Known issues
The following issues have been identified in FortiClient (Windows) 6.2.6. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Update
Bug ID |
Description |
---|---|
501877 | update_task.exe fails to update AV signature from command line. |
Logs
Bug ID | Description |
---|---|
587179 |
No log for removable device control. |
587261 | Endpoint sends wrong "Endpoint Quarantine Status changed - Unquarantined" logs. |
604914 | FortiClient real-time logs show random old log, with no actual real-time logs for FortiClient. |
609252 | FortiClient (Windows) fails to send software inventory to FortiAnalyzer. |
612952 | Exporting logs specifies Sandbox as Other category. |
Endpoint control
GUI
Bug ID |
Description |
---|---|
616700 | FortiClient fails to show avatar from OS for Windows 7 platform for domain user. |
612697 |
About page displays as updating forever. |
Install and deployment
Bug ID |
Description |
---|---|
555541 |
Endpoint may reached a state where EMS deployment always fails. |
590987 | EMS fails to deploy FortiClient (Windows) when deploying FortiClient with a different feature set over the same FortiClient (Windows) version deployed. |
607954 |
EMS deployment issues. |
Malware Protection
Bug ID |
Description |
---|---|
596388 | Realtime protection on RDS server blocks remote sessions. |
606534 | AV scan fails to scan network folder when folder name contains space. |
606712 | FortiClient should not allow restoring quarantined files from USB drives when managed by EMS. |
Remote Access
Bug ID |
Description |
---|---|
601074 | Connecting VPN from FortiTray with two-factor authentication leads FortiClient to show FortiClient GUI instead of connecting instantly. |
604546 | IPsec VPN tunnel with certificate authentication fails to automatically connect when it cannot reach resilience FortiGate. |
612885 | FortiClient (Windows) fails to delete the selected tunnel for personal VPN with FortiClient registered. |
Sandbox
Bug ID |
Description |
---|---|
606272 | FortiClient (Windows) does not send MSI installers saved on network shares to FortiSandbox. |
Vulnerability Scan
Bug ID |
Description |
---|---|
600349 | Vulnerability Scan does not pick up some vulnerabilities. |
Web Filter
Bug ID | Description |
---|---|
615616 | FortiClient keeps prompting to install web extension when Web Filter is disabled. |
FortiManager
Bug ID |
Description |
---|---|
582302 | FortiClient (Windows) cannot get signature from FortiManager using HTTPS due to failed certificate check. |
Other
Bug ID |
Description |
---|---|
611821 | FortiClient (Windows) mishandles special character, such as %, in new passwords. |