Fabric Agent licenses, you must convert the license to a different license type using the Fortinet Customer & Service Support portal before proceeding with EMS upgrade to 7.2.0. See Upgrading from an earlier FortiClient EMS version for details.

If you attempt an upgrade to EMS 7.2.0 with the legacy licenses, the EMS installer displays an error message: "Legacy Fabric Agent license is not supported after upgrade". The EMS upgrade does not proceed.

Downgrading to previous versions

FortiClient EMS does not support downgrading to previous EMS versions.