Retrieving user details from cloud applications
You can direct FortiClient to retrieve information about you from one of the following cloud applications, if you have an account:
FortiClient attempts to retrieve the following information after you log in:
- Phone number
- Email address
FortiClient Console displays the retrieved information. The information is encrypted and can only be accessed by FortiClient. FortiClient does not retrieve or save the password for the user's social media account.
Consider a situation where two users, User A and User B, use the same computer:
- User A logs into the computer and provides their social media information in FortiClient.
- FortiClient Console retrieves and displays User A's social media information while User A is logged in.
- User A logs out of the computer.
- User B logs into the computer.
- FortiClient no longer displays User A's social media information. If User B previously provided their social media information, this automatically displays; otherwise FortiClient displays the avatar for User B's OS account. If it was not previously provided, User B provides their social media information, which displays in FortiClient Console.
- User B logs out and User A logs in. FortiClient displays User A's social media information.
If User A or B do not log out of their account and instead lock the screen or switch accounts, FortiClient may display either user's social media information to both users.
Although FortiClient can retrieve the endpoint user's username from cloud applications, the retrieved username does not display in FortiClient Console. Instead, the retrieved username is included in FortiClient logs with the phone number and email address. You can view log content in FortiOS, FortiAnalyzer, and FortiManager. See Sending logs to FortiAnalyzer or FortiManager.
To retrieve user details from a cloud application:
- Click the user avatar in the upper left corner of FortiClient Console.
- Click one of the following links:
- A browser window opens. Log into your account.
- Click Allow to grant FortiClient permission to use your information.