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Known Issues

Known Issues

The following issues have been identified in FortiClient (Windows) 6.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Endpoint Control

Bug ID

Description

512783

FortiShield blocks FortiClient.exe from changing the registry.

516325

Software Inventory not showing all applications installed on the user PC.

Malware Protection

Bug ID

Description

481003

FortiClient causing longer logon time to terminal server(Citrix) for first user.

489052

Memory leak caused by FortiAptFilter.sys.

495880

Non-admin domain users can stop/pause USB media scans enforced by EMS configuration.

496084

AV exclusion list does not work in on-demand scan if %windir% or %systemroot% variables are used.

496326

FortiClient is sending intermittently files from local disk to the FortiSandbox for analysis.

499891

Scan on insertion does not work all the time.

507588

AV custom scan still scans files in the exclusion list.

509624

Newly installed FortiClient with RTP enabled does not disable Windows Defender's Real Time Protection on Windows 7.

514009

FortiClient (Windows) fails to inject into Firefox application.

516298

Windows 10 build 1803 reports No Anti-Virus Installed after FortiClient (Windows) 6.0.2 is installed via EMS.

516431

FortiClient (Windows) Sandbox still shows to submit trusted files on network driver.

516704

AV should recognize Windows signed files.

516841

FortiClient (Windows) Sandbox still holds files with sizes larger than 200 MB until timeout.

518018

FortiClient (Windows) failed to configure custom schedule AV scan for network path.

518873

New empty line was added to the host file after each enable and then disable Safe Search configuration.

519096

FortiClient (Windows) failed to log USB block action for Google Pixel 2.

519098

Potential wrong block state for USB access after FortiClient (Windows) was uninstalled.

519213

FortiClient (Windows) failed to write on demand scan information to fclog.dat file.

Web Filter

Bug ID

Description

489821

FortiClient 5.6.6 and Windows 8.1 SSL error.

Application Firewall

Bug ID

Description

482920

FortiClient blocking DF set response.

509128

FortiClient 6.0.1 Application Firewall is blocking Avaya.

Remote Access

Bug ID

Description

450245

Need to add a switch for the number of auto-connect retries.

452476

FortiClient registers all interfaces' IP addresses to the DNS server, when SSL VPN tunnel is up.

486362

FortiClient 5.6.6 disables Windows IKE and AuthIP IPsec keying modules when connecting the VPN which effects MS direct access.

491407

FortiClient AutoConnect when Offnet not working (IPsec certificate).

502615

Without xAuth, connecting from FortiTray does not work properly.

504191

FortiClient connected via IPsec IKE (IPv4/v6 dual stack) unable to receive IPv6 address from the FortiGate.

504291

FortiClient with IPv6-only configuration fails to connect with remote IKE 2 IPv6 IPsec tunnel.

508650

Without xAuth, setting <prompt_certificate> to 0 with cert filter configured fails to make VPN connection from FortiTray.

510735

6.0.2 RC1 fails to connect to VPN from task tray with user cert authentication - it prompts for certificate

515819

With cert filter configured, if Save password is enabled, should not prompt GUI during making VPN connection.

515937

ipsec.exe crashes in VCRUNTIME140.dll, version : 14.0.24210.0

516228

No error message for wrong IPsec VPN password when Save password and Always up are enabled.

516244

Changing/saving VPN setting should not remove IPv6 <remote_networks><network>.

516544

Cannot save username with certificate in SSL VPN (profile managed by EMS).

516717

Empty username is not allowed when using pushed tunnel without xAuth to connect from FortiTray.

516931

Standard user fails to establish VPN if choosing a tunnel that requires a certificate and connecting from FortiTray.

518061

Windows SSL VPN hostcheck by guid does not work.

GUI

Bug ID

Description

511436

Avatar setting was lost after logging out and logging in with a different user.

518103

Fails to connect to VPN from task tray with user certificate authentication (no username/password).

Install and upgrade

Bug ID

Description

497387

FortiClient Configurator should support automatic group assignment.

510748

If FortiClient (Windows) 5.6.x is installed on a different drive (E:\), manual upgrade to 6.0.x completes but FortiClient (Windows) does not work after reboot.

517242

FortiClient (Windows) failed to install FortiUmon.sys driver when upgrading from old FortiClient (Windows) with AV feature installed.

518260

Unable to deploy-uninstall FortiClient (Windows) 6.0.3 build 0152 from EMS with password lock enabled.

518592

FortiClient (Windows) 6.0.3 failed to upgrade to new FortiClient version from FortiTray when using RDP session.

Other

Bug ID

Description

463956

Diagnostic Tool result does not have AV scan and RTP scan logs.

488842

Total uninstall 6.22.1 completely removing managed FortiClient.

502067

FortiClient (Windows) keeps prompting for reboot after connecting to EMS and finding a newer version.

506548

Vulnerability scan results do not display on EMS.

515473

Hiding any feature (except Application Firewall) causes FortiClient (Windows) to report feature as Installed and not Enabled.

515815

Unable to update from FDS.

516658

Disabling automatic maintenance from EMS does not delete the schedule in Windows client task scheduler.

517359

Observed FCDblog daemon crash on win81x86 platform.

518771

FortiShield blocks FortiClient.exe from changing the registry - FA_Scheduler.

Known Issues

The following issues have been identified in FortiClient (Windows) 6.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Endpoint Control

Bug ID

Description

512783

FortiShield blocks FortiClient.exe from changing the registry.

516325

Software Inventory not showing all applications installed on the user PC.

Malware Protection

Bug ID

Description

481003

FortiClient causing longer logon time to terminal server(Citrix) for first user.

489052

Memory leak caused by FortiAptFilter.sys.

495880

Non-admin domain users can stop/pause USB media scans enforced by EMS configuration.

496084

AV exclusion list does not work in on-demand scan if %windir% or %systemroot% variables are used.

496326

FortiClient is sending intermittently files from local disk to the FortiSandbox for analysis.

499891

Scan on insertion does not work all the time.

507588

AV custom scan still scans files in the exclusion list.

509624

Newly installed FortiClient with RTP enabled does not disable Windows Defender's Real Time Protection on Windows 7.

514009

FortiClient (Windows) fails to inject into Firefox application.

516298

Windows 10 build 1803 reports No Anti-Virus Installed after FortiClient (Windows) 6.0.2 is installed via EMS.

516431

FortiClient (Windows) Sandbox still shows to submit trusted files on network driver.

516704

AV should recognize Windows signed files.

516841

FortiClient (Windows) Sandbox still holds files with sizes larger than 200 MB until timeout.

518018

FortiClient (Windows) failed to configure custom schedule AV scan for network path.

518873

New empty line was added to the host file after each enable and then disable Safe Search configuration.

519096

FortiClient (Windows) failed to log USB block action for Google Pixel 2.

519098

Potential wrong block state for USB access after FortiClient (Windows) was uninstalled.

519213

FortiClient (Windows) failed to write on demand scan information to fclog.dat file.

Web Filter

Bug ID

Description

489821

FortiClient 5.6.6 and Windows 8.1 SSL error.

Application Firewall

Bug ID

Description

482920

FortiClient blocking DF set response.

509128

FortiClient 6.0.1 Application Firewall is blocking Avaya.

Remote Access

Bug ID

Description

450245

Need to add a switch for the number of auto-connect retries.

452476

FortiClient registers all interfaces' IP addresses to the DNS server, when SSL VPN tunnel is up.

486362

FortiClient 5.6.6 disables Windows IKE and AuthIP IPsec keying modules when connecting the VPN which effects MS direct access.

491407

FortiClient AutoConnect when Offnet not working (IPsec certificate).

502615

Without xAuth, connecting from FortiTray does not work properly.

504191

FortiClient connected via IPsec IKE (IPv4/v6 dual stack) unable to receive IPv6 address from the FortiGate.

504291

FortiClient with IPv6-only configuration fails to connect with remote IKE 2 IPv6 IPsec tunnel.

508650

Without xAuth, setting <prompt_certificate> to 0 with cert filter configured fails to make VPN connection from FortiTray.

510735

6.0.2 RC1 fails to connect to VPN from task tray with user cert authentication - it prompts for certificate

515819

With cert filter configured, if Save password is enabled, should not prompt GUI during making VPN connection.

515937

ipsec.exe crashes in VCRUNTIME140.dll, version : 14.0.24210.0

516228

No error message for wrong IPsec VPN password when Save password and Always up are enabled.

516244

Changing/saving VPN setting should not remove IPv6 <remote_networks><network>.

516544

Cannot save username with certificate in SSL VPN (profile managed by EMS).

516717

Empty username is not allowed when using pushed tunnel without xAuth to connect from FortiTray.

516931

Standard user fails to establish VPN if choosing a tunnel that requires a certificate and connecting from FortiTray.

518061

Windows SSL VPN hostcheck by guid does not work.

GUI

Bug ID

Description

511436

Avatar setting was lost after logging out and logging in with a different user.

518103

Fails to connect to VPN from task tray with user certificate authentication (no username/password).

Install and upgrade

Bug ID

Description

497387

FortiClient Configurator should support automatic group assignment.

510748

If FortiClient (Windows) 5.6.x is installed on a different drive (E:\), manual upgrade to 6.0.x completes but FortiClient (Windows) does not work after reboot.

517242

FortiClient (Windows) failed to install FortiUmon.sys driver when upgrading from old FortiClient (Windows) with AV feature installed.

518260

Unable to deploy-uninstall FortiClient (Windows) 6.0.3 build 0152 from EMS with password lock enabled.

518592

FortiClient (Windows) 6.0.3 failed to upgrade to new FortiClient version from FortiTray when using RDP session.

Other

Bug ID

Description

463956

Diagnostic Tool result does not have AV scan and RTP scan logs.

488842

Total uninstall 6.22.1 completely removing managed FortiClient.

502067

FortiClient (Windows) keeps prompting for reboot after connecting to EMS and finding a newer version.

506548

Vulnerability scan results do not display on EMS.

515473

Hiding any feature (except Application Firewall) causes FortiClient (Windows) to report feature as Installed and not Enabled.

515815

Unable to update from FDS.

516658

Disabling automatic maintenance from EMS does not delete the schedule in Windows client task scheduler.

517359

Observed FCDblog daemon crash on win81x86 platform.

518771

FortiShield blocks FortiClient.exe from changing the registry - FA_Scheduler.