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Table of Contents

EMS Administration Guide

Marking all endpoints as uninstalled

You can mark all endpoints as uninstalled, which erases their historical event data.

This option is mainly useful for customers using virtual desktop infrastructure environments, where temporary desktop instances are used for a short duration, then terminated. After you use this option to mark all endpoints as uninstalled, only active instances will reconnect to EMS. This conveniently frees up the licenses that the terminated instances were using, and you can provision these licenses to active unlicensed endpoints.

To mark all endpoints as uninstalled:
  1. Go to Administration > Mark All Endpoints As Uninstalled.
  2. In the dialog, click Yes.

Marking all endpoints as uninstalled

You can mark all endpoints as uninstalled, which erases their historical event data.

This option is mainly useful for customers using virtual desktop infrastructure environments, where temporary desktop instances are used for a short duration, then terminated. After you use this option to mark all endpoints as uninstalled, only active instances will reconnect to EMS. This conveniently frees up the licenses that the terminated instances were using, and you can provision these licenses to active unlicensed endpoints.

To mark all endpoints as uninstalled:
  1. Go to Administration > Mark All Endpoints As Uninstalled.
  2. In the dialog, click Yes.