Fortinet Document Library

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Table of Contents

Administration Guide

FortiToken device maintenance

Go to Authentication > User Management > FortiTokens, then select the FortiToken you need to perform maintenance and select Edit. The following actions can be performed:

  • Comments can be added for FortiToken.
  • The device can be locked if it has been reported lost or stolen.
  • A reason for locking the device must be entered, and a temporary SMS token can be provided.

  • The device can be unlocked if it is recovered.
  • The device can be synchronized.
  • Synchronize the FortiAuthenticator and the FortiToken device when the device clock has drifted. This ensures that the device provides the token code that FortiAuthenticator expects, as the codes are time-based. Fortinet recommends synchronizing all new FortiTokens.

  • The device history can be viewed, showing all commands applied to this FortiToken.

FortiToken device maintenance

Go to Authentication > User Management > FortiTokens, then select the FortiToken you need to perform maintenance and select Edit. The following actions can be performed:

  • Comments can be added for FortiToken.
  • The device can be locked if it has been reported lost or stolen.
  • A reason for locking the device must be entered, and a temporary SMS token can be provided.

  • The device can be unlocked if it is recovered.
  • The device can be synchronized.
  • Synchronize the FortiAuthenticator and the FortiToken device when the device clock has drifted. This ensures that the device provides the token code that FortiAuthenticator expects, as the codes are time-based. Fortinet recommends synchronizing all new FortiTokens.

  • The device history can be viewed, showing all commands applied to this FortiToken.