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Known issues

Known issues

The following issues have been identified in version 7.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Dashboard

Bug ID

Description

774663 EMS changes dashboard status widgets settings after user refreshes EMS status page.
781654 EMS does not remove dashboard outbreak alerts when endpoint disconnects.

786159

Vulnerability Scan widget is not showing the correct number when first loaded.

Endpoint management

Bug ID

Description

738831 Multitenancy custom site group assignment rules Run Rules Now does not work.
756675 Total endpoint count increases on vulnerability dashboard when clicking Total Vulnerabilities.
760816 Group assignment rules based on IP addresses do not work when using split tunnel.
770290 All Groups does not show endpoints in a subgroup.
770364 Disable third-party features for non-Windows endpoints.
772402 EMS does not move endpoint to correct workgroup based on installer ID after deploying FortiClient from EMS.

785186

Users are not removed from policy after deleting the domain.

786196

LDAP fails to sync specific security groups in AD.

Endpoint policy and profile

Bug ID

Description

466124 User cannot change <nat_alive_freq> value.

776391

Chromebook user effective profile does not show all profiles assigned.

777067 EMS does not import Web Filter profiles from FortiOS if login banners are enabled.

777957

EMS assigns the wrong profile to an endpoint.

778724

Disabling Exclude Selected Applications from Vulnerability Compliance Check and saving does not work if an application is added.

779275

Disabling keyword scanning on search engines has no effect.

779337

EMS always sets safe search level to moderate for Bing and Yahoo searches.

783380

API error while updating OS version Zero Trust tagging rule for Android/iOS.

EMS policy and profile

Bug ID

Description

785652 The network drive scan setting from EMS profile is broken.

786109

EMS test Sandbox connection failed with several Development Tool Error.

786161

Manage policies page has an issue with filtering on name or assigned groups.

Installation and upgrade

Bug ID

Description

754722 Uninstall deployment from EMS does not work on FortiClient 6.4.6.

756267

User cannot delete custom installer with name that includes a space.

785991

Anti-Virus Display value is incorrect on import.

786146

Missing FortiClient EMS 6.4.7 Endpoint info after upgrading EMS from 6.4.7 to 7.0.3.229.

Zero Trust tagging

Bug ID

Description

763868

EMS cannot identify domain/local users if they have the same username.

772022

Tagging fails when endpoint meets tagging rules.

773928

EMS only lists FortiGuard outbreak detection rules in default site.

776439

EMS is missing OS version 12 for Android in Zero Trust tagging rules.

781381

EMS is missing new CentOS Linux distributions in Zero Trust tagging rules.

781590 EMS does not send all tag definitions to all FortiGates when some tags are not applied to any endpoints.

Deployment and installers

Bug ID

Description

714496 FortiClient Cloud upgrade keeps installer on instance and causes space to run out on disk.

754722

Uninstall deployment from EMS does not work on FortiClient 6.4.6.

773672 Disabling installer ID in FortiClient installer does not take effect.

Administration

Bug ID

Description

728424 Administrator with Manage custom groups permission cannot create or delete custom groups.

765261

EMS does not disable request for diagnostic log for mobile devices.

773674

EMS fails to work properly when user tries to start new database backup when previous backup still in progress.

781379 Adding classification tags is not disabled for viewing roles.

Fabric devices

Bug ID

Description

741546 FortiGate automatically deauthorizes and disconnects websocket with EMS 20 to 25 minutes after authorization.

785102

EMS should show FortiGate version under Fabric devices.

785606

When a client is deregistered from EMS GUI, the classification importance tag assigned to it will get deleted after some time.

793362

EMS connector does not authorize FortiGate with fingerprint.

Configuration

Bug ID

Description

745913 SMTP configuration fails authentication.

Endpoint control

Bug ID

Description

770610

IndexError: list index out of range at /api/v1/invitation/index/.

779267 FortiClient does not receive the updated profile and does not sync.

786160

Profile syncing status issue in "Manage Policies" page.

GUI

Bug ID

Description

551109 Add trusted sources list and logos to tooltip.
767469 EMS marks many endpoints as not installed after upgrade.
770204 When CX changes the invitation link expiry date, the previous invitation link does not work.
771027 FortiClient does not detect virus within large zip file, but detects it when extracted.

771237

EMS ZTNA rules table must display more setting fields.

779249

EMS with ZTNA license allows user to enable and configure Sandbox Cloud feature.

Vulnerability Scan

Bug ID

Description

725170 EMS does not show FortiClient-detected vulnerabilities.

740041

Vulnerability logging with filepath and applications.

Zero Trust Telemetry

Bug ID

Description

763957 FortiClient prompts for telemetry key when administrator changed telemetry key on EMS.

Endpoint security

Bug ID

Description

783287 Let's Encrypt ACME certificate request fails due to port 80 on autotest system.
777546 Regenerating ACME certificate option does not appear after adding, deleting, or editing a site.

784554

Importing ACME Certificate in EMS Settings gets an error.

Performance

Bug ID

Description

760665 EMS is unstable with 100 FortiGates.

Other

Bug ID

Description

752052 EMS does not sending alert emails.
759986 Handle SMTP message size limit.

786181

EMS is not sending EMS and endpoint alert emails.

Known issues

The following issues have been identified in version 7.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Dashboard

Bug ID

Description

774663 EMS changes dashboard status widgets settings after user refreshes EMS status page.
781654 EMS does not remove dashboard outbreak alerts when endpoint disconnects.

786159

Vulnerability Scan widget is not showing the correct number when first loaded.

Endpoint management

Bug ID

Description

738831 Multitenancy custom site group assignment rules Run Rules Now does not work.
756675 Total endpoint count increases on vulnerability dashboard when clicking Total Vulnerabilities.
760816 Group assignment rules based on IP addresses do not work when using split tunnel.
770290 All Groups does not show endpoints in a subgroup.
770364 Disable third-party features for non-Windows endpoints.
772402 EMS does not move endpoint to correct workgroup based on installer ID after deploying FortiClient from EMS.

785186

Users are not removed from policy after deleting the domain.

786196

LDAP fails to sync specific security groups in AD.

Endpoint policy and profile

Bug ID

Description

466124 User cannot change <nat_alive_freq> value.

776391

Chromebook user effective profile does not show all profiles assigned.

777067 EMS does not import Web Filter profiles from FortiOS if login banners are enabled.

777957

EMS assigns the wrong profile to an endpoint.

778724

Disabling Exclude Selected Applications from Vulnerability Compliance Check and saving does not work if an application is added.

779275

Disabling keyword scanning on search engines has no effect.

779337

EMS always sets safe search level to moderate for Bing and Yahoo searches.

783380

API error while updating OS version Zero Trust tagging rule for Android/iOS.

EMS policy and profile

Bug ID

Description

785652 The network drive scan setting from EMS profile is broken.

786109

EMS test Sandbox connection failed with several Development Tool Error.

786161

Manage policies page has an issue with filtering on name or assigned groups.

Installation and upgrade

Bug ID

Description

754722 Uninstall deployment from EMS does not work on FortiClient 6.4.6.

756267

User cannot delete custom installer with name that includes a space.

785991

Anti-Virus Display value is incorrect on import.

786146

Missing FortiClient EMS 6.4.7 Endpoint info after upgrading EMS from 6.4.7 to 7.0.3.229.

Zero Trust tagging

Bug ID

Description

763868

EMS cannot identify domain/local users if they have the same username.

772022

Tagging fails when endpoint meets tagging rules.

773928

EMS only lists FortiGuard outbreak detection rules in default site.

776439

EMS is missing OS version 12 for Android in Zero Trust tagging rules.

781381

EMS is missing new CentOS Linux distributions in Zero Trust tagging rules.

781590 EMS does not send all tag definitions to all FortiGates when some tags are not applied to any endpoints.

Deployment and installers

Bug ID

Description

714496 FortiClient Cloud upgrade keeps installer on instance and causes space to run out on disk.

754722

Uninstall deployment from EMS does not work on FortiClient 6.4.6.

773672 Disabling installer ID in FortiClient installer does not take effect.

Administration

Bug ID

Description

728424 Administrator with Manage custom groups permission cannot create or delete custom groups.

765261

EMS does not disable request for diagnostic log for mobile devices.

773674

EMS fails to work properly when user tries to start new database backup when previous backup still in progress.

781379 Adding classification tags is not disabled for viewing roles.

Fabric devices

Bug ID

Description

741546 FortiGate automatically deauthorizes and disconnects websocket with EMS 20 to 25 minutes after authorization.

785102

EMS should show FortiGate version under Fabric devices.

785606

When a client is deregistered from EMS GUI, the classification importance tag assigned to it will get deleted after some time.

793362

EMS connector does not authorize FortiGate with fingerprint.

Configuration

Bug ID

Description

745913 SMTP configuration fails authentication.

Endpoint control

Bug ID

Description

770610

IndexError: list index out of range at /api/v1/invitation/index/.

779267 FortiClient does not receive the updated profile and does not sync.

786160

Profile syncing status issue in "Manage Policies" page.

GUI

Bug ID

Description

551109 Add trusted sources list and logos to tooltip.
767469 EMS marks many endpoints as not installed after upgrade.
770204 When CX changes the invitation link expiry date, the previous invitation link does not work.
771027 FortiClient does not detect virus within large zip file, but detects it when extracted.

771237

EMS ZTNA rules table must display more setting fields.

779249

EMS with ZTNA license allows user to enable and configure Sandbox Cloud feature.

Vulnerability Scan

Bug ID

Description

725170 EMS does not show FortiClient-detected vulnerabilities.

740041

Vulnerability logging with filepath and applications.

Zero Trust Telemetry

Bug ID

Description

763957 FortiClient prompts for telemetry key when administrator changed telemetry key on EMS.

Endpoint security

Bug ID

Description

783287 Let's Encrypt ACME certificate request fails due to port 80 on autotest system.
777546 Regenerating ACME certificate option does not appear after adding, deleting, or editing a site.

784554

Importing ACME Certificate in EMS Settings gets an error.

Performance

Bug ID

Description

760665 EMS is unstable with 100 FortiGates.

Other

Bug ID

Description

752052 EMS does not sending alert emails.
759986 Handle SMTP message size limit.

786181

EMS is not sending EMS and endpoint alert emails.