Fortinet Document Library

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Table of Contents

Known issues

The following issues have been identified in FortiClient (macOS) 6.4.1. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Endpoint control

Bug ID

Description

605831 FortiClient (macOS) does not become quarantined when it is dually registered to EMS and FortiOS.

609245

FortiClient cannot register to EMS if a registration key is enabled.

651097

Unable to sync profile if registering to a new or second EMS due to previous EMS FQDN/IP address in configuration.

Malware Protection

Bug ID

Description

628153 macOS device fails to detect plugged in iOS device when real-time protection is enabled.

Remote Access

Bug ID

Description

600690 EMS provisioning shows invalid VPN configuration.
605438 FortiClient (macOS) does not save the username for an SSL VPN tunnel.

614371

SSL VPN does not connect after waking the computer from sleep.

626322

FortiClient (macOS) does not use DNS suffixes configured in OS.

627962

FortiClient IP address shows local address instead of tunnel address on EMS while connected via tunnel.

Sandbox

Bug ID

Description

597278

EMS shows incorrect rating for FortiSandbox result for macOS devices.

618427 EMS cannot open detailed report of malware that FortiSandbox Cloud has quarantined.

Web Filter

Bug ID

Description

643707 Web Filter affects browsing and Internet usage.

EMS deployment

Bug ID

Description

449330 Verifying FortiClient (macOS) installer downloads during deployment from EMS.

Performance

Bug ID

Description

615633 macOS freezes when FortiClient and Google File Stream are installed.

Install

Bug ID

Description

610586 Check compatibility with macOS 10.15.4.

Known issues

The following issues have been identified in FortiClient (macOS) 6.4.1. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Endpoint control

Bug ID

Description

605831 FortiClient (macOS) does not become quarantined when it is dually registered to EMS and FortiOS.

609245

FortiClient cannot register to EMS if a registration key is enabled.

651097

Unable to sync profile if registering to a new or second EMS due to previous EMS FQDN/IP address in configuration.

Malware Protection

Bug ID

Description

628153 macOS device fails to detect plugged in iOS device when real-time protection is enabled.

Remote Access

Bug ID

Description

600690 EMS provisioning shows invalid VPN configuration.
605438 FortiClient (macOS) does not save the username for an SSL VPN tunnel.

614371

SSL VPN does not connect after waking the computer from sleep.

626322

FortiClient (macOS) does not use DNS suffixes configured in OS.

627962

FortiClient IP address shows local address instead of tunnel address on EMS while connected via tunnel.

Sandbox

Bug ID

Description

597278

EMS shows incorrect rating for FortiSandbox result for macOS devices.

618427 EMS cannot open detailed report of malware that FortiSandbox Cloud has quarantined.

Web Filter

Bug ID

Description

643707 Web Filter affects browsing and Internet usage.

EMS deployment

Bug ID

Description

449330 Verifying FortiClient (macOS) installer downloads during deployment from EMS.

Performance

Bug ID

Description

615633 macOS freezes when FortiClient and Google File Stream are installed.

Install

Bug ID

Description

610586 Check compatibility with macOS 10.15.4.