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New Account with no license error

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New account with No License Error

Please check on your primary FortiCloud account to see if the license is present with these steps:

  1. Log into FortiCloud https://support.fortinet.com/ with your primary FortiCloud account.
  2. From the top main menu click on Asset > Manage/View Products.
  3. Check and see if the licenses you purchased is shown in the product list.
  4. If you find your license on the list, then you can add the license through creating a company. Please see Company Management.
  5. If you do not see the license you purchased is on the list, please contact FortiCloud support.

New account with No License Error

Please check on your primary FortiCloud account to see if the license is present with these steps:

  1. Log into FortiCloud https://support.fortinet.com/ with your primary FortiCloud account.
  2. From the top main menu click on Asset > Manage/View Products.
  3. Check and see if the licenses you purchased is shown in the product list.
  4. If you find your license on the list, then you can add the license through creating a company. Please see Company Management.
  5. If you do not see the license you purchased is on the list, please contact FortiCloud support.