Fortinet Document Library

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Table of Contents

Known issues

The following issues have been identified in version 7.0.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Multitenancy

Bug ID

Description

722030

FortiGate cannot get endpoint record information from EMS 7.0 and FortiOS 7.0.

722144 FortiClient cannot connect with non-default site after deleting non-default site and recreating it.

722178

FortiGate cannot get notification from EMS to call host_tag API when EMS creates new Zero Trust Network Access tag or deletes an old one.

750711

With FQDN enabled, URL is incorrect when switching between different sites.

751261

Administrator cannot delete specific users when multitenancy is enabled.

751889

EMS fails to import certificate from local ACME server if managing multiple custom sites.

Dashboard

Bug ID

Description

744018 Dashboard displays wrong license expiration alert.
752664 Configure License page details go blank after adding FortiCare account for licensing on EMS.

Endpoint management

Bug ID

Description

705010

EMS shows endpoints with incorrect username.

725170

Vulnerabilities that FortiClient has detected do not show in EMS.

728428

FortiClient Cloud does not have LDAP management option for administrator roles.

737217

EMS and FortiClient (Windows) report different management statuses.

744649

Domain endpoint does not reregister after deleting domain.

748306

Chromebook Status drilldown pages do not show all columns if URL is lengthy.

750415

Administrator cannot delete domains.

754794

Domain sync fails with Invalid Device data: invalid character error.

Endpoint policy and profile

Bug ID

Description

708985

Exclude Selected Applications from Vulnerability Compliance Check gives error when adding an application.

720348

VPN settings hides Show "Always Up" Option when Auto Connect Only When Off-Fabric option is enabled.

726911

FortiClient GUI does not show tags.

736179

Profile must add support for using browser as external user agent for SAML SSL VPN.

736997

Testing XML fails with errors found in the following components during parsing: Sandboxing:'sbcloud'.

737592

XML configuration becomes overwritten.

739218

Removable media access XML settings are not updated to EMS GUI.

742325

User cannot access URL from endpoint when URLs are set as simple expression exclusion list in EMS Web Filter.

742843

Missing warn_invalid_server_certificate value crashes GUI after upgrade.

746469

When creating an SSL VPN tunnel manually with XML, the certificate check details do not get passed to the main XML.

750022

Real-time protection Delete option does not delete file or prompt for virus detection.

751718

Web Filter changes from FortiManager or FortiGate sync incorrectly.

Zero Trust tagging

Bug ID

Description

718145 Endpoint record entries disappear from FortiGate when using EMS tags.

743765

Zero Trust tags do not save values.

Deployment and installers

Bug ID

Description

700462

FortiClient download URL refresh button fails to get new IP address.

729978

EMS fails to create deployment package that includes Windows and macOS images.

733322 Wrong configuration in default configuration of FortiClient installer. Registration after deployment fails.
751917 Editing a deployment package results in multiple recreations of the zip file.
756267 Administrator cannot delete custom installer with name that includes a space.
756715 EMS defaults Invalid Cert Action to Warn for created FortiClient installer.

Workaround: EMS administrator to select Allow for Invalid Cert Action when creating FortiClient installer.

System Settings

Bug ID

Description

755166 Redirect HTTP request to HTTPS does not work.

Administration

Bug ID

Description

737139

Total number of endpoints that EMS shows is less when logged in as a read-only administrator.

744566 SAML SSO user should have restricted permissions by default.

Fabric devices

Bug ID

Description

682639 EMS never updates Fabric Devices state after authorizing the FortiGate.
708672 FortiGate can only show one FortiClient (latest connected via SSL VPN) in endpoint record list and only this FortiClient gets dynamic address.
744403 EMS sends sysinfo changed updates to FortiGate when data has not changed.
753719 Issues on EMS (httpd.exe) with one FortiGate connected.

FortiGuard Outbreak Alert

Bug ID

Description

730007 Add EOAP package version info into FortiGuard Signature Information page.

732130

EMS must differentiate between FortiGuard Outbreak Alert rules and Zero Trust tagging rules when sending them to FortiClient.

System Settings

Bug ID

Description

729499 Endpoints fail to update antivirus (AV) signatures, causing EMS to consistently send AV out-of-date email notifications.
745913 SMTP configuration fails authentication.
751922 After deleting custom certificate, Chromebook port 8443 still holds same certificate.

License management

Bug ID

Description

716126 FortiSASE instance uses next generation endpoint security licenses.

741773

Maximum amount of license seats used per tenant causes FortiClient to lose Application Firewall and Malware Protection tabs.

Other

Bug ID

Description

702712 Many Cannot enumerate AD Domain until email alert is sent for previous error warning errors in EMS logs.
720518 Memory error while compressing data errors in FCM error logs.
747752 Three FOS_Server.exe process restarts on EMS.

Known issues

The following issues have been identified in version 7.0.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Multitenancy

Bug ID

Description

722030

FortiGate cannot get endpoint record information from EMS 7.0 and FortiOS 7.0.

722144 FortiClient cannot connect with non-default site after deleting non-default site and recreating it.

722178

FortiGate cannot get notification from EMS to call host_tag API when EMS creates new Zero Trust Network Access tag or deletes an old one.

750711

With FQDN enabled, URL is incorrect when switching between different sites.

751261

Administrator cannot delete specific users when multitenancy is enabled.

751889

EMS fails to import certificate from local ACME server if managing multiple custom sites.

Dashboard

Bug ID

Description

744018 Dashboard displays wrong license expiration alert.
752664 Configure License page details go blank after adding FortiCare account for licensing on EMS.

Endpoint management

Bug ID

Description

705010

EMS shows endpoints with incorrect username.

725170

Vulnerabilities that FortiClient has detected do not show in EMS.

728428

FortiClient Cloud does not have LDAP management option for administrator roles.

737217

EMS and FortiClient (Windows) report different management statuses.

744649

Domain endpoint does not reregister after deleting domain.

748306

Chromebook Status drilldown pages do not show all columns if URL is lengthy.

750415

Administrator cannot delete domains.

754794

Domain sync fails with Invalid Device data: invalid character error.

Endpoint policy and profile

Bug ID

Description

708985

Exclude Selected Applications from Vulnerability Compliance Check gives error when adding an application.

720348

VPN settings hides Show "Always Up" Option when Auto Connect Only When Off-Fabric option is enabled.

726911

FortiClient GUI does not show tags.

736179

Profile must add support for using browser as external user agent for SAML SSL VPN.

736997

Testing XML fails with errors found in the following components during parsing: Sandboxing:'sbcloud'.

737592

XML configuration becomes overwritten.

739218

Removable media access XML settings are not updated to EMS GUI.

742325

User cannot access URL from endpoint when URLs are set as simple expression exclusion list in EMS Web Filter.

742843

Missing warn_invalid_server_certificate value crashes GUI after upgrade.

746469

When creating an SSL VPN tunnel manually with XML, the certificate check details do not get passed to the main XML.

750022

Real-time protection Delete option does not delete file or prompt for virus detection.

751718

Web Filter changes from FortiManager or FortiGate sync incorrectly.

Zero Trust tagging

Bug ID

Description

718145 Endpoint record entries disappear from FortiGate when using EMS tags.

743765

Zero Trust tags do not save values.

Deployment and installers

Bug ID

Description

700462

FortiClient download URL refresh button fails to get new IP address.

729978

EMS fails to create deployment package that includes Windows and macOS images.

733322 Wrong configuration in default configuration of FortiClient installer. Registration after deployment fails.
751917 Editing a deployment package results in multiple recreations of the zip file.
756267 Administrator cannot delete custom installer with name that includes a space.
756715 EMS defaults Invalid Cert Action to Warn for created FortiClient installer.

Workaround: EMS administrator to select Allow for Invalid Cert Action when creating FortiClient installer.

System Settings

Bug ID

Description

755166 Redirect HTTP request to HTTPS does not work.

Administration

Bug ID

Description

737139

Total number of endpoints that EMS shows is less when logged in as a read-only administrator.

744566 SAML SSO user should have restricted permissions by default.

Fabric devices

Bug ID

Description

682639 EMS never updates Fabric Devices state after authorizing the FortiGate.
708672 FortiGate can only show one FortiClient (latest connected via SSL VPN) in endpoint record list and only this FortiClient gets dynamic address.
744403 EMS sends sysinfo changed updates to FortiGate when data has not changed.
753719 Issues on EMS (httpd.exe) with one FortiGate connected.

FortiGuard Outbreak Alert

Bug ID

Description

730007 Add EOAP package version info into FortiGuard Signature Information page.

732130

EMS must differentiate between FortiGuard Outbreak Alert rules and Zero Trust tagging rules when sending them to FortiClient.

System Settings

Bug ID

Description

729499 Endpoints fail to update antivirus (AV) signatures, causing EMS to consistently send AV out-of-date email notifications.
745913 SMTP configuration fails authentication.
751922 After deleting custom certificate, Chromebook port 8443 still holds same certificate.

License management

Bug ID

Description

716126 FortiSASE instance uses next generation endpoint security licenses.

741773

Maximum amount of license seats used per tenant causes FortiClient to lose Application Firewall and Malware Protection tabs.

Other

Bug ID

Description

702712 Many Cannot enumerate AD Domain until email alert is sent for previous error warning errors in EMS logs.
720518 Memory error while compressing data errors in FCM error logs.
747752 Three FOS_Server.exe process restarts on EMS.