Known issues
The following issues have been identified in FortiClient (macOS) 7.0.8. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Configuration
|
Bug ID |
Description |
|---|---|
| 730415 | FortiClient (macOS) backs up configuration that is missing locally configured zero trust network access (ZTNA) connection rules. |
|
817546 |
FortiClient (macOS) does not point to usforticlient.fortinet.net for signature update setting when Location-US | Server-FortiGuard. |
Endpoint control
GUI
|
Bug ID |
Description |
|---|---|
| 794215 | GUI displays FortiClient SNI through EMS Telemetry information when connected to FortiClient Cloud. |
|
832758 |
GUI shows realtime protection as off when the feature is enabled and quarantines files effectively on endpoint. |
Remote Access
Vulnerability Scan
|
Bug ID |
Description |
|---|---|
| 786011 | Vulnerability feature does not autopatch macOS Monterey 12.2.1 after it detects operating system (OS) vulnerability on macOS Monterey 12.1. |
|
790288 |
Vulnerability Scan does not detect OS vulnerabilities. |
Web Filter and plugin
|
Bug ID |
Description |
|---|---|
|
755055 |
When action set for site categories is warn, browser does not show the customized webpage, which allows user to bypass blocking. |
| 772332 | External Ethernet adapter dongle gets disconnected when speed test is run. |
| 795631 | Web Filter does not block the selected categories. |
|
856060 |
Web Filter with proxy mode does not work on macOS 13.0 Ventura. |
| 885330 | FortiClient on macOS 13.0.1 Web Filter does not block websites. |
| 886326 | Web Filter cannot filter URL with URI pathway. |
Zero Trust tags
|
Bug ID |
Description |
|---|---|
| 793033 | ZTNA LDAP group rule does not work. |
| 794385 | FortiClient detects third party antivirus tag. |
Application Firewall
|
Bug ID |
Description |
|---|---|
| 718957 | Application Firewall does not work after reboot. |
|
800344 |
You can remotely access quarantined endpoints using VNC protocol. |
|
814391 |
FortiClient Cloud Application Firewall application signatures block allowlisted applications. |
|
834500 |
FortiClient fails to block Application Firewall categories when web client category is set to monitor. |
|
834839 |
Web Filter does not block traffic when proxy mode is disabled and Application Firewall is disabled. |
Avatar and social login information
|
Bug ID |
Description |
|---|---|
| 878050 | Avatar does not update on FortiGate dashboards and FortiGate cannot show updated information. |
Performance
|
Bug ID |
Description |
|---|---|
| 778651 | Large downloads and speed tests result in high latency, packet loss, and poor performance. |
Deployment and installers
|
Bug ID |
Description |
|---|---|
| 764672 | FortiClient displays deployment window for user when EMS configured unattended installation. |
|
825169 |
ZTNA feature under deployment package feature selection does not support macOS. |
Installation and upgrade
|
Bug ID |
Description |
|---|---|
|
827939 |
FortiTray is not open anymore prompt shows when deploying FortiClient using script through mobile device management. |
| 828781 | FortiClient (macOS) behaves inconsistently when uninstalling it through commands in terminal and the FortiClientUninstaller GUI tool. |
License
|
Bug ID |
Description |
|---|---|
| 874676 | EMS tags endpoint with existing ZTNA host tags for vulnerabilities and AV after EMS administrator updates license from Endpoint Protection Platform to Remote Access. |
Logs
|
Bug ID |
Description |
|---|---|
|
746108 |
FortiClient cannot handle log upload. |
| 750703 | IPsec and SSL VPN events are not logged on FortiAnalyzer appropriately. |
|
801134 |
FortiClient (macOS) does not generate or replicate SSL VPN logs for upload to FortiAnalyzer when it establishes a tunnel. |
|
872875 |
Disabling Client-Based Logging When On-Fabric in EMS does not work. |
Malware Protection and Sandbox
|
Bug ID |
Description |
|---|---|
| 829415 | When next generation antivirus is enabled, FortiClient (macOS) shows real time protection (RTP) as disabled. |
| 833845 | FortiClient (macOS) does not submit .zip files to Cloud Sandbox if Malware Protection is enabled and .zip is under RTP exclusion list. |
|
837638 |
Identifying malware and exploits using signatures received from FortiSandbox does not work. |
|
855555 |
When RTP is enabled and |
Onboarding
|
Bug ID |
Description |
|---|---|
| 811976 | FortiClient (macOS) may prioritize using user information from authentication user registered to EMS. |
| 869657 | FortiClient (macOS) upgraded with EMS created user authentication (local/LDAP/SAML) installer does not show authentication prompt after upgrade. |
Zero Trust Telemetry
|
Bug ID |
Description |
|---|---|
| 879999 | On Telemetry update, FortiClient replaces any existing rules in PF table. |
ZTNA connection rules
|
Bug ID |
Description |
|---|---|
| 838075 | ztagent daemon runs after FortiClient (macOS) deregisters from EMS and ZTNA rules still work. |
|
831943 |
ZTNA client certificate is not removed from user certificate store after FortiClient (macOS) uninstall. |
|
862273 |
ZTNA breaks intranet connection and ZTNA destination after running a custom macOS application. |
|
887188 |
FortiClient (macOS) does not remove ZTNA entries in host file after disconnecting from EMS. |
| 905880 | ZTNA certificate prompt displays when deploying FortiClient (macOS) with Jamf Pro configuration profiles.
Workaround: enable ZTNA in both on- and off-Fabric profile if you are using both on- and off-Fabric profiles. |