Migration
This section covers the most frequently asked questions regarding migration from legacy services FortiWeb Cloud, FortiGSLB, and FortiGuard ABP. For information on key updates and contract change information, please see Migrating from preceding Fortinet services.
General Information
What happens to the existing portal? Where do new/existing customers login?
At launch, all pre-existing and new customers will use FortiAppSec Cloud. The old FortiWeb Cloud/ FortiGSLB/ FortiGuard ABP portals will be deactivated, and their domains will redirect to FortiAppSec Cloud
API transition
Can I access the FortiAppSec Cloud portal via API?
Yes, API access is available. For configuration details, please see the API documentation.
Is the API for FortiAppSec Cloud different from the legacy service API?
Yes, the API for FortiAppSec Cloud introduces some changes compared to the legacy APIs for WAF (previously FortiWeb Cloud) and GSLB (previously FortiGSLB). However, the primary update is in the API paths, while other changes are minimal.
Key differences:
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New Endpoint: The API endpoint has been updated to api.appsec.fortinet.com.
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Path Updates: The structure of API paths has been revised, making it necessary to adjust API calls accordingly.
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Minor Adjustments: Other changes, such as parameters and properties, are minimal and should not require significant rework.
For a detailed list of path changes and migration steps, refer to the FortiAppSec Cloud RESTful API Reference - Changes Section.
Legacy Contract Management
What features are included in my Legacy Contract?
Legacy Contracts continue to provide the features included before the launch of FortiAppSec Cloud. However, while these existing functionalities remain available, access to new features and enhancements introduced in the FortiAppSec Cloud system is not guaranteed under Legacy Contracts.
To ensure access to the latest features, consider transitioning to a FortiAppSec Cloud contract. For more information, please contact Fortinet Sales.
Why is my contract status displayed as Legacy?
Your contract displays as Legacy if it uses an older license type that predates FortiAppSec Cloud, such as one inherited from the previous FortiWeb Cloud, FortiGSLB, or FortiGuard ABP. This indicates that the contract is based on the older system and may not support all the features available in FortiAppSec Cloud Contracts.
Can a contract with Legacy status be converted to a FortiAppSec Cloud Contract?
No, Legacy contracts cannot be directly converted to FortiAppSec Cloud Contracts. If you wish to transition to a FortiAppSec Cloud Contract, please contact Fortinet Sales.
Can Legacy contracts be modified to add websites or increase bandwidth?
Yes, you can modify existing legacy contracts by adding more websites or increasing bandwidth. However, extending the contract duration is not supported.
Upon the expiration of a legacy contract, customers are required to transition to FortiAppSec Cloud contracts. To ensure a seamless transition, we recommend reviewing the available FortiAppSec Cloud contract options in advance. For more details or assistance, please contact Fortinet Sales.
Will legacy FortiFlex entitlements work after the FortiAppSec Cloud launch?
Yes, existing entitlements will work. However, once FortiFlex support is launched, new entitlements will only be FortiAppSec Cloud entitlements.
What should I do if my Legacy Contract is about to expire?
If your Legacy Contract is approaching its expiry date, we recommend purchasing a new FortiAppSec Cloud Contract to ensure uninterrupted service.
Please contact Fortinet Sales to initiate the purchase of a FortiAppSec Cloud Contract.
What happens to my existing services when switching from a Legacy Contract?
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If you purchase a FortiAppSec Cloud Premium Contract: Your existing services will not be affected.
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If you purchase a FortiAppSec Cloud Standard Contract: Only the features supported by the Standard plan will remain available. Features that were supported exclusively under the Premium plan will no longer be available.
Ensure that the contract you choose aligns with your service requirements to avoid any unintended service disruptions.