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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.6.2.

Log View

Bug ID Description

1098480

After upgrading to 7.6.2, log insertion might be interrupted after some time.

Workaround:

Reboot the FortiAnalyzer or restart the "sqllogd" process by using the following command:

diagnose test application sqllogd 99

1117011

After upgrading to 7.6.2, analytic logs may not display any logs.

Workaround:

Run the following command to rebuild the database:

execute sql-local rebuild-db

Existing known issues

The following issues have been identified in a previous version of FortiAnalyzer and remain in FortiAnalyzer 7.6.2.

Device Manager

Bug ID Description

927113

FortiAnalyzer displays incorrect EMS server version, IP address, and connectivity status.

FortiSOC

Bug ID Description

872637

The status of FortiGate Connectors under FortiSOC is intermittently down.

FortiView

Bug ID Description
954542 When the time range is extensive, FortiAnalyzer may experience limitations in handling data points, resulting in potential omissions of data entries in the final results for FortiView SD-WAN Monitors widgets.
989446 FortiView SD-WAN Bandwidth Overview displays no data.

1092311

FortiAnalyzer may not display any data when accessing FortiView in the VPN site-to-site tab.

Others

Bug ID Description
1053830

MEAs cannot be enabled from FortiAnalyzer's GUI.

Workaround:

Use the following CLI command to enable them (in this example, universalconnector):

config system docker

set status enable

set universalconnector enable

end

1098690

After an upgrade, users (prior to the upgrade) who were created and assigned to a custom admin profile (with the super_user_profile enabled) may encounter a GUI issue. Upon successful login, the login prompt disappears, but only the background color remains visible with no additional GUI elements loaded.

Reports

Bug ID Description
895106 Top destination by bandwidth dataset does not exclude long-live session.
937700 Source IP on the report is shown as the Victim in the default Security Analysis report.

1013026

Network Interface Utilization Charts are blank in Reports.

1069669 The filter feature for 'subnet' in Reports does not work accurately.

System Settings

Bug ID Description
1050063 FortiAnalyzer experiences issues when log forwarding is configured (Log forward filter).

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.6.2.

Log View

Bug ID Description

1098480

After upgrading to 7.6.2, log insertion might be interrupted after some time.

Workaround:

Reboot the FortiAnalyzer or restart the "sqllogd" process by using the following command:

diagnose test application sqllogd 99

1117011

After upgrading to 7.6.2, analytic logs may not display any logs.

Workaround:

Run the following command to rebuild the database:

execute sql-local rebuild-db

Existing known issues

The following issues have been identified in a previous version of FortiAnalyzer and remain in FortiAnalyzer 7.6.2.

Device Manager

Bug ID Description

927113

FortiAnalyzer displays incorrect EMS server version, IP address, and connectivity status.

FortiSOC

Bug ID Description

872637

The status of FortiGate Connectors under FortiSOC is intermittently down.

FortiView

Bug ID Description
954542 When the time range is extensive, FortiAnalyzer may experience limitations in handling data points, resulting in potential omissions of data entries in the final results for FortiView SD-WAN Monitors widgets.
989446 FortiView SD-WAN Bandwidth Overview displays no data.

1092311

FortiAnalyzer may not display any data when accessing FortiView in the VPN site-to-site tab.

Others

Bug ID Description
1053830

MEAs cannot be enabled from FortiAnalyzer's GUI.

Workaround:

Use the following CLI command to enable them (in this example, universalconnector):

config system docker

set status enable

set universalconnector enable

end

1098690

After an upgrade, users (prior to the upgrade) who were created and assigned to a custom admin profile (with the super_user_profile enabled) may encounter a GUI issue. Upon successful login, the login prompt disappears, but only the background color remains visible with no additional GUI elements loaded.

Reports

Bug ID Description
895106 Top destination by bandwidth dataset does not exclude long-live session.
937700 Source IP on the report is shown as the Victim in the default Security Analysis report.

1013026

Network Interface Utilization Charts are blank in Reports.

1069669 The filter feature for 'subnet' in Reports does not work accurately.

System Settings

Bug ID Description
1050063 FortiAnalyzer experiences issues when log forwarding is configured (Log forward filter).