You can generate reports by using one of the predefined reports or by using a custom report that you created. You can find all the predefined reports and custom reports listed in Reports > Report Definitions > All Reports.
To generate a report:
- Go to Reports > Report Definitions > All Reports.
- In the content pane, select a report from the list.
- (Optional) Click Edit in the toolbar and edit settings on the Settings and Layout tabs. For a description of the fields in the Settings and Layout tabs, see Reports Settings tab and Creating charts and Macro library.
- In the toolbar, click Run Report.
Generated reports can be attached to incidents. See Adding reports to an incident.