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Google Drive connection errors

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Google Drive connection errors

If FortiCASB will not connect to your Google Drive account, one common reason is because your Google account is not a Super Administrator and does not have the correct permissions.

To check if your Google account is a Super Administrator, go to https://admin.google.com/, and log in with your Google account.

If your interface is the same as the one shown below, you are a Super Administrator.

If you are not a Super Administrator, either ask the Super Administrator to grant you Super Administrator permissions or use the Super Administrator's Google account to link to FortiCASB.

If you're unsure who your administrator is, contact your IT department, help desk, or the manager who gave you the account.

Due to Google requirements, only G Suite accounts with a business or enterprise license can use FortiCASB. G suite accounts with a basic license will be unable to use FortiCASB.

Google Drive connection errors

If FortiCASB will not connect to your Google Drive account, one common reason is because your Google account is not a Super Administrator and does not have the correct permissions.

To check if your Google account is a Super Administrator, go to https://admin.google.com/, and log in with your Google account.

If your interface is the same as the one shown below, you are a Super Administrator.

If you are not a Super Administrator, either ask the Super Administrator to grant you Super Administrator permissions or use the Super Administrator's Google account to link to FortiCASB.

If you're unsure who your administrator is, contact your IT department, help desk, or the manager who gave you the account.

Due to Google requirements, only G Suite accounts with a business or enterprise license can use FortiCASB. G suite accounts with a basic license will be unable to use FortiCASB.