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FortiAP Cloud User Guide

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What happens if my FortiAP device loses connection with FortiAP Cloud?

If your FortiAP device loses connection with FortiAP Cloud, or in the unlikely event that the FortiAP Cloud service is unavailable, then all functions which are not hosted in FortiAP Cloud continue to work without interruption. FortiAP locally stores the configuration which continues to function.

Open, WPA2 Personal, and WPA2 Enterprise (with 802.1X RADIUS authentication) SSIDs that are not using FortiAP Cloud-hosted authentication (such as the ones using a local RADIUS server or local captive portal) continue to work uninterrupted.

Functions of the following SSIDs with authentication in FortiAP Cloud are disrupted:

  • FortiAP Cloud-hosted captive portals
  • FortiAP Cloud external captive portals
  • FortiAP Cloud user groups

What happens if my FortiAP device loses connection with FortiAP Cloud?

If your FortiAP device loses connection with FortiAP Cloud, or in the unlikely event that the FortiAP Cloud service is unavailable, then all functions which are not hosted in FortiAP Cloud continue to work without interruption. FortiAP locally stores the configuration which continues to function.

Open, WPA2 Personal, and WPA2 Enterprise (with 802.1X RADIUS authentication) SSIDs that are not using FortiAP Cloud-hosted authentication (such as the ones using a local RADIUS server or local captive portal) continue to work uninterrupted.

Functions of the following SSIDs with authentication in FortiAP Cloud are disrupted:

  • FortiAP Cloud-hosted captive portals
  • FortiAP Cloud external captive portals
  • FortiAP Cloud user groups