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Table of Contents

EMS Administration Guide

Downloading available diagnostic results

To download available diagnostic results:
  1. Go to Endpoints.
  2. Select All Endpoints, a domain, or workgroup. The list of endpoints displays in the content pane.
  3. Click an endpoint, and from the Action menu, select Download Available Diagnostic Results. If you recently requested diagnostic results, you must wait at least twenty minutes before you can download them.
  4. A confirmation dialog appears. Click Download.
  5. Browse to the desired directory to download the logs to. Click Save. The logs are saved to your selected directory as a .zip file.

Downloading available diagnostic results

To download available diagnostic results:
  1. Go to Endpoints.
  2. Select All Endpoints, a domain, or workgroup. The list of endpoints displays in the content pane.
  3. Click an endpoint, and from the Action menu, select Download Available Diagnostic Results. If you recently requested diagnostic results, you must wait at least twenty minutes before you can download them.
  4. A confirmation dialog appears. Click Download.
  5. Browse to the desired directory to download the logs to. Click Save. The logs are saved to your selected directory as a .zip file.