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FortiClient license and EMS communication enhancements

The following enhancements have been made to FortiClient license and EMS communication:

  • The EMS administrator can prohibit or allow end users to shut down FortiClient. This feature is only available for FortiClient (Windows).
  • FortiClient locally stores its applied license expiry date. Even if FortiClient cannot reach EMS, the features that it is licensed for are still available to the endpoint until the stored license expiry date.
To prohibit end users from shutting down FortiClient:
  1. In EMS, go to Endpoint Profiles > Manage Profiles.
  2. Select the desired profile.
  3. On the System Settings tab, ensure that Allow User to Shutdown When Registered to EMS is disabled.
  4. On the XML Configuration tab, ensure that the <system><ui><allow_shutdown_when_registered> element is configured as 0.
  5. Click Save.
  6. After an endpoint with the selected profile applied receives the updates from EMS, on the endpoint machine, right-click the FortiTray icon and verify that Shutdown FortiClient is grayed out.
To allow end users to shut down FortiClient:
  1. In EMS, go to Endpoint Profiles > Manage Profiles.
  2. Select the desired profile.
  3. On the System Settings tab, enable Allow User to Shutdown When Registered to EMS.
  4. On the XML Configuration tab, ensure that the <system><ui><allow_shutdown_when_registered> element is configured as 1.
  5. Click Save.
  6. After an endpoint with the selected profile applied receives the updates from EMS, on the endpoint machine, right-click the FortiTray icon and verify that Shutdown FortiClient is not grayed out.
  7. Select Shutdown FortiClient.

  8. In the resulting dialog, click Yes to successfully shut down FortiClient. You can restart FortiClient by double-clicking its icon.
To verify that FortiClient stores its license expiry date:
  1. Go to the EMS Dashboard. Verify the license expiry date. In this example, the license expires on September 20, 2021.

  2. Open FortiClient on an endpoint that is connected to EMS. Verify that all licensed features display on the FortiClient GUI.

  3. Make the endpoint unreachable to EMS by disabling the network on the endpoint or EMS. Verify that all licensed features still display on the FortiClient GUI.

  4. Change the date on the endpoint device to one day before the license expiry (September 19, 2021 in this example). Verify that the FortiClient GUI displays a license expiry warning and that the licensed features still display, since the license has not expired yet.

FortiClient license and EMS communication enhancements

The following enhancements have been made to FortiClient license and EMS communication:

  • The EMS administrator can prohibit or allow end users to shut down FortiClient. This feature is only available for FortiClient (Windows).
  • FortiClient locally stores its applied license expiry date. Even if FortiClient cannot reach EMS, the features that it is licensed for are still available to the endpoint until the stored license expiry date.
To prohibit end users from shutting down FortiClient:
  1. In EMS, go to Endpoint Profiles > Manage Profiles.
  2. Select the desired profile.
  3. On the System Settings tab, ensure that Allow User to Shutdown When Registered to EMS is disabled.
  4. On the XML Configuration tab, ensure that the <system><ui><allow_shutdown_when_registered> element is configured as 0.
  5. Click Save.
  6. After an endpoint with the selected profile applied receives the updates from EMS, on the endpoint machine, right-click the FortiTray icon and verify that Shutdown FortiClient is grayed out.
To allow end users to shut down FortiClient:
  1. In EMS, go to Endpoint Profiles > Manage Profiles.
  2. Select the desired profile.
  3. On the System Settings tab, enable Allow User to Shutdown When Registered to EMS.
  4. On the XML Configuration tab, ensure that the <system><ui><allow_shutdown_when_registered> element is configured as 1.
  5. Click Save.
  6. After an endpoint with the selected profile applied receives the updates from EMS, on the endpoint machine, right-click the FortiTray icon and verify that Shutdown FortiClient is not grayed out.
  7. Select Shutdown FortiClient.

  8. In the resulting dialog, click Yes to successfully shut down FortiClient. You can restart FortiClient by double-clicking its icon.
To verify that FortiClient stores its license expiry date:
  1. Go to the EMS Dashboard. Verify the license expiry date. In this example, the license expires on September 20, 2021.

  2. Open FortiClient on an endpoint that is connected to EMS. Verify that all licensed features display on the FortiClient GUI.

  3. Make the endpoint unreachable to EMS by disabling the network on the endpoint or EMS. Verify that all licensed features still display on the FortiClient GUI.

  4. Change the date on the endpoint device to one day before the license expiry (September 19, 2021 in this example). Verify that the FortiClient GUI displays a license expiry warning and that the licensed features still display, since the license has not expired yet.