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FortiAP Cloud User Guide

4.4.0
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Introduction

FortiAP Cloud centralizes the life-cycle management of your standalone FortiAP deployment with a simple, intuitive, and easy-to-use cloud interface that is accessible from anywhere at any time. With FortiAP Cloud, you can deploy, configure, and manage your FortiAP devices. FortiAP Cloud also offers enhanced visibility, monitoring, reporting, and analytics features for your FortiAP devices.

FortiAP Cloud also supports the FortiAP-S series which combines the elements of unified threat management (UTM) protection at the network edge.

If you are interested in cloud management of FortiAP devices that are already connected to FortiGate devices, then use FortiGate Cloud, not FortiAP Cloud.

The following image shows the FortiAP Cloud overview including the network management system (NMS) and administration communications:

Supported access points

FortiAP Cloud supports all FortiAP, Compact FortiAP (FortiAP-C), Smart FortiAP (FortiAP-S), and Universal FortiAP (FortiAP-U) models.

For a complete list of cloud-managed access points, review the Wireless Product Matrix.

Recommended FortiAP firmware version

Fortinet recommends that you use FortiAP version 5.0 or later with FortiAP Cloud version 4.4.

Network port numbers

The following table lists the network port numbers used by FortiAP Cloud:

Purpose

Protocol

Port number

Customer UI and API access

HTTPS

TCP/443

AP initial discovery

HTTPS

TCP/443

AP CAPWAP (configuration, event logs, and statistics)

CAPWAP

UDP/5246, UDP/5247

AP UTM logs

TCP/514

AP firmware download

HTTPS

TCP/8443

AP FortiGuard services (FortiAP-S series only)

UDP/53, UDP/8888

AP to FortiPresence

 

UDP/3000

FortiAP Cloud subscription details

Basic management of all APs is free and offers basic configuration and control of FortiAP devices, 7-day log retention, and FortiPresence Free Tier access.

For advanced AP management, you must purchase a license for each FortiAP device. For license ordering details such as stock keeping unit (SKU) codes, see the FortiAP Cloud Data Sheet.

FortiAP-S requires a different license which also enables FortiGuard services on the access point (AP).

The following table includes details about FortiAP Cloud service offerings: 

FortiAP Cloud service

Free service

Subscription

Basic AP management

Yes

Yes

Advanced AP management

This service includes:

  • Blocking intra-SSID traffic
  • Airtime Fairness
  • Customizing data rates
  • Disabling unwanted data rates
  • Configuring Bonjour Relay
  • Assigning dynamic VLAN
  • QoS - WMM
  • GRE/L2TP Tunnels
  • DHCP Option 82

No

Yes

Log retention duration

7 days

1 year

FortiPresence Free Tier access

Yes

Yes

FortiPresence Paid Tier access

This service includes:

  • Support for unlimited number of sites
  • Multi-site reporting
  • One year data retention

No

Yes

Customer support (8x5 or 24x7 FortiCare)

No

Yes

FortiGuard subscription services (FortiAP-S series only)

No

Yes

Introduction

FortiAP Cloud centralizes the life-cycle management of your standalone FortiAP deployment with a simple, intuitive, and easy-to-use cloud interface that is accessible from anywhere at any time. With FortiAP Cloud, you can deploy, configure, and manage your FortiAP devices. FortiAP Cloud also offers enhanced visibility, monitoring, reporting, and analytics features for your FortiAP devices.

FortiAP Cloud also supports the FortiAP-S series which combines the elements of unified threat management (UTM) protection at the network edge.

If you are interested in cloud management of FortiAP devices that are already connected to FortiGate devices, then use FortiGate Cloud, not FortiAP Cloud.

The following image shows the FortiAP Cloud overview including the network management system (NMS) and administration communications:

Supported access points

FortiAP Cloud supports all FortiAP, Compact FortiAP (FortiAP-C), Smart FortiAP (FortiAP-S), and Universal FortiAP (FortiAP-U) models.

For a complete list of cloud-managed access points, review the Wireless Product Matrix.

Recommended FortiAP firmware version

Fortinet recommends that you use FortiAP version 5.0 or later with FortiAP Cloud version 4.4.

Network port numbers

The following table lists the network port numbers used by FortiAP Cloud:

Purpose

Protocol

Port number

Customer UI and API access

HTTPS

TCP/443

AP initial discovery

HTTPS

TCP/443

AP CAPWAP (configuration, event logs, and statistics)

CAPWAP

UDP/5246, UDP/5247

AP UTM logs

TCP/514

AP firmware download

HTTPS

TCP/8443

AP FortiGuard services (FortiAP-S series only)

UDP/53, UDP/8888

AP to FortiPresence

 

UDP/3000

FortiAP Cloud subscription details

Basic management of all APs is free and offers basic configuration and control of FortiAP devices, 7-day log retention, and FortiPresence Free Tier access.

For advanced AP management, you must purchase a license for each FortiAP device. For license ordering details such as stock keeping unit (SKU) codes, see the FortiAP Cloud Data Sheet.

FortiAP-S requires a different license which also enables FortiGuard services on the access point (AP).

The following table includes details about FortiAP Cloud service offerings: 

FortiAP Cloud service

Free service

Subscription

Basic AP management

Yes

Yes

Advanced AP management

This service includes:

  • Blocking intra-SSID traffic
  • Airtime Fairness
  • Customizing data rates
  • Disabling unwanted data rates
  • Configuring Bonjour Relay
  • Assigning dynamic VLAN
  • QoS - WMM
  • GRE/L2TP Tunnels
  • DHCP Option 82

No

Yes

Log retention duration

7 days

1 year

FortiPresence Free Tier access

Yes

Yes

FortiPresence Paid Tier access

This service includes:

  • Support for unlimited number of sites
  • Multi-site reporting
  • One year data retention

No

Yes

Customer support (8x5 or 24x7 FortiCare)

No

Yes

FortiGuard subscription services (FortiAP-S series only)

No

Yes