Fortinet Document Library

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Table of Contents

Known Issues

The following issues have been identified in FortiClient (Windows) 6.0.2. For inquiries about a particular bug or to report a bug, please contact Customer Service & Support.

Malware Protection

Bug ID Description
481003 FortiClient causing longer logon time to terminal server(Citrix) for first user.
483523 Black screen for a few minutes after login/logoff.
489052 Memory leak caused by FortiAptFilter.sys.

495880

Non-admin domain users can stop/pause USB media scans enforced by EMS configuration.

496084 AV exclusion list does not work in on-demand scan if %windir% or %systemroot% variables are used.
496326 FortiClient is sending intermittently files from local disk to the FortiSandbox for analysis.

499891

Scan on insertion does not work all the time.

509624

Newly installed FortiClient with RTP enabled does not disable Windows Defender's Real Time Protection on Windows 7.

Web Filter

Bug ID Description
489821 FortiClient 5.6.6 and Windows 8.1 SSL error.

Application Firewall

Bug ID Description
482920 FortiClient blocking DF set response.
509128 FortiClient 6.0.1 Application Firewall is blocking Avaya.

Remote Access

Bug ID Description
450245 Need to add a switch for the number of auto-connect retries.

472223

Unable to select certificate for SSL VPN.

486362

FortiClient 5.6.6 disables Windows IKE and AuthIP IPsec keying modules when connecting the VPN which effects MS direct access.

491407

FortiClient AutoConnect when Offnet not working (IPsec certificate).

510060

Save password, Auto-connect, Always up checkboxes do not display after IPsec VPN is disconnected.

510735

6.0.2 RC1 fails to connect to VPN from task tray with user cert authentication - it prompts for certificate

510748

If FortiClient 5.6.x is installed on a different drive (E:\) manual upgrade to 6.0.x will complete but FortiClient does not work after reboot.

511291

FortiClient reports signature to be out of date if it updated to the signature more than x days ago, regardless of version.

GUI

Bug ID Description
492890 FortiClient malware GUI says malware is quarantined when in fact it is not.

510945

Right-click is not working for Username and Password VPN fields.

Install and upgrade

Bug ID Description

497115

GUI is blank after installation on certain locales (localisation issues).

497387

FortiClient Configurator should support automatic group assignment.

505191

Remote Access (IPsec VPN) loses saved username/password when upgrading to 6.0.0

Other

Bug ID Description
488842 Total uninstall 6.22.1 completely removing managed FortiClient.

Known Issues

The following issues have been identified in FortiClient (Windows) 6.0.2. For inquiries about a particular bug or to report a bug, please contact Customer Service & Support.

Malware Protection

Bug ID Description
481003 FortiClient causing longer logon time to terminal server(Citrix) for first user.
483523 Black screen for a few minutes after login/logoff.
489052 Memory leak caused by FortiAptFilter.sys.

495880

Non-admin domain users can stop/pause USB media scans enforced by EMS configuration.

496084 AV exclusion list does not work in on-demand scan if %windir% or %systemroot% variables are used.
496326 FortiClient is sending intermittently files from local disk to the FortiSandbox for analysis.

499891

Scan on insertion does not work all the time.

509624

Newly installed FortiClient with RTP enabled does not disable Windows Defender's Real Time Protection on Windows 7.

Web Filter

Bug ID Description
489821 FortiClient 5.6.6 and Windows 8.1 SSL error.

Application Firewall

Bug ID Description
482920 FortiClient blocking DF set response.
509128 FortiClient 6.0.1 Application Firewall is blocking Avaya.

Remote Access

Bug ID Description
450245 Need to add a switch for the number of auto-connect retries.

472223

Unable to select certificate for SSL VPN.

486362

FortiClient 5.6.6 disables Windows IKE and AuthIP IPsec keying modules when connecting the VPN which effects MS direct access.

491407

FortiClient AutoConnect when Offnet not working (IPsec certificate).

510060

Save password, Auto-connect, Always up checkboxes do not display after IPsec VPN is disconnected.

510735

6.0.2 RC1 fails to connect to VPN from task tray with user cert authentication - it prompts for certificate

510748

If FortiClient 5.6.x is installed on a different drive (E:\) manual upgrade to 6.0.x will complete but FortiClient does not work after reboot.

511291

FortiClient reports signature to be out of date if it updated to the signature more than x days ago, regardless of version.

GUI

Bug ID Description
492890 FortiClient malware GUI says malware is quarantined when in fact it is not.

510945

Right-click is not working for Username and Password VPN fields.

Install and upgrade

Bug ID Description

497115

GUI is blank after installation on certain locales (localisation issues).

497387

FortiClient Configurator should support automatic group assignment.

505191

Remote Access (IPsec VPN) loses saved username/password when upgrading to 6.0.0

Other

Bug ID Description
488842 Total uninstall 6.22.1 completely removing managed FortiClient.